2, Jalan KSB 2, Taman Kota Syahbandar, Melaka, 75200, MalaysiaView Hotel Details
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1 night
Swan Garden Resort Hotel Guest Reviews
4.1/5
Very Good
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(65)
Positive reviews(60)
Reviews with photos/video(22)
Awesome stay(17)
Clean and tidy(12)
Loved the view(9)
Large rooms(8)
Great swimming pool(7)
Negative reviews(5)
Elaine1983
Family Quadruple Room
Stayed in Jun 2024
Family
5 review
3.2/5
Posted on Jun 17, 2024
Room was very big as we booked the 2 rooms with queen size bed. Everything provides is very basic as you can see from the picture. Flooring is without carpets like hotel. Provide the basic stuff like 2 sets of toothbrush, 2 cups, one soap and 1 small bottle of shampoo and body shower.
Guest User
Family Quadruple Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is clean and spacious. The internet could be improved. The location is good.
Neena
Superior Twin Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The best hotel in town. The room is so spacious and the bed is comfortable. The hotel staff is also very friendly & helpful to us. I booked two connecting rooms & we were satisfied. This hotel is new so we hope the hotel remains good, clean & good service in the future.
Sourcelink
Family Quadruple Room
Stayed in Jun 2024
Family
2 review
3.5/5
Posted on Jun 18, 2024
The sound proof was poor. Night time transport on the road is so noisy until unable to get a good sleep.
Anonymous User
Family Quadruple Room
Stayed in Aug 2023
Family
2 review
4.0/5
Very Good
Posted on Oct 3, 2023
Very spacious family room with 2 units of queen bed. View from balcony is very beautiful. The bathroom also big & spacious with basic amenities. The pool also nice which is located at 7th floor. Will come and stay again.
Panagiotis Salonica
Superior Suite
Stayed in Feb 2024
Couples
15 review
4.5/5
Great
Posted on Feb 19, 2024
Is an excellent choice for your staying in Melaka city . However the only thing that wasn’t good was the availability of towels in the room. Only one body towel was available as there was no towels for the face and feet … As I’ve stayed only one night this time wasn’t a big issue but I might request that if I would’ve stayed longer. Excellent food , smiley staff , nice view , amazing pool and very very clean!
SHAU KING
Superior Queen Room
Stayed in Feb 2024
Family
5 review
4.5/5
Great
Posted on Mar 1, 2024
The breakfast cafe space is good enough, but the food variety is limited. The room layout separates the bedroom and living room. There is a parking lot upstairs, but you must drive carefully as the passage is narrow. Overall, it is Good and has a Japanese restaurant and Local cafe at a nearby hotel within walking distance.
zan28
Family Quadruple Room
Stayed in Dec 2023
Family
2 review
4.0/5
Very Good
Posted on Dec 27, 2023
Last minute booking to find family room for my family of 7.
Room was spacious and can fit one more single bed. Big bathroom with shower. Recomended for family trip. Price is reasonable. Thanks
nfd
Family Quadruple Room
Stayed in Dec 2023
Family
9 review
3.7/5
Posted on Dec 22, 2023
2nd time stay sini.. Bilik luas.. Baik dan elok.. Cuma perlu tmbh cermin sbb cermin cuma ada di toilet, agk ssh nk bersiap 😅 bilik utk 4 adult tp towel cuma 2 so kena request.. Lain2 ok.. Parking byk.. Kedai pun byk di kaw sekitar.. Nxt time blh repeat lg.. Tq
LGKMY
Superior Queen Room
Stayed in Jun 2023
Solo travelers
104 review
1.5/5
Posted on Jun 20, 2023
I think this hotel has a management issue. Dirty toilet. Toilet not properly cleaned, hair everywhere in the room. Not so friendly front desk. They will definitely ignore u, so forget about requesting extra towels etc. Only one access card given. Balcony is locked. Don’t impress if you see this hotel from outside. Terrible service
Theodoraa
Family Quadruple Room
Stayed in Dec 2023
Travel with friends
37 review
3.7/5
Posted on Dec 19, 2023
Booked a family quadruple room for 4 adults as it stated. But room only got 2 towels 2 toothbrush 2 water bottles provided.
Found a mini croakroach in room.
Shower tap is spoilt. Whole handle drop out.
Guest User
Family Quadruple Room
Stayed in Jun 2023
Family
3 review
4.7/5
Amazing
Posted on Jun 19, 2023
I had a wonderful stay at the hotel. The room was clean and comfortable. The breakfast was delicious.
GeeJie
Superior Queen Room
Stayed in Aug 2023
Family
6 review
3.7/5
Posted on Aug 27, 2023
2nd time here.. so far so food
Low Kin Wai
Family Quadruple Room
Stayed in Oct 2023
Family
24 review
3.5/5
Posted on Oct 24, 2023
1. I have killed a cockroach in the room.
2. Motorbikes & cars racing in the middle of Saturday night.
3. Floor of the room need more details such as vacuum before mop.
Apart from the above needed improvement, the hotel still my first choice for my next visit to Melaka.
Guest User
Superior Queen Room
Stayed in Oct 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 28, 2023
Almost everything okay, because the size of the room is quite spacious and the view is beautiful, you can see the beach. what I like the most is because the iron is provided close to the room so there is no need to leave the room to iron clothes.a strategic place because there are many viral shops nearby.