Hotels near Zara, Madrid
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Closest to Downtown
Highest Rated
1.04km from Zara
Welcome to Petit Hostel, a cozy backpacker accommodation in the heart of Madrid! Combining competitive prices with luxury rooms, our hostel is perfect for groups, families, or lone travelers who want to visit the most popular tourist attractions and also some hidden gems in the city. With the coolest environment and an amazing design, the hostel has the perfect location to discover Madrid's sights such as the Royal Palace, La Almudena, and Plaza Mayor. Enjoy the best price of modern and technological rooms, free Internet access, and THE SOCIAL CLUB, a magnificent common room, and bar with the best young atmosphere. EAT. SLEEP. ENJOY MADRID AND REPEAT! In Petit Hostel we are waiting for you.
The accommodation includes:
- 24h staff that will help you with your stay in the hostel and will recommend you the best plans in Madrid.
- Young atmosphere with travelers from all over the world eager to meet people and make plans in the city.
- Common room and regular activities to get to know other guests.
- Kitchen with refrigerator, microwave, and utensils for the pleasure of all the guests.
- Sheets and a warm comforter are included in your rate - no additional costs on arrival!
- Air renewal system to avoid bad smells, bacteria, and viruses.
- Non-transferable and contactless key cards that allow guests to access the hostel and make use of the whole hostel services (main entrance, room door, locker) No need for padlocks!
- Free Wi-Fi in all rooms.
Our cozy rooms are designed to rest as comfortably as possible after a long walk around the city. All of them have air conditioning, heating, and spacious bunk beds for sleeping. In addition, they are equipped with private bathrooms with separate areas for the sink, shower, and toilet, so that several people can use the toilet with total privacy.
During the stay, guests will be provided free of charge with sheets, a comforter, their own plug and USB socket, a private locker, and a reading lamp on the bed. Room cleaning is included and is daily.
Don't leave Petit Hostel without discovering THE SOCIAL CLUB, our bar, and the common area. An elegant space with tables, sofas, coffee, or the best-mixed drinks, perfect to recharge your batteries, meet people from other nationalities who are traveling like you, or exchange experiences with a community of amazing people.
CONDITIONS:
- A valid credit or debit card with sufficient funds is required to confirm the reservation.
- GROUPS: Any reservation for 8 or more persons is considered a group reservation and special conditions apply, regardless of the conditions specified in the rate selected in the reservation. Flexible rate group bookings allow for changes and refunds, but must be made 30 days prior to arrival date. If you have made a group reservation and chosen a flexible rate, you must advance 20% of the total amount of the reservation at the time of booking and pay the balance 30 days prior to arrival. For reservations of 8 or more guests, Petit Hostel reserves the right to request from 30€ per person as a deposit.
- Petit Hostel is an accommodation designed for short-term trips. Therefore, the maximum stay of a single guest in the hostel is limited to 10 days per month, regardless of the number of different bookings made within the month.
- Personal lockers measure approximately 30x90x95cm. All belongings (suitcases, backpacks, shoes...) must remain inside the locker during your stay. Petit Hostel reserves the right to deny access to the hostel if the belongings do not fit inside the locker.
GGuest User 2024.02.15
Without a doubt the best hostel in Madrid. Let's go... The staff is AMAZING, everyone is very kind and does everything they can to make you feel very welcome. They are almost concierges, this is the level of service! I was very happy with their receptivity and kindness. The spaces were clean, every day a cleaning team does a good “cleaning”. I just suggest that the staff checks more times a day to make sure the rooms smell nice and are clean! Make sure the bathroom is clean and dry and has toilet paper. I didn't see anyone following this process after the team left and I missed it sometimes. The bed is VERY comfortable, soft pillow, warm and thick blanket, quality bedding. It has a curtain that gives you privacy, that makes A LOT of difference... The bed also has a socket, individual light and a shelf to put some things for easy access. Under the bed there is an AMAZING locker that is accessed using the room key. It's so spacious for one person in there... The eight-bed women's room is not very spacious but perfect for sleeping and changing clothes. The bathroom in the room, when you take a shower, gets everything wet and you have to wipe it with some kind of squeegee. Some people do it, some people don't... I suggest doing some improvement work there for better guest comfort. Still talking about the hostel, the common space is very cute. You can make friends... There are some games, daily programs, drinks for sale... However, it's not a super lively hostel in itself, it will depend on the people there to “party” lol. I just leave you a tip for winter days; The hostel was very hot, pay attention to the room temperature! The facilities are very new, everything is very modern, colorful and youthful. The location is IMPECCABLE, close to practically ALL tourist attractions, bus stops, metro stations. There are several restaurants nearby, a market and what I loved most, the royal palace as a neighbor, almost a princess's dream lol. I am very grateful for having spent these days so well settled, with these great people. I felt very safe and welcomed! Thank you Petit Hostel ❤️
Excellent
53 review
4.3/5
Price from
INR 1,788
per night
1.7km from Zara
With a stay at Hostel Acacias, you'll be centrally located in Madrid, within a 5-minute drive of Prado Museum and Royal Palace of Madrid. This hostel is 0.7 mi (1.1 km) from Museo Nacional Centro de Arte Reina Sofía and 1.6 mi (2.5 km) from Plaza Mayor.
