Aria Gajayana

I love the staffs, friendly and helpfull . They even prepared our early breakfast because we had to leave at 00.30 for Bromo tour , very nice service, perfect location

As usal, the location is perfect, just right beside a shopping mall. The air con is also very cool. One thing maybe need to be improved is the wifi connection. It’s slow and oftenly not conneced, then connected again.

The hotel location was superb! There were some spaces for improvements such as breakfast menu options and variations. The taste was decent but relatively not enough for 4 stars rated hotel.

Nice and cheap, clean and big room, good to stay before heading to mount bromo

A clean hotel within city centre. Very strategic location, adjacent to shopping mall. Unfortunately there’s no direct connection to the mall. The staff is friendly

Should