To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(146)
Positive reviews(140)
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Awesome stay(50)
Awesome rooms(21)
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Convenient location(6)
Comfortable bed(5)
Negative reviews(6)
DA1388
Deluxe Triple Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Very clean and hygienic.
Very convenient to go out.
I will continue to stay here if I come to Malacca.
Response from Property: Dear Valued Guest,Thank you for your feedback. We are pleased our accommodation suit your need and comfort and happy to hear you were able to take advantage of the hotel's location throughout your stay. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, Asiatic Hotel Melaka
Ally Eja
Family Suite
Stayed in Sep 2024
Family
4 review
3.5/5
Posted on Sep 22, 2024
Location: strategic near jonker walk, klebang beach, various other facilities such as 7E, Farmasi and many more.
Check-in: services and inquiries are less than satisfactory. Put a sweet, polite and civilized face near the counter so that customers who come tired of driving from afar do not lose their mood.
Exit Registration: the checkout process takes time, you have to wait for them to check the room before returning the deposit. there is usually a little boy eating a little dirty snack near the bed sheet. wash it, you won't wash it after we checkout. You can also recycle the towels that we used on the first day. the second day you put the same towel.
Accommodation and rooms: so far beautiful suite-type rooms. Satisfied.
Response from Property: Dear Ally Eja,Thank you for your review. It is unfortunate that you encountered some issues with your accommodation. We note your feedback for further improvement. We are happy to hear you were able to take advantage of the hotel's location throughout your stay. We look forward to serving you again soon.Kind regards,Asiatic Hotel Melaka
Wong Eric
Superior Twin Room
Stayed in Sep 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Oct 1, 2024
Good location, good food area, and 3 to 5 min to Jonker Walk.
Response from Property: Dear Eric Wong,Thank you for your feedback. We are happy to hear you were able to take advantage of the hotel's location throughout your stay. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, Asiatic Hotel Melaka
WS 2019
Superior King Room
Stayed in Jun 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Jun 26, 2024
Front desk very kind and friendly, hotel location very strategic, many restaurants and go anywhere also convenient. Next time will book again.
Response from Property: Dear Valued Guest,Thank you for your feedback. We are pleased our accommodation suit your need and comfort and happy to hear you were able to take advantage of the hotel's location throughout your stay. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, Asiatic Hotel Melaka
Guest User
Deluxe Triple Room
Stayed in Jun 2024
Family
6 review
3.2/5
Posted on Jun 25, 2024
They gave us room 103. Very noisy at night! The engines from motorbikes or machines I don't know. Too loud! And I make a note it's birthday but nothing special from the hotel.
Response from Property: Dear Valued Guest,Thank you for your review. It is unfortunate that you encountered some issues with your accommodation. We assure you that management has been informed and actions have been taken to ensure that it does not happen again. We look forward to serving you again soon.Kind regards,Asiatic Hotel Melaka
CAROLINE MARY LAI
Deluxe Triple Room
Stayed in Mar 2024
Family
15 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Wow, this hotel is really clean. I love clean hotel. Thank you Asiatic Hotel : housekeeping team for keeping the rooms so clean. I love this hotel and definitely will come back again to stay in this hotel. I love their design of their rooms too. Very comfortable and have lot of places to put our things in organised way. They have a small fridge in the hotel. Most importantly, lot of foods and restaurants nearby. They have a cafe and 711 next door so convenient and superb. Thank you Asiatic Hotel for your hospitality and definitely will come back again to stay in this hotel.
Response from Property: Dear Caroline Mary Lai,Thank you for your review. We are delighted you had enjoyed your stay with us. We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you again for your feedback and we look forward to welcoming you back again soon.Kind regards,Asiatic Hotel Melak
Zandra Chua
Superior King Room
Stayed in Mar 2024
Couples
38 review
3.2/5
Posted on Mar 29, 2024
I have stayed at this hotel many times. The location is very convenient and the hotel has added some facilities, such as a refrigerator.