The front desk is staffed during limited hours.
Make yourself at home in one of the 60 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
RRiaz 2023.10.22
Apart from receptionist everything were good for the price except the mattress. Shampoo and shower gel were given and they charge 5€ for a towel if you need one. A shared kitchen and fridge is available for the service user but I never use them.
21 review
3.5/5
Price from
INR 1,350
per night
3.04km from Zara
With a stay at easyHotel Madrid Centro Atocha in Madrid (Arganzuela), you'll be within a 5-minute drive of El Retiro Park and Prado Museum. This hotel is 2.1 mi (3.3 km) from Puerta del Sol and 2.1 mi (3.4 km) from Plaza Mayor.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 230 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.
AALBERTO ANDRE 2024.06.24
I've stayed at this hotel multiple times. Unfortunately, on this occasion the service was poor given that no water was running between 8 am and 4pm for two consecutive days. No discount or offer was given due to the inconvenience. Moreover, the wall plugs were not working.
Very Good
181 review
4.0/5
Price from
INR 8,810
per night
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11.23km from Zara
With a stay at Hotel Menoir Dorsett in Leganes (El Bercial), you'll be a 5-minute drive from Parquesur and 6 minutes from Plaza Nueva. This hotel is 4 mi (6.5 km) from Islazul and 7.8 mi (12.6 km) from Nassica Shopping Center.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 50 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
2023.01.31
We were greeted by very nice staff upon entry to the Hotel. We had a room with two single beds which were very comfy and the room itself was very spacious with ample closet space too. The bath area was nice but not ideal - It was not a separate room but a part of the room that was sectioned off using see through walls. Nice design but not want you want for the bathroom area. The wifi connection from my room was not the greatest, I had to use my mobile data most of the time. There was no breakfast included with our stay but instead they had a separate restaurant with different opening times throughout the day. The hotel was located near a Lidl and other shops so our breakfast arrangements were sorted. There are plenty of bus stops nearby and it is roughly a 20min walk from the station which was not so bad for me. I’d give this rating a 3.5/5 if possible
16 review
3.7/5
Price from
INR 5,483
per night
11.54km from Zara
With a stay at B&B Hotel Madrid Getafe in Getafe, you'll be within a 15-minute drive of Prado Museum and Royal Palace of Madrid. This hotel is 8.2 mi (13.2 km) from El Retiro Park and 8.2 mi (13.2 km) from Puerta del Sol.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.
Take advantage of the hotel's 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 84 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User 2024.02.13
We had to be in the Getafe neighbourhood for a few days, so B&B Hotel was an excellent choice for us. Especially given the fact that we had previously just stayed at a Getafe hotel with a less than ideal location. B&B was more centrally located; directly opposite a sizeable Lidl Supermarket, close to a bus stop, several restaurants and within about 10/15 minutes walking distance to the Getafe Central Metro Station. This made it quite convenient and just perfect for us.👍🏽 As I customarily do for my reviews, I'll divvy this up into the 'Positives' and 'Negatives'. PROS: Upon check-in, (and for an extension), we met PATRICIA. Patricia was a jovial, delightful woman who ensured a smooth, hitch-free process. Another staffer we encountered, (for yet another extension of our booking), was CRISTINA GÓMEZ. Christina was just as kind and pleasant. We had a nice chat with her. At check-out, MÓNICA SÁNCHEZ was also an absolute joy to interact with. So as you can see, service at B&B Hotel is absolutely fabulous! Every hotel employee we encountered was 100% professional, so B&B deserves tops marks for exemplary service! 👌🏽 I have no complaints whatsoever about the service that was provided at B&B Hotel, Getafe. We were informed about breakfast in the lobby for an additional fee of 8.50 Euros per person. Unfortunately we were so busy, we didn't get to try B&B Hotel's breakfast during our stay, but I must stay that it looked disappointing when we caught a glimpse of it on our way out one morning. The breakfast was mostly comprised of Breads, Pastries, Frittatas, Cold Meats, Fresh Fruit, Yogurts, Juices, Teas and Coffees. They say 'never judge a book by it's cover', but it just didn't look interesting enough for us to bother trying. I liked the deep blue colored walls, geometric signs/symbols, and a wall with 16 bold paintings hung close to each other by the seating/breakfast area. This is at the Lobby/Reception area. The B&B hotel logo was casually designed with chalk on what looked like a black board. Other written messages on the Reception/Lobby walls were 'smart peope sleep better', 'one cup of free coffee is always a good idea', 'embrace it', 'we have a great connection'- (in reference to the WiFi). This was done in white writing, with a simple font format. There was an actual bike mounted on an exterior wall. Refer to my pictures of it. It was really cool! 