To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities3.7
Service4.2
Cleanliness4.2
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All reviews(114)
Positive reviews(109)
Reviews with photos/video(33)
Friendly owner(45)
Clean and tidy(39)
Delicious breakfast(18)
Close to scenic area(10)
Parking difficult(7)
Convenient for shopping(6)
Quiet & comfortable(5)
Good sound insulation(4)
Negative reviews(5)
shuzhen
Standard Queen Room
Stayed in Ogo 2024
Family
2 review
4.7/5
Amazing
Posted on 29 Ogo 2024
Great service. Plus point: all the service crew speaks english fluently! Location is great, less than a minute walk to the jonker street area, very convenience and also was given complimentary breakfast for 3D2N stay. Amenities is ok, not very sound proof walls, can hear alot of piping sounds during sleep, otherwise all is great.
Guest User
Superior Queen Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on 9 Jul 2024
The hotel is very clean and really near to the jonker walk , problem is i am staying at 3rd floor and got another partition upstairs, it is very noisy. I guess if you are staying st first floor or 2nd will be better
Response from Property: Dear Valued Guest, Thank you for choosing Timez Hotel Melaka and for sharing your insights with us. We would like to apologize for the inconvenience caused during your stay with us. Kindly allow us to look into areas of improvement through your feedback. We look forward to welcoming you back again soon. Best regards, Sara L. Management
PabloH
Standard Queen Room
Stayed in Apr 2024
Solo travelers
37 review
4.7/5
Amazing
Posted on 8 Apr 2024
The reception team were exceptionally friendly!
The hotel Is nice. It was very clean and the room was good. There are a few things that could be renovated, like the plug socket and shower head, but I would stay again.
There was apparently an issue with the aircon which they informed me about when I checked in, but this was never an issue.
The location is exceptional. It is a 30 second walk to Jonker street and there are restaurants, bars, coffee shops and cultural attractions in every direction you walk from the hotel.
Great find, would recommend.
Response from Property: Dear Valued Guest, Thank you for choosing Timez Modern Heritage Hotel Melaka and for sharing your insights with us. We're so glad that you enjoyed and had a comfortable stay. Your compliments on our services are very much appreciated. Kindly allow us to look into areas of improvement through your feedback. We look forward to welcoming you back again on your next visit to Melaka! Best regards, Sara L. Management
VNilpetploy
Standard Queen Room
Stayed in Jul 2024
Couples
3 review
3.7/5
Posted on 14 Jul 2024
Great hotel location. Very convenience for tourist to walk around the heritage area and night market. Also received good service from hotel staffs.
Response from Property: Dear Valued Guest, Thank you for choosing Timez Hotel Melaka and for sharing your insights with us. We're so glad that you enjoyed and had a comfortable stay with us. We look forward to welcoming you back again soon. Best regards, Sara L. Management
Frankie Choy
Superior Queen Room
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on 14 Jul 2024
1. Location is right in the heart of Jonker walk and within walking distance to all major tourist attractions & restaurants
2. Friendly staff & service quality is good
3. Very basic facilities with handicapped person in mind
4. We had complimentary local breakfast and it was good but there are lots of good restaurant within 1.5km radius of hotel
5. Downside for us was there is no car park facility & had to park quite a distance away(12mins walk) at a public parking lot or on street parking
My wife & I only stayed for 1 night. We arrived Jonker Walk in the morning and parked our car and then scout around before checking in at 3pm.
Hotel rates is a little expensive for basic facilities but it is very central to all attractions & food and we did not even have to drive anymore after parking our car.
