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Verified reviews
Location4.3
Amenities3.9
Service3.7
Cleanliness4.1
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All reviews(209)
Positive reviews(187)
Reviews with photos/video(84)
Awesome rooms(45)
Large rooms(16)
Great value for money(15)
Great location(12)
Loved the view(11)
Parking difficult(10)
Classy environment(7)
Great swimming pool(5)
Negative reviews(22)
Anonymous User
Executive King Suite
Stayed in Oct 2024
Other
23 review
5.0/5
Outstanding
Posted on Oct 30, 2024
This is the perfect hotel for a romantic getaway in (Location). The downtown area on Main Street is a best-kept secret, and the (Hotel Name) offers everything you need if you feel like you need to vent out.
LeeAkbar
Executive Twin Suite
Stayed in Nov 2024
Solo travelers
14 review
3.7/5
Posted on Nov 8, 2024
Love the room with affordable rates. Alot of nearby attractions and food. ๐
maulana87
Executive Twin Suite
Stayed in Nov 2024
Travel with friends
11 review
3.0/5
Posted on Nov 13, 2024
Ok,but 1st room dirty and give replace new room.
Need improvement.tq
Anonymous User
Executive Twin Suite
Stayed in Sep 2024
Couples
58 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is nice just the deposit is very expensive which is rm200. Please improve
Chrisbsb_1
Executive King Suite
Stayed in Aug 2024
Family
12 review
3.2/5
Posted on Aug 10, 2024
Spacious room and same building as the pine hotel. Yet no hot water during the shower.
Guest User
Executive King Suite
Stayed in Jul 2024
Business travelers
4 review
3.5/5
Posted on Jul 13, 2024
I have been staying at this hotel quite a lot of times, worse each time. Pricing keeps higher and higher, deposit getting much higher(previous is RM50. But yesterday was RM200!), even though I stayed 5 stars hotel deposit was not much like here. The room is clean well, but the lighting in the side bed and sofa bed is totally no more, even though I can't read books on the bed(no side lighting beside the bed).
The location actually is not so convenient, the parking fee actually is higher too. Talk about service, not provide service like hotel, onlly check in and check out can consider service.
I am quite disappointed why the price rate and deposit rate are so high. But the facility in the room is less than the previous. It's not balanced for the guest. If you want to increase the renter rate, yes can, but must get more benefit for your guest
I hope , the tenant can review my comment and restructure again the valuables for guest is based on my concern . Thanks
Anonymous User
Executive King Suite
Stayed in Jun 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Everything is good expect two things:
1. We do not expect the management is not under The Pines.
2. Water heater like isn't working, force to shower with cold water.
Faiz@abi
Executive Twin Suite
Stayed in Sep 2024
Couples
27 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Nice view.. cleansing..big room and convince
Guest User
Executive Twin Suite
Stayed in Dec 2024
Travel with friends
1 review
2.7/5
Posted on Dec 19, 2024
Nice place and walking distance and convenient store as well just only disappointed those are come over to staying there deposit must done by online transaction ( only refund for local bank and not applied for foreign transfer) disappointed with this those come over from overseas is it considering go to their pocket
Such a disappointed rexperience please do something about it for those up coming client stay over easy for them, I would suggest better internet connection itโs unstable and the tv connection such a disappointment as well other worse cleanliness is nice. At last no microwave, only provided 2 coffee cups and hot kettle as well do improved itโs be convenient to those staying
Thank you๐
Lincoln
Executive Twin Suite
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Itโs very convenient to go everywhere โ๏ธ
Benedicttwl
Executive Twin Suite
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 11, 2024
The unit is located in Pines hotel, but check-in is separate from the hotel concierge and requires the traveller to put in some work. The unit is spacious and clean, amenities are decent. However, I couldn't get the internet to work, and the light in the bathroom wasn't working. The pool has saltwater. The views are nice and is along the Malacca river. It's about 1-2km away from Jonker street so travel was convenient (we walked) yet it wasn't noisy at night.
EVAWG
Executive Twin Suite
Stayed in Nov 2024
Business travelers
23 review
4.0/5
Very Good
Posted on Dec 2, 2024
The self check-in process was seamless, and the room exceeded expectations with its cleanliness and tidy setup. Highly recommend for a hassle-free and comfortable stay.
ShomelZ
Executive King Suite
Stayed in May 2024
Other
12 review
4.2/5
Very Good
Posted on May 22, 2024
Attractive and comfortable room at reasonable price. Highly recommended for anyone who wants a comfortable stay.
JSearing55
Executive Twin Suite
Stayed in Nov 2024
Couples
2 review
2.2/5
Posted on Nov 14, 2024
Positives: big room with a sofa area and beds, little kitchen and great shower. Pool was good too though best avoided at weekends (kids everywhere!) . Location was great.
Negatives: check in procedure is terrible as is having to put down a deposit - communication wasnโt very timely and most times replies were automated. No personal touch at all
Internet was weak and unreliable and we needed that for our work Though there was a kitchen there was no crockery or cutlery
Toilet seat was very unstable and there was a huge water stain in the ceiling above the kitchen.
The room we were in had an adjoining door so there was literally no soundproofing between us and the noisy family we had as neighbours. Walls were thin on the corridor too.
The hotel played music through speakers in the corridor and one was just outside our room and it was annoying tinny music all day and night - no peace whatsoever.
We stayed 5 days and the hotel is used for lots of different functions so there are large groups staying and lots of noise constantly.
Ras Angela
Executive Twin Suite
Stayed in May 2024
Couples
85 review
4.0/5
Very Good
Posted on Jun 24, 2024
This is one of the best-priced studio unit near Jonker, it's about 1.5km walking distance. Although check-in process is a little troublesome but the room is very spacious and very comfy bed with basic kitchennete amenities