🚲 😎 The Reception area was basically 2 black stand alone high desks that housed the computers for processing check-ins and check-outs. These were rather unique. The 'come lift me up' and 'take me down' on the elevators/lifts was my favorite! 😍 Please refer to my posted pictures to see what I mean. The whole place had a cartoony, Pop-Art quality to it that was very appealing to the eye. It was all very fun and funky. 👍🏽 The lobby had a standing fridge with Chocolate, Chocolate Chip Cookies, Chewing Gum, a variety of Sandwiches, Fruit Juices, Energy Drinks, Beer, Carbonated Sodas and Water. At first gl
Very Good
44 review
4.1/5
Price from
INR 5,743
per night
12.26km from Zara
With a stay at Travelodge Madrid Coslada Aeropuerto, you'll be centrally located in Coslada, within a 15-minute drive of Gran Via Street and IFEMA. This hotel is 10.2 mi (16.4 km) from Puerta del Sol and 10.2 mi (16.5 km) from Santiago Bernabéu Stadium.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 78 guestrooms featuring minibars and LCD televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Rrong 2023.12.08
The room was not bad. The hotel is 20 minutes' drive from the airport, but it also takes 25 minutes to drive to the center of Madrid. There is no hot water kettle in the hotel room, so remember to bring your own.
Excellent
61 review
4.3/5
Price from
INR 6,253
per night
12.81km from Zara
Welcoming Madrid hotel, near Urtinsa Industrial Estate and Alcoron station, with free WiFi and breakfast includedLocated next to the A5 motorway, Holiday Inn Express® Alcorcon offers free on-site parking. Alcorcon train station is a 10-minute walk away, and several metro stations and bus stops are within an easy stroll, getting you to central Madrid in no time. International flights at Madrid–Barajas Airport are less than half an hour's drive away.The hotel is an eight-minute walk from the Tres Aguas commercial centre and 10 minutes’ drive to Madrid Zoo Aquarium. Marvel at word-class art at the Museo Nacional del Prado and Museo Nacional Centro de Arte Reina Sofía, or wander through bustling public squares like Puerta del Sol and Plaza Mayor. End the day by sampling the city’s famous tapas.Host events for up to 20 people in the hotel’s fully equipped meeting room. There's free WiFi throughout the hotel and a 24-hour Business Centre. Urtinsa Industrial Estate and Casa de Campo convention centre are both less than 10 minutes' drive away.Cheerful rooms feature satellite TV, sofa beds and work desks. Make a coffee in your room, then get set for the day with an included Express Start Breakfast. Relax with a glass of Spanish wine in the bar, then ask the friendly staff for local dining options.
2023.01.31
We stayed for 3 nights at this hotel in January. The hotel is very clean, quite cosy and the staff is very helpful they guide you really well about Madrid. Cleanliness 5/5, Staff 5/5, Wifi 4/5, Food 2/5. We had a lot of fun! Loved our stay, will visit again!:)
Excellent
54 review
4.3/5
Price from
INR 7,070
per night
13.43km from Zara
With a stay at Ibis Budget Madrid Aeropuerto in Madrid (San Blas-Canillejas), you'll be within a 10-minute drive of IFEMA and Cívitas Metropolitan Stadium. This hotel is 9.8 mi (15.8 km) from Santiago Bernabéu Stadium and 10.4 mi (16.8 km) from Gran Via.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Continental breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 156 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.
GGuest User 2024.09.10
Modern new hotel! Responsive staff always ready to help! The rooms are small but everything is very well thought out! The only thing that was not convenient was the location of the hotel! There are no shops, restaurants nearby and nowhere to even buy water! To the airport 20 minutes about 25 euros
Very Good
59 review
4.2/5
Price from
INR 4,630
per night
13.6km from Zara
With a stay at Zleep Hotel Madrid Airport in Madrid (San Blas-Canillejas), you'll be within a 10-minute drive of IFEMA and Calle de Alcalá. This hotel is 9.8 mi (15.8 km) from Santiago Bernabéu Stadium and 10.4 mi (16.8 km) from Gran Via.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Stay in one of 281 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided daily.
