Imperial Heritage Hotel Melaka–City Centre-Free Himalayan Salt Room Access–Free Wifi–Free Parking Reviews
Imperial Heritage Hotel Melaka–City Centre-Free Himalayan Salt Room Access–Free Wifi–Free Parking
No 1, 1, Jalan Merdeka, 74, Jln Parameswara, Taman Melaka Raya, Melaka, 75000, MalaysiaView Hotel Details
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Imperial Heritage Hotel Melaka–City Centre-Free Himalayan Salt Room Access–Free Wifi–Free Parking Guest Reviews
4.1/5
Very Good
1315 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(1315)
Positive reviews(1225)
Reviews with photos/video(428)
Convenient for shopping(135)
Large rooms(67)
Amenities were average(62)
Delicious breakfast(40)
Loved the view(35)
Near mall(22)
Perfect for families(10)
Excellent afternoon tea(7)
Negative reviews(90)
Jocelyn75
Family Suite
Stayed in 2024 年 12 月
Family
6 review
4.2/5
Very Good
Posted on 2024 年 12 月 15 日
Easy access to Jonker Walk and eatery. Free parking. Wifi a bit weak. Book family room comes with 2 bedroom and 1 living room, spacious enough for 5 of us
6/7
Anonymous User
Family Triple Room
Stayed in 2024 年 12 月
Family
3 review
4.7/5
Amazing
Posted on 2024 年 12 月 14 日
Great location and good service. The room is also spacious. Just need to have improvements on their cleanliness and add additional chairs in the room as only got 1 chair for 3 pax family room.
Matthew Rajan
Imperial Deluxe Room
Stayed in 2024 年 12 月
Couples
25 review
4.2/5
Very Good
Posted on 2024 年 12 月 10 日
It’s a well located area, where it’s easy to move around the Major Malls and Historic spots in Melaka.
Restaurants are easily accessible surrounding this Hotel.
Anonymous User
Imperial Deluxe Room
Stayed in 2024 年 12 月
Travel with friends
2 review
1.5/5
Posted on 2024 年 12 月 9 日
I had a very disappointing experience, as the hotel photos and the actual room were completely different.
Kuen Haw
Heritage Deluxe Room
Stayed in 2024 年 12 月
Couples
4 review
3.2/5
Posted on 2024 年 12 月 10 日
The hotel’s location is quite convenient , however it is a little old. I had issues opening the door to my hotel room a few times.
Guest User
Imperial Deluxe Room
Stayed in 2024 年 12 月
Family
1 review
2.2/5
Posted on 2024 年 12 月 7 日
Such a disappointment
I was mislead by the ratting of 8.3
Booked 3 rooms a for 2 nights .
Checkin at 2pm: collected keys .
Rooms were at level 2 : 1 room card had error twice. I had to move up and down to get the card recotfied.
When t The lift opened a very strong smell turned off all our excitement . The walk way had such a bad smell throughout. Carpet were all stained . When we open to our room, was extremely shocked to see a ‘hotel room” at a state of lounge or even a domittery.
Worst off all, 2 rooms of ours had a curtain, to our horror when we open the curtain there was a store room . That means no view , the window was actually facing the building in store. It look creepy with broken cupboards and cleaning equipments. So that means there should be a entrance for the store also.
Looking at the state of the rooms , we requested to upgrade the rooms. We were brought to level 18 to view the rooms. The moment I stepped in, I know the room was not vacuumed thoroughly. I saw dust strips on the floor and even on the bed.
We decided that we will not ruin our holiday by continuing our stay on the hotel. We checked out within 1 hr and chose to take another hotel .
Family with kids ! Pls also note there is no swimming pool in the hotel.
Zul muar
Heritage Deluxe Room
Stayed in 2024 年 11 月
Couples
25 review
4.0/5
Very Good
Posted on 2024 年 11 月 28 日
I recently stayed at The Heritage Hotel in Melaka, and my experience was mixed. The best part about the hotel is its location. It is very close to popular attractions like Jonker Street and A Famosa, making it convenient to explore the city. The price is also affordable, which is great for travelers on a budget.