Response from Property: Dear Valued Guest, Thank you for choosing Timez Hotel Melaka and for sharing your insights with us. We're glad that you had a comfortable stay with us. Kindly take note that we are a heritage hotel and therefore we do not provide parking due to space and location constraints. However, we do have a drop-off & pick-up point in front of the hotel and several public car parks within walking distance from us. We hope to have the opportunity to welcome you back again soon. Best regards, Sara L. Management
Chun Giap Lim
Standard Queen Room
Stayed in Jun 2024
Couples
9 review
4.0/5
Very Good
Posted on 17 Jun 2024
The hotel location is brilliant, easy access to Jonker street and a lot of attraction spots, breakfast was provided despite not included in the package. Besides that, there is mini lift in the hotel although it was only multiple stories with limited total space, this is a bonus for those who travel with eldery.
However the hotel room is relatively small, the bathroom is very narrow. After all, it is average hotel with pros and cons.
Another plus point is the massage opposite the hotel is fantastic!
Response from Property: Dear Valued Guest, Thank you for choosing Timez Hotel Melaka and for sharing your insights with us. We're glad that you had a comfortable stay. We look forward to welcoming you back again soon. Best regards, Sara L. Management
Guest User
Superior Queen Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on 11 Nov 2023
A very well planned and managed Boutique Hotel. Thumbs up. The only down side is the parking that is a distance of about 100m away in an opened air area. You are charged per entry rate of RM6 and overnight parking of RM12. Fortunately, our car is still intact upon collection the night after.
Response from Property: Dear Valued Guest,Thank you for choosing Timez Modern Heritage Hotel Melaka and for sharing your insights with us. We're so glad that you enjoyed and had a comfortable stay. Kindly take note that we are a heritage hotel and therefore we do not provide parking due to space and location constraints. However, we do have a drop-off and pick-up point in front of the hotel and several public car parks within walking distance from us. We look forward to welcoming you back again soon.Best regards,Sara L.Management
JHT.1215
Standard Queen Room
Stayed in Mei 2024
Couples
2 review
5.0/5
Outstanding
Posted on 5 Mei 2024
Excellent Service and Location. The room is very comfortable and clean. Very easy to access jonker walk street and night market.
Response from Property: Dear Valued Guest, Thank you for choosing Timez Modern Heritage Hotel Melaka and for sharing your insights with us. We're so glad that you enjoyed and had a comfortable stay. We look forward to welcoming you back again on your next visit to Melaka! Best regards, Sara L. Management
VAN HUNG
Standard Queen Room
Stayed in Jul 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on 26 Jul 2024
Great location, very friendly and helpful staff and Comfortable bedding.
Response from Property: Dear Valued Guest,Thank you for choosing Timez Hotel Melaka and for sharing this review. We're so glad that you enjoyed and had a comfortable stay. We look forward to welcoming you back again soon.Best regards,Sara L.Management
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Couples
27 review
2.0/5
Posted on 13 Mei 2024
The hotel room floor was dirty and oily when we checked in, not to mention the smelly towel provided to guests.
Overnight Parking was charged at a very high rate for private parking. You may just skip the small portion Hotel Breakfast provided, there's much more better choices in Melaka.
Despite the location of the hotel, it's totally worth no penny for this hotel.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disappointments you encountered during your visit. We regret that the cleanliness of your room did not meet our usual high standards and that the towel provided did not meet your expectations. Please rest assured that we have addressed this with our housekeeping team to ensure such oversights are not repeated.We appreciate your input and will certainly take it into account as we continue to improve our offerings. Your satisfaction is very important to us, and we appreciate your feedback. We hope to have the opportunity to welcome you on your future visit to Melaka.Best regards,Sara L. Management
Guest User
Standard Queen Room
Stayed in Mac 2024
Couples
4 review
4.7/5
Amazing
Posted on 10 Mac 2024
The front desk receptionist was friendly and efficient.
The room was nicely decorated and furnished, and I particularly enjoyed the exposed brick - it gave the room a historic feel.
The free breakfast provided was decent although I'm not sure why this wasn't advertised clearly.
The room was on the small side but taking into consideration how near the hotel is to Jonker Street, it's was more than reasonable. Even though the hotel is barely a 30-second walk to Jonker Street, there was no noise to be worried about.