GGuest User 2023.05.28
El hotel es nuevo y el personal se esfuerza por dar un buen servicio. Camas cómodas y habitaciones aisladas. Viajamos con persona en silla de ruedas y el hotel está totalmente adaptado. El hotel está en un polígono y no hay nada cerca. No ofrecen comidas salvo unos bocadillos. Este es un tema en el que deben mejorar. En el baño también deberían poner algo más de luz . En general una estancia agradable para pasar un día de tránsito.
Excellent
368 review
4.3/5
Price from
INR 5,732
per night
Las Rozas | 19.5km from Zara
B&B HOTEL Madrid Pinar de las Rozas is perfectly located for both business and leisure guests in Madrid. The property offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the property are free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, 24-hour front desk, facilities for disabled guests. Some of the well-appointed guestrooms feature towels, closet, wooden/parqueted flooring, clothes rack, flat screen television. Take a break from a long day and make use of the hiking trails, golf course (within 3 km), horse riding. For reliable service and professional staff, B&B HOTEL Madrid Pinar de las Rozas caters to your needs.
GGuest User 2023.06.30
We travel with 40 students aged 12 and the treatment of all staff was excellent. The rooms and bathrooms are spacious and the bed is very comfortable. The breakfast is very varied and the dinner is wonderful. There is a very good location. We congratulate all the staff of reception, restaurant and cleaning.
Very Good
35 review
4.1/5
Price from
INR 5,033
per night
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserWe had a fantastic stay at the Crowne Plaza. The room was comfortable and modern. The bed was enormous, largest I've seen and beyond a king bed. We joked that we could have fit 4 people on it. The pillows were also fluffy and shapely. There is a mini fridge that were able to use to store cheese. The bathrooms have fig products. While I wasn't a fan of the scent, it didn't linger and Crowne Plaza is not stingy about products. There is hand soap and body lotion next to the sink. Body wash, shampoo, and conditioner are in the shower. This hotel also has tissues (a rarity in Spanish hotels) and soft 2-ply toilet paper. Minor touches but they definitely elevate the experience. The towels smelled clean and there were glasses for use throughout the room. The only feedback was the staff wasn't very welcoming or helpful. We checked in late and the night receptionist seemed bothered to see us and didn't have any suggestions for where to eat. We later asked if there's a channel that has the Real Madrid football match and they had no idea. We checked out early in the morning, around 7am, and there was a wait when the receptionist prioritized check-ins but who checks in at 7am? He forgot to email the invoice and when I emailed for it, that took 2 tries and almost a week to get it.
4.6/5
Outstanding
GGuest UserAs a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti
4.6/5
Outstanding
GGuest UserThe environment of the hotel is very good. The lobby, restaurant, and garden are all elegantly and meticulously decorated, but the room is a bit crowded for us as a family of three, and the room facilities are average. My favorite is the restaurant, both indoor and outdoor, the restaurant environment and food are of high quality. In addition, the location is very good, very close to the main attractions in the old city (Madrid Royal Palace, Puerta del Sol, Plaza España), ten minutes walk, but please pay attention to driving, this is a restricted area in the old city. The service is good, the waiters are very warm and friendly.
4.5/5
Excellent
GGuest UserWe stayed here for a weekend break, smooth check-in and staff were Brilliant and helpful,hotel was spotless, the rooms were spacious and comfortable and spoilt with the view of Madrid,view bar was fabulous,wifi was brilliant and breakfast was wow especially the omelettes, will be definitely be returning, thanks Riu Plaza for a brilliant break
4.4/5
Excellent
GGuest UserGreat location, very nice breakfast, there is also a Starbucks right outside the enterance which is nice. Literally a two minute walk to Gran Via street where you can find anything you could possibly need. The staff was polite, the rooms were clean and very quiet at least on the 5th floor :) Overall would recommend and come back again. Gracias Madrid!
4.4/5
Excellent
GGuest User2 nights there. Very nice checking, eye-contact, body language, speech, correct approaching and fast. I felt welcome.
