Emaar Grand Hotel Reviews

I enjoyed with this hotel and a fantastic service provided to me during my stay.

Excellent value for money hotel. Location: Great Easy access on the main road. Straight level no hills. Middle of vibrant shopping area (small shops). Price; Outstanding It was very cheap compared to many other hotels nearby. Amenities: Very good Overall: Excellent, highly recommended

Very good location 10 to 15 min walk close to all the amneties They need to work on there Services but i think rhings work like this in this area

The place is good but the location is about 10-15 mins away from Haram. Especially when you have a baby pram or a wheel chair, the road is super busy and crowded. As the general people don't have any sense of pedestrian, disabled people or people with special needs then don't book this hotel. Try to get something close to Haram.

Clean Tidy helpful sister on reception desk thank you Nice place beside haram

They need to be more active with the request of room service

It's a good experience

The hotel is located about 15 minutes away from the Kaaba. The surrounding area is very lively. The breakfast is OK

The room is very crowded. The hotel service is average. The facilities are outdated.

I won’t recommend, my room was furthest away, still can hear lift noice. Room isn’t soundproof. Next door always leave rubbish outside next to my door, i asked at reception to clean but they didn’t even bother. Poor service. Really not worthy

Its not Emaar Grand its one of the sister hotel Emaar AndaIusia hotel went for Umrah for 1 week in mecca the hotel is jn great location with all the local amenities its about 10 min walk to mecca however very congested amazing experience hotel staff were on point staff were great nice clean hotel

It's a shame the owners know exactly what the issues are with their hotel but because they enjoy high occupancy there is no incentive for them to improve anything. Where do I start? The position of the toilet 3 cm from the wall, the shower that floods the bathroom floor, the staff who smile, say "2 minutes" to everything but are utterly untrained for their role. The reception staff who send you to the wrong building and then just shrug their soldiers. Tatty rooms, noisy aircon. But the sheets were clean and mattress comfortable Thankfully we only used the room to sleep and shower for a short time. We were in Makkah Sharif so it feels wrong to complain but the owners and hotel operators are providing a below average service. This would not not be tolerated anywhere else in the World. Saudis are supposed to be good hosts but they have a long way to go.