Response from Property: Dear Zandra Chua,We are delighted to know that our accommodation suits your needs and comfort. Thank you for taking the time to write and we look forward to welcoming you back in the near future.Kind regards,Asiatic Hotel Melaka
Guest User
Superior King Room
Stayed in Jun 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Nice room and clean hotel
Response from Property: Dear Valued Guest,We are delighted to know that our accommodation suits your needs and comfort. Thank you for taking the time to write and we look forward to welcoming you back in the near future.Kind regards,Asiatic Hotel Melaka
Grace Ling SE
Superior King Room
Stayed in Jan 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Nice hotel and quite convenient too. Have eateries, cafe, 24 hrs mini Mart or 7-eleven same row with the hotel. Comes with parking lots too if you are driving.
Response from Property: Dear Grace Ling,Thank you for your feedback. We are pleased our accommodation suit your need and comfort and happy to hear you were able to take advantage of the hotel's location throughout your stay. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, Asiatic Hotel Melaka
Guest User
Deluxe Triple Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Hotel loc at the centre of hot places. Accomodation quiet comfort and recommend to friends and families
Response from Property: Dear Valued Guest,Thank you for your feedback. We are pleased our accommodation suit your need and comfort and happy to hear you were able to take advantage of the hotel's location throughout your stay. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, Asiatic Hotel Melaka
Anonymous User
Deluxe Triple Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 25, 2024
Hotel wise it is good, but since it is located next to the main road the noise of the traffic is terrible at night.
Response from Property: Dear Valued Guest,Thank you for genuine feedback. We are pleased our accommodation suit your need and comfort. We have also noted your feedback on the other issues for further improvement. Thank you for your patronage and we certainly look forward to welcoming you back again soon.Kind regards,Asiatic Hotel Melaka
Guest User
Family Suite
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
It’s very clean and tidy room, the space is very spacious for families. They provided the baby cot if you needed. The location wise is very convenient. Overall everything are good
Response from Property: Dear Valued Guest,Thank you for your feedback. We are pleased our accommodation suit your need and comfort and happy to hear you were able to take advantage of the hotel's location throughout your stay. Thank you for your patronage and we look forward to welcoming you back again soon. Kind regards, Asiatic Hotel Melaka
David64@
Superior Queen Room
Stayed in May 2024
Couples
2 review
4.2/5
Very Good
Posted on May 30, 2024
Good 3 star hotel,its clean,the reception is friendly,even the room a bit small but all the amenities is fully equip,strong wifi ,got mini fridge,iron,safe,hair dryer and etc.The sound proofing could be better but we had a quiet sleep,so its still okay..Overall good stay
Response from Property: Dear David,Thank you for your review. We are delighted you had enjoyed your stay with us. We have also noted your feedback on the other issues for further improvement. Thank you again for your feedback and we look forward to welcoming you back again soon.Kind regards,Asiatic Hotel Melaka
DIEU
Superior Twin Room
Stayed in Nov 2023
Couples
31 review
4.0/5
Very Good
Posted on Nov 28, 2023
Good budget hotel for an overnight stay. The front desk staff was polite and friendly. The location is about 1km away from Jonker Street but it is okay if you are driving and have no intention of exploring the town. A lot of eateries nearby. Ample parking space just outside of the hotel and is free. On the downside, the toilet gets wet when taking a shower. The drainage is poor and It floods when taking a shower. The faucet shower is also worn out. Overall a reasonably good stay.
Response from Property: Dear Dieu,Thank you for your feedback. We sincerely apologize for the unpleasant experience you encountered during your last stay with us. We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you for your patronage and we look forward to welcoming you back again soon.Regards,Asiatic Hotel Melaka
Wei BinLim
Deluxe Triple Room
Stayed in May 2024
Family
1 review
2.2/5
Posted on May 6, 2024
Sound proof too bad, can't sleep well due to noisiness of mat rempit during midnight.Bad experience
Response from Property: Dear Lim Wei Bin,Thank you for your review. It is unfortunate that you encountered some issues with your accommodation. We noted on your feedback for further improvement. We look forward to serving you again soon.Kind regards,Asiatic Hotel Melaka