Overall, The Heritage Hotel is a good choice if you are looking for a budget-friendly place with a central location. However, I hope they improve their cleanliness and service to provide a better experience in the future.
Carla WX
Family Triple Room
Stayed in 2024 年 11 月
Family
1 review
4.0/5
Very Good
Posted on 2024 年 11 月 30 日
The hotel just Infront of Dataran pahlawan mall Mcd 2 store. You just cross the road and will reach side door of the Mall. Behind hotel have 4 floor parking area. If lazy to go out by car , can walk 5mins , there are different type cuisine restaurant like nyonya,western,chinese,cafe
Anonymous User
Family Triple Room
Stayed in 2024 年 11 月
Family
1 review
4.0/5
Very Good
Posted on 2024 年 11 月 23 日
We like the location, it is close to the places we want to visit and we can see the sea. The bed is very big and comfortable and there is hot water for bathing
Value for money and will book this hotel again in near future. .
Zaidah Siti
Imperial Deluxe Room
Stayed in 2024 年 11 月
Couples
168 review
3.5/5
Posted on 2024 年 11 月 18 日
The hotel location at Jalan Merdeka, Melaka City centre. Infront the hotel is the Dataran Pahlawan shopping complex. The room hotel is clean and tidy. Staff hotel is friendly and helpful. Parking is free. provide by the hotel. Easy to get the food and beverage by walking distance.
Anonymous User
Imperial Deluxe Room
Stayed in 2024 年 11 月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024 年 11 月 16 日
My stay at this hotel was truly memorable. The combination of excellent location, comfortable accommodations, top-notch facilities, and outstanding service made it a perfect choice for my visit to Melaka. I highly recommend this Hotelto anyone looking for a great place to stay in the city.
Anonymous User
Heritage Deluxe Room
Stayed in 2024 年 11 月
Business travelers
41 review
4.5/5
Great
Posted on 2024 年 11 月 20 日
Attentive staff with excellent service. They were able to fulfil my specific request and I felt very much appreciated. Truly recommended.
Ahlia Muhammad
Imperial Deluxe Room
Stayed in 2024 年 11 月
Couples
2 review
5.0/5
Outstanding
Posted on 2024 年 12 月 1 日
Overall okay with the hotel price. Location is great to walk around Malacca City.
Ying Zhou
Family Triple Room
Stayed in 2024 年 10 月
Family
3 review
4.0/5
Very Good
Posted on 2024 年 10 月 31 日
First trip to Malacca with my family! Overall a pleasant experience with the hotel. Excellent location that is near to Jonker Street and other attractions. Though the corridors look a little rundown, we were glad the rooms were clean :) Amenities were quite limited, especially the gym, so do bear in mind!
Khairur Azhan
Heritage Deluxe Room
Stayed in 2024 年 10 月
Couples
20 review
3.5/5
Posted on 2024 年 10 月 20 日
- The room cleanliness was average.
- There are an iron and ironing board.
- The bathroom was clean, but the shower section is narrow & somehow wrongly designed.
- I wore room slippers as the floor was not sufficiently clean.
- The hotel is right next to Dataran Pahlawan Mega Mall, which is a plus point to me.
- The hotel car park is in a different building adjacent to the hotel. It's somewhat limited, so I parked my car & did not drive out during my stay. The best options would be to walk or take Grab cars.
- To buy Malacca snacks & souvenirs, I went to Ole Ole Melaka at Pahlawan Walk Market, which is about 750 metres away. The outlet is a one stop shop, the sales staff are not pushy and friendly, highly recommended to go there.
- For lunch, I went to Asam Pedas Selera Kampung (right next to Pahlawan Walk Market). It's a very popular restaurant, and I was spoilt with dish choices.