Swiss Hotel Heritage Boutique Melaka Reviews
Swiss Hotel Heritage Boutique Melaka
168, Jalan Tun Tan Cheng Lock, Jonker Street, World Unesco Heritage, Melaka, MalaysiaView Hotel Details
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1 night
Swiss Hotel Heritage Boutique Melaka Guest Reviews
4/5
Very Good
49 review
Verified reviewsLocation4.3
Amenities3.7
Service4.3
Cleanliness3.6
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All Reviews(49)
Positive reviews(44)
Reviews with photos/video(14)
Great service(17)
Awesome stay(12)
Convenient location(9)
Great location(6)
Negative reviews(5)
Zq1518
Family Superior Room
Stayed in may 2024
Family
3 review
Amazing
Posted on 29 may 2024
**Overall:** A charming hotel with a convenient location near Jonker Street, but hampered by noise issues and limited parking.
**Location:** The hotel's proximity to Jonker Street is a major plus, just a 7-minute walk away.
**Lobby:** The lobby exudes a quaint, old-world charm.
**Rooms:** Unfortunately, the rooms suffer from a musty odor and inadequate soundproofing. Conversations from neighboring rooms and street noise are clearly audible.
**Parking:** Limited parking is available on a first-come, first-served basis. I was forced to park outside the hotel and am unsure if parking coupons are required on Sundays. Consequently, I received a parking summons upon checkout.
**Recommendations:**
* Consider requesting an interior room for reduced noise exposure.
* Inquire about parking availability and regulations before your stay.
Response from Property: Dear Zq1518,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Anonymous User
Family Superior Room
Stayed in nov 2023
Friends
7 review
Outstanding
Posted on 6 nov 2023
Best hotel and accessible to go viral place and good food. I would like to recommend to others if want to stay at good hotel with affordable price.
Response from Property: Dear Sir/Madam, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Anonymous User
Superior Queen Room
Stayed in abr 2024
Friends
5 review
Outstanding
Posted on 11 abr 2024
Great location, nearby Jonker Street! Rooms were clean, good service. Can highly recommend.
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Guest User
Superior Queen Room
Stayed in mar 2024
Solo travelers
8 review
Great
Posted on 30 mar 2024
Place is well located near jonker street. But not exactly on the main road. Highly recommended
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Guest User
Family Deluxe Room (No Window)
Stayed in feb 2024
Family
4 review
Posted on 11 feb 2024
The location is good but the downside is the aircon not so cold ,the wifi have always end sessions the tv is outdated... i dont have photo bcoz the inside room nothing special..
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Valerie
Family Deluxe Room (No Window)
Stayed in jul 2023
Family
5 review
Great
Posted on 3 oct 2023
Location is strategic and provides parking for guest, but the space is quite narrow. Overall it’s not bad.
Response from Property: Dear Ms. Valerie,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Lucky Lau
Superior Queen Room
Stayed in ago 2023
Couples
1 review
Amazing
Posted on 5 nov 2023
Nice for one night trip and near to jonker night market, will be back again
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Andrew
Family Superior Room
Stayed in jun 2023
Solo travelers
14 review
Amazing
Posted on 25 jun 2023
So far very happy book on this hotel.
Staff is good and friendly.
This mine 2nd time staying.
Will plan again to stay for holidays
Response from Property: Dear Mr. Andrew, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Chloe Wang YP
Superior Queen Room
Stayed in dic 2023
Family
5 review
Posted on 20 ene 2024
Superb location but really under maintenance facilities. Yellowish bedsheets and greyish towels. No floor mat in bathroom. Mouldy smell in the woody room.
They also have all their rooms facing directly to a construction sites during our stay. The hammering noise 9am~530pm non stop really giving me a bad headache and hard time working/ resting in the hotel room. Terrible experience.
Staff are friendly and nice.
Response from Property: Dear Ms. Chloe Wang,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Elina
Family Superior Room
Stayed in dic 2023
Family
1 review
Posted on 17 dic 2023
The bedsheets have stains here and there. Stayed overnight on Saturday and the noise level from the vehicles on the road is so bad, windows has no soundproof at all. Staffs r friendly but don’t think i will come back anymore
Response from Property: Dear Ms. Elina,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Guest User
Deluxe King Room (No Window)
Stayed in ene 2024
Couples
1 review
Great
Posted on 7 ene 2024
Everything good except for the parking lot, I'm so afraid I'll scratch someone else's car😱
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Y K Yoong
Deluxe King Room (No Window)
Stayed in jun 2023
Friends
3 review
Outstanding
Posted on 10 jun 2023
Stayed a night at this property. Ample sheltered parking for motorcycles 👍Hotel is just behind Jonker Street 👍
Nice, courteous & friendly staffs 😍. Enjoyed my stay there, will stay there again when I visit malacca again 😊
Response from Property: Dear Mr. Y K Yoong, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
BI SHIN
Family Deluxe Room (No Window)
Stayed in nov 2023
Family
1 review
Outstanding
Posted on 1 feb 2024
Excellent customer service and awesome location. It's right at the doorstep of Jonker Street thoroughfare!
Response from Property: Dear Mr./Ms. Bi Shin,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Po hun
Superior Queen Room
Stayed in may 2023
Solo travelers
4 review
Outstanding
Posted on 26 may 2023
Nearby Jonker Street & others places. clean & nice room. Front counter friendly .
Response from Property: Dear Mr./Ms. Po Hun, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Marilynn
Family Superior Room
Stayed in feb 2023
Family
1 review
Very Good
Posted on 28 feb 2023
Got a good deal hotel stay from this platform. Strategic location around Jonker Streets and you won’t feel hungry as there are lots of makan places nearby. Hassle free check in and out. Staffs are extremely friendly and helpful. Car park is available and require some skills to park your car as it’s at narrow back alley. Only things need to improve is the cleanliness. Must try Melaka Cendol as the gula Melaka taste is simply delicious and aromatic smell.
Response from Property: Dear Ms. Marilynn, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.