The shower randomly stopped working as I was taking a shower around midnight, but the water supply came back on about 10mins later. Not too sure what that was about but I wasn't too bothered about it.
Overall, I had a great experience staying at Timez Melaka Hotel and I'd consider staying here again if I return to Melaka.
Response from Property: Dear Valued Guest, Thank you for choosing Timez Modern Heritage Hotel Melaka and for sharing your insights with us. We're so glad that you enjoyed and had a comfortable. Your compliments on our staff and services are very much appreciated. We apologize for the water supply disruption that you experienced during your stay. We will have our maintenance team to rectify this issue to prevent any recurrence in the future. We look forward to welcoming you back again soon. Best regards, Sara L. Management
V Suresh
Premier King Room
Stayed in Mac 2024
Travel with friends
24 review
4.2/5
Very Good
Posted on 9 Mac 2024
I thoroughly enjoyed my stay in this clean, spacious and pleasantly decorated room. The hotel is excellently located in a quieter street just metres from the main action along Jonker street. And they threw in free breakfast too during our stay. The staff were all very friendly. The hotel is also safe and secure.
Response from Property: Dear Valued Guest, Thank you for choosing Timez Modern Heritage Hotel Melaka and for sharing your insights with us. We're so glad that you enjoyed and had a comfortable. Your compliments on our staff and services are very much appreciated. We look forward to welcoming you back again soon. Best regards, Sara L. Management
Guest User
Standard Queen Room
Stayed in Feb 2024
Couples
2 review
3.7/5
Posted on 23 Feb 2024
Location was very central to Jonker and convenient to access. Parking in the open area required a bit of a walk. Photos of the room should be updated with the latest photos as the photos doesn't look exactly like how it is currently. It's a little more run down than expected.
Response from Property: Dear Valued Guest,Thank you for choosing Timez Modern Heritage Hotel Melaka and for sharing your insights with us. We're delighted to hear that you found our hotel's location to be strategically placed near Jonker Street, making it convenient for exploring the area. Kindly allow us to look into areas of improvement through your feedback. We hope to have the opportunity to welcome you back in the future.Best regards,Sara L.Management
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on 3 Jul 2024
Good experience with nearby market for food and attractions
Response from Property: Dear Valued Guest, Thank you for choosing Timez Hotel Melaka and for sharing your insights with us. We're glad that you had a comfortable stay. We look forward to welcoming you back again soon. Best regards, Sara L. Management
Sherwyn Chan
Deluxe Twin Room
Stayed in Jul 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on 30 Jul 2023
The hotel is new and modern in design with 1 minute of walk to Jonker Street. It has a tiny lift that can fit 2 person at one go, you need not worry of carrying your luggage to upstairs.
The room has an Arissto Cafe Machine, an electric kettle, an iron with iron board, hair dryer, mini fridge, TV and Aircond. Most impressive thing is, the bathroom has a big rain shower! I really love this rain shower and the shower, the water is strong and I really enjoyed taking a fast shower. There are many power plugs, even one of it came with USB point, which I never came across for a small hotel like this.
Although everything seems to be perfect, but a heavy downpour almost wet my luggage as the water was running in through the windows and water was scattered around the flooring near to the windows. We also find the mattresses are too soft , we have to woke up early due to backaches.
Nevertheless, the hotel also offered complimentary breakfast to room guests, even though it was not included in our booking; we didn’t take it as we wanted to explore more local food in Jonker street.
Overall, I do recommend this hotel to my family and friends (especially ladies) to stay, and hope the rates is not going up too high.
Response from Property: Dear sir/madam, Thank you for choosing Timez Modern Heritage Hotel Melaka and for sharing your insights with us. We're so glad that you had a comfortable stay with us. We would like to apologize for the leak at the windows caused by the heavy downpour. Kindly allow us to look into areas of improvement through your feedback. We look forward to welcoming you back again soon. Best regards, Sara L. Management