Maia Hotels with Airport pickup service

Due to price and proximity to the airport, I chose to stay here for a night while waiting for my flight back to the USA. Why due to price, might you ask? Well, doesn’t 63 USD sound amazing, especially since neighboring hotels were selling in the hundreds that same night? I tried booking that young-adult discount rate online prior to arriving at the property, which I knew was only available for purchase on the official hotel site but assumed I could easily get at the check-in counter as well. The site was down or not accepting my bank account for whatever reason, even after clearing all fraud protection freezes and things like that. Please know that when I say the following, I’m not putting direct blame on the individual staff members at Stay Hotel Porto Airport. I’m putting blame on the larger system. BUT it still needs to be said. I wish the staff could have quickly given me the $63 rate at the check-in counter, KNOWING I was having trouble with the website/app and should’ve been entitled to it with a better payment method. By the time I tried and tried and tried to get the rate to go through, the $63 rate had expired and the next best option was for $81, still exclusive to the app. And sure enough, know what happened when I tried paying for the $81? Still no luck. When the clock struck midnight, all hope was lost for a cheaper rate—the app reset its prices to the next night, and I had to pay a rate of around $100 at the counter to get a room right then. A valid argument could be to ask why I’m this picky about the prices, since when viewing it macroscopically, the differences aren’t that extreme. But I was traveling on a VERY tight budget. Every little amount counts a ton. And being at the end of my trip, my finances were in jeopardy more than they’d been at any other point in Europe. So I lost out on 40 bucks, which adjusted for non-backpacker inflation is 400 bucks. Or more. The last thing I’m going to add to the unfortunate pricing situation is one where I feel arguably the most disappointed about. Yes it’s apparently company rules not to book rates over the counter that are supposed to be booked online. But I didn’t feel that sense of sympathy or apology from either of the two employees at the desk. They were kind and friendly enough, which was expected—but when something goes wrong out of the customer’s control, I also expect clear, explicit concern and care to be verbalized. I don’t think they really “cared” that I missed out on a cheap rate because their company’s app payment portal malfunctioned. One of the ladies even told me (when I asked if this was a common issue with foreigners) that this scenario occurs roughly once each WEEK, which she labeled as not very common…but I beg to differ. I’m not saying they should fix the app issue…but they should’ve given me something like an apology. Quickly to fulfill my job responsibilities as an objective and comprehensive reviewer…the room was clean and comfy, the bathroom was spacious with

The hotel is a modern hotel with large rooms, light and comfortable. It is recommended because it is near the airport, if you have to stay**** one night do not hesitate to choose this hotel.

We stayed here for only one night since it's close to the airport. We arrived around 1am and the check-in was easy and fast. Comfortable, modern and clean room. Very quiet surroundings and extremely friendly staff. Slept like a baby. Would definitely stay here again if needed.

Clean modern and cheap hotel in 10 minutes walk or 3.5€ Uber journey to Porto Airport. This is very convenient to leave. What I personally missed in the hotel were two things: 1) toilet brushes 😆 and 2) water cookers to drink coffee or tea. We couldn't have breakfast because our departure was at 6:55. Therefore, water cookers would be perfect.

Hotel located on the edge of a very noisy national road but the location is very convenient to get to the airport which is 10 minutes away and parking is free. The staff was very smiling and very welcoming. We had to leave at 4am for our plane and despite the hour they offered us coffee, orange juice and homemade cake before leaving. The room is ”in its own juice” but very clean and with a balcony overlooking the pool. The evening menu is very extensive and reasonably priced.

Arrived on a Sunday Afternoon, to a helpful and friendly English speaking reception. Whilst it was 4pm our room was not ready so they changed the allocation. Next morning we were not on the breakfast list they had not amended the room no. In addition the breakfast area was overrun with what turned out to be about 4 coach loads of people. There was a shortage of cutelry, crockery and food. I ended up with coffee in a paper cup. No hot food left at that time. Subsequent breakfast times were less busy with a little more choice. However we realised that the hotel is set up for basic stop overs on way to/from airport and coach tours, not a mid week stay like ours. The 304 bus stop right outside the hotel reception was always on time in the mornings but took up to 30 minutes to get to the centre of Porto. The return by bus was not so reliable, with busses not turning up to schedule and the last bus getting back to the hotel just after 8pm. I am not sure if there is a bar open in the evening, I certainly did not notice one. Overall this is a clean basic busy hotel and did not suit our purpose.

One doesn't normally associate ”Classy” with (relatively) inexpensive airport hotels, but I'm going to do it. This is a nice airport hotel that gets many things right without being snooty about it. We (two couples) only had a night, but that was enough to appreciate the very clean rooms (with useful touches like USB power outlets in all the right places), and pleasant and helpful staff. The dining room was unpretentious and yet we had a remarkably nice (not great, and not foofy, but very nice) dinner, and the breakfast spread was well thought out and delicious. Just to top it off, a cornfield is right across the street. More practically, it's a few minutes from the terminal by shuttle, and the rental car lots are within walking distance. (Do have your phone or study the map carefully first, though.)

Very nice hotel, modern and confortable. The staff is very nice and helpful. The rooms are clean and well kept. The breakfast is good and varied. Close to a big shopping mall and metro station. Oporto center is only 10 min. away in metro.

We were attended by a girl who was in the afternoon of 08/03 but unfortunately I don't know the Her name. A great receptionist, we are very well served and in a great room (309).

Yes it’s out of town. If this is no great for you, pay the extra and go to the centre. Look on a map, it’s not difficult! It suited us down to the ground, the few bars etc around are truly for the Portuguese and not the tourist. There is a Metro a short walk away, then you can travel anywhere. Great breakfast, likes the Turkish bath etc and the pool is fun albeit too small to do lengths. Good value for money, would stay here again.