Hotels near Malacca River, Melaka

This hotel is very well for short trip, 1. staff is friendly, lobby also provided free biscuit 2. business owner is really think out of the box, they given a freebies since i check in 3. facilities is attractive than others, VR game room, but not for little kid, youngster can come here and experience the future. 4. the room provided the tooth brush is good enough 5. inside the room, bed design, tea table, tv set, bathroom & kid friendly design bed 6. maybe the hotel is still new, restaurant not available yet 7. lastly, even i check out the hotel, i still received a freebies. Very well thinking from first until last, thats all, thank you (my english not well, sorry for my simple review, i will come again, thank you & good bye.)

The hotel was much bigger than we had anticipated. It is a really beautiful place, hidden away in the nice city of Melaka. The lobby is beautifully designed, but freezing and the whole hotel seemed drenched in some kind of perfume, which made me a bit dizzy. Our room had the weirdest smell- but I think it was intentional...as though they had made it smell like that on purpose...like mouldy hay. The room was really pretty and the little patio is a nice touch. We informed the desk that we's be checking out at 12:50. but still, the same concierge called us at 12:00, waiting impatiently for us to check out. We were also hardly ever greeted upon entering the hotel. Weird. Once everything is done, I'm sure it will be a nice place. I wish the plants were real. They are all plastic and it shows, unfortunately. The location is perfect, just around the corner from China Town and Junkers Walk. I think it's a decent place to stay for a night or two.

This is our third visit to this hotel, as usual we go to Dr. LIM ENT doctor (ENT) @Mahkota Medical Center, the first time it came it was called Renaissance Melaka (5 stars) the second time it changed to Ramada Melaka (5 stars) and this is the third time we stayed here for 6 days 5 nights now it is Dusit Princess Melaka ( 4 stars), not too many changes even though the lobby was renovated, all the rooms are still the same as before, big TV but not yet Smart TV, swimming pool on the 9th floor which looks like there have been changes, for room cleanliness, housekeeping is called ”Shanto”usually very friendly and works very well, all guest requests are served very well, good job Shanto👍👍👍👍👍, the weakness of this hotel is the service at breakfast for the breakfast menu, nothing special, it seems mediocre, 5 days breakfast is just that, I remember at the hotel This waitress and manager's service is extraordinary towards guests. I remember ”Teh Tarik Melaka” was their mainstay to attract guests, service with a smile, which we don't get at this hotel now, for The service of the waitress and staff at the restaurant is very unfriendly and seems indifferent and needs to be improved. Service is very poor and needs to be improved in attitude which is sometimes a bit impolite in serving guests. I noted that only 1 Malay brother always provided friendly service at Tomyam soup and 1 woman wore a headscarf. the one in front wrote down the list of guests who smiled at us, for the receptionist ”Amen” fast service only waited 30 minutes even though we weren't given a free room upgrade for our special Honeymoon but were given early check in hours 12.00 and slice cake is not bad😊🙏

The shore residence room is a bit older Beside the bed it looks like a water leak and becomes mold. The blanket and pillow got a bit yellow in color and like something cannot wash. The facility is nice and suitable for kids playing. Overall it's ok suitable for families and you just need to improve the cleaning service.

Location strategic, in the middle of Mallaca city. The main point i’ve booked this Hotel because of location. Nearby with all tourist attraction 👍🏻, just next to MMC (Mahkota Medical centre), Mall,KBox, and eatries shop. All basic amenities provided 👍🏻 including iron+board and hair dryer👍🏻. All function well. Only my opinion, may be the floor mat need some refurbish, change to vinyl may be. The sink also need mantainance, the water take slow so long to drain and next time management please provided extra dustbin 🫠.. ohh, one more thing. Car parking provided for guest yea but we have to do payment Rm5/day and level sharing with other guest too 🙂 . overall, all just ok.

I stayed on the 15th floor facing the river and Kampong Morten. The location is perfect as there are lots of food stalls and restaurants in the area. My room was cleaned every day and water was also replenished. The light bulbs went out on day at two locations and they were replaced within minutes of my call. The hair dryer I thought went out but it was on cooling mode so it shut off but housekeeping brought a new one immediately. The only thing I would like is plugins for a hair dryer and curling iron in the bathroom. There isn't any and the location that has a plugin does not have a mirror. This is quite an inconvenience. Many people said in their review that the hot water doesn't work. It does if it is turned to the correct direction and left running a bit to warm up. The beds need an upgrade as it has become hard and lost its comfy softness. The headboard has stains and needs to be cleaned or replaced. The gym has a great aesthetic but the pool is a little too cold for me. Overall, I had a great stay. After 10 days, it felt like home. I will definitely stay again.

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

Hotel is clean and suitable for families. The bed was great. Room service was quick. TV had sufficient channels and quality and size of screen is good. Plenty of water provided in room. The view of the junior suite was good but would have been better on a higher floor. Bathroom was huge and guests could request for chair within for elderly. Has sauna and steam room in the hotel but no spa. Seems a short distance from Jonker but will the long and unpredictable grab and room situation in melaka, the location of hotel becomes a inconvenience. However, air-conditioning is unable to be controlled and was too cold at night. Breakfast needs a queue, and food is not fantastic and has no signature dishes that you can remember after. Hotel does not respond much to request such as high floor or that there is a third guest in the room despite paying for an extra person. This is evident when the bathroom amenities, bathrobe and slippers provided were still in pairs. Though Hotel did top up more after the first day. When they do top up, they are not stingy.

We booked this hotel as per recommended by other guests reviews. However, the first thing we feel upon arriving at 3pm is that the lobby is very warm, there is not even a think cold air blowing from the ceiling air-con. Anyway, we booked 2 rooms a week ago and we were told that the rooms are not ready, yet. The check-in time for this hotel is 3pm, but we have waited 30 minutes only to get our first room and another 30 minutes to get second room. The first room was super dark as there were only 1 light working, so we ended up calling the maintenance to fix all other lights in the room. The second room was not clean, hair were everywhere and there's even a pair of leggings hanging in the wardrobe. Both rooms showers were not properly clean, hence the water is not able to run, as it's clogged due to massive hair balls stucked in the hole. That's not all. As our rooms doesn't comes with breakfast, we bought 2 breakfast for the first room for next day. There was no meal vouchers given to us except the receipt as the receptionist told us to show just the room key to the cafe staff. But, the cafe staff refused to let us in even after we showed the room key to him. He told us that we need to present meal voucher to him, which was not told to us by the receptionist. We told him to checked in the system as we have paid for it and he refused to do so. He shoved us away immediately without checking further. After all the hassle, we went to the receptionist at lobby and seek for refund. And we were told that it takes 15 working days for the refund (which is MYR30 only). We paid by cash for the breakfast when we check in, but we cannot get our cash back instantly for refusing us go enter the cafe. We don't think that we deserved such treatment by the hotel staff, just because the room rate are affordable, doesn't means the hospitality standards can be regards as third world class. What else can we ask for? If it's not due to TripAdvisor system, I don't even want to give even 1 rating.