The Diwa Club by Alila

Amazing hotel and Spa massage experience today for 90 mins. Reasonable price. Deep tissue massage with facial head and feet included. Steam room after. All private and comfortable. Rohit gave an exceptionally good, professional and relaxing massage. 10/10. Highly recommend.

Communication before arrival extremely bad information not consistent. Musty Room Paid for club thought. There was a designated children’s pool but it was obviously the club pool noisy children no sun beds.. Breakfast service in club slow and inefficient. Not a club experience

Had the best time with family here. Super luxurious rooms. Very helpful & attentive staff. Delicious food & drinks! Shuttle service to the beach was wonderful. Breakfast spread was the biggest I've ever seen. Very tasty as well. Staff was attentive to every little detail & quick to help & guide us too.

We first went here in 2019 and had an amazing time. Although we were blown away by everything, it was then our first experience of a Winter Sun holiday, (something that probably lifts the spirits of your average Brit almost regardless of where you're staying) and having had others since we wondered whether it would still seem as good. Particularly, as the Alila had changed hands since then and often the second time of doing something / seeing something is never as good as the first. Especially if the first is super good. Any fears we had were un-grounded. If anything, the Alila was even better second time around. Everything was just so good. The facilities are great. The main pool is massive. At 20 metres wide, it is wider than most hotel pools are long, and it is probably twice as long again. There is also another pool, just for the use of Alila Club guests, which although not as large, is again bigger than most hotel pools. In keeping with the huge pool, the rooms in the Club are also massive at a round 700 sq feet, including bathroom area. The breakfast is excellent with a vast range of choices covering Western and Indian cuisine, cold and hot options. From omlettes, freshly cooked to your specifications, through to Dosas, potato cakes, pancakes, cereals, fresh juices, pastries and so on. Not forgetting, of course, sausages, bacon, beans etc. Food across the 3 other restaurants (Edge, Spice Studio and Bistro) was also excellent. We often don't eat in hotels as it's usually over priced and not great, but that is not the case here. Yes, it was more expensive than eating at a local restaurant, but not hugely so, and the quality was great and the portions more than ample. I'll post a photo of some of the menus so you can judge for yourself. Perhaps most impressive, though, is the level of service. All staff we met… and I mean all staff, (ie including those not often front of house like gardeners and security) were friendly. Those you interacted with more often such as waiters, pool assistants, reception were not only friendly as well, but also helpful, eager to please and often second guessing what you might need before you had even thought it for yourself. (Take a bow Majorda Colin). The Alila Club is a big upgrade from the main hotel and that is what my review is based on. As well as bigger rooms and your own secluded pool area (you can use both the main pool and that specific to the Diwa club) you also get your own dedicated reception team, complimentary chat snacks at 4pm every day and a complimentary sundowner (cocktail/glass of wine/beer and accompanying snack) at 6pm each day, served in the Diwa Bistro. The Club Pool is a huge benefit as it can provide a quiet sanctuary if there is a wedding on and the main pool gets a bit noisy. When we there, there was a wedding on, which took the main pool out of action for a day, but it didn't matter to us as we could retreat to 'our' pool, where we weren't really affected by the noise and hub

5th visit and still doesn’t disappoint . Fabulous as always. Stayed in the club section as we normally do. Can’t wait to go back next year

Pure relaxation Such a relaxing and friendly hotel. The all inclusive package was really good value too