Holiday Inn Porto - Gaia Reviews

Good location. Breakfast can be better just need to add more vegetables was only 3 types and if it will be incrase to 7-9 it will be better. But 3 types is very little for a 4 star hotel. Cleanliness should improve especially the sheets change them and clean them not turn their side. Service should be more hours and not end at five o'clock because then there is a possibility that your room will not be cleaned. They still need to improve if they take the criticism seriously, could be a great place.

The hotel location was good but the staff is very rude also the towels was so dirty and smelly the service level is very bad they don’t have the standard of Holiday inn at all in fact I will not suggest the hotel to anyone if they are really working professionals

Great hotel , counter clerk service could be improved!

From reception to housekeeping they were amazing, room was spacious location was easy access overlooking the Gaia city view.

The hotel is in an excellent location, the staff is helpful and helps with any problem, without a doubt we will come back again

The room was simple and bright, but the tap water was rusty, not sure if it was due to a problem with the water pipes nearby or in the hotel. I had to use bottled water to brush my teeth and wash my face.

Very nice hotel, fully booked. Breakfast is also good, worth staying again. Check-in time is after 3pm, be sure to pay attention to this, if you come too early you won't be able to check in.

The lobby is gorgeous, the bar is nice, but the parking fee is a bit expensive and it's a bit far from the subway and bus

The hotel is overlooking the Douro River and you can see the Louis I Bridge. If you have no problem walking, you can walk to the riverside to eat delicious food and enjoy the beautiful scenery within half an hour~~ The counter staff asked him very kindly and did not understand, he They are also very patient. You can also watch the night view at night, and the room is very big, even bigger than the ones in Lisbon🤭

It is a large hotel with good facilities. The breakfast is varied, and the restaurant and health club are also convenient to use. Except for having to walk about 10 minutes to use the subway, overall satisfaction is high.

Facilities: A little bit old but still ok Hygiene: clean Environment: It is quite far from the city. If you don’t rent a car, it is not recommended to come here because the bus time is very unstable! Service: Good front desk service

The environment is hygienic, the location is convenient, the service attitude is good, the breakfast is rich in variety, the room is relatively large, the facilities are relatively complete, and the surrounding shopping malls are a bit far away

There are no disposable slippers, toothbrushes or toothpaste provided, but otherwise it's pretty good, at least it's clean. This is a relatively high-floor building in Gaia New Town.

The hotel is a bit far from the station and is quite remote. I didn't dare to take public transportation to go back after dark. I could only call Uber. The elevator is a bit small, but the room is big. There is room cleaning service every day, and the service attitude of the hotel staff is also very good.