The hotel: I loved the kind like dark-atmosphere, it's not a sun-like bright hotel, it's elegant and classic. Don't expect cheap Chinese LEDs ON every corner. Furniture and colors are very inviting to a relaxed state of mind. The room was big enough, classical furniture, 2 comfy armchairs, heavy and blocking light curtains do the job. Bed, quite comfy and big. Wrong pillows. I would have enjoyed more if a 3rd (extra) bed wasn't there. Is the idea to make me feel more lonely? :-) Reception made a cock-up. I'm single traveler, I booked for 2. I didn't bother to ask to remove Soundproofing: once you step out of the lift: no echo on large aisle. Carpets floors all over, solid furniture plus all the surrounding trees makes the trick. Once inside the room: you hear next door people having a conversation, doors opening. Seriously! It really sucks! I went ill, upset stomach and I didn't felt relaxed to use the closed as much as needed. On the other hand: the adults games? How to manage it? Mute on?
Parking is super. It's approved even for those with only 2 remaining points on theirs driving license. :-)
I would come back as a single traveler.
My greetings to the cleaning staff. Good job. Thank you.
4.3/5
Excellent
GGuest UserWe stayed for a week and really enjoyed it. Exceptionally clean, really friendly and attentive staff, good atmosphere in the downstairs bar area and on the roof bar, good breakfast and very comfy, well equipped room. Wasn’t too sure initially about the area but we soon felt very comfortable and found some great bars and restaurants locally off the tourist trail. Great location for walking to the centre, La Latina, El Rastro, the park (El Retiro), the art galleries and metro/train connections. Loved Madrid.
4.2/5
Very Good
DDr. T The TravelerTo start my review I will point out the positive things which were unfortunately not that many.
The hotel is well located to most everything in Madrid via Metro or walking distance to all restaurants and shopping wishing the center of town. Great foodie destinations and shopping are close by, and that’s where the positive comments will stop.
Upon checking in the first signs of poor service were obviously there. They mentioned that because I booked via the “App” Trip.com or other then we would not be considered like others who booked via their own site or preferred partners.
The room was on the first floor and next to the housekeeper room which was non-stop and especially first thing early morning was my alarm clock at 7am everyday whilst on my vacation, so clearly not a a good thing.
Second and another very important issue was the A/C which didn’t work correctly and was making noise, the room was warm and humid the whole time, I mentioned to the reception within 10min of checking in, 4 nights and nothing was done to improve or correct this issue.
Any request or comment was never taken in a professional, responsible or respectful way. As I was on a well deserved vacation I didn’t want to get angry and cause more stress to myself, but I was clear that I would not let this pass without commenting on it.
The breakfast was good, clean but very limited in regards to selection. When requesting your eggs as they mentioned at each table the request was always ignored and just whatever was available even cold eggs as times were sent out. I had to request each day that my eggs were to be prepared soft/runny and they usually brought out cold m, dry and overcooked. So they would give me a look when I asked to please prepare as requested and then after some time they would come back with the order as mentioned.
Over all it was an effort that I don’t need or want at each stage of the interaction with staff and the facility.
I will stick to my usual Usual choice which is Bonvoy group of hotels next time.
3.7/5
GGuest UserFirst the place was not easy to find as it was just a littled door in an alley. Once you find it, it was ok. The appartment was not exactly as in the pictures, but it was still great. There was an elevator (thank God!) and the building was pretty quiet. The appartment is located right in the center, 10-minute walk from Plaza España and 200 metres from Gran Via and Chueca Metro Stations, and lots and lots of restaurants and stores. Be aware, you get the code to the appartment only when you do your online check in AND pay a deposit (for damage and stuff) online. If you are not connected and don't have access to email it may be an issue. In my case, i only checked my email once or twice a week (missed the one for deposit obviously) - but it worked out fine in the end.
3.3/5
Rooms very basic, our room had a broken sink with 3x cracks in it, but did have clean bed linen and towels, shwer was hot....aircon was good, kitchenette ok.? no kettle so used a pan. The male staff member that checked us in was rude and unhlpfull. Apparently all rooms in this place had.. ###” recently been refurbished??🤣🤣 ” ### poor soap dispensers 1 of which was broken😅😅....***. ” think green washing up liquid for soap ” **** and the cheapest of toilet roll.... We were here (all 128 of us for the Andre Rieu concert)....3x coaches..in total in this and the sister place/ hotel the Genova. My /our breakfast was poor and you had to go to reception for a ” ticket for breakfast 🤣 ” then leave the hotel and go to the tapas bar next door??....whats all that abou? Breakfast was €5 apparently...1xcoffee, 1 xjuice and 1x crossiont or 1x tostada😂 it was a joke really 😣😂😂....no bar in hotel? It was more like a hostel really...not God value for money...asvwe were within a group package it's difficult to work out costings for our stay 8th to 11th February 2022? Costs next week are approximately €67- €75 per night.....all in all not a happy person, would have not booked had we been coining independently. Would I stay here again/recommend? Not a hope in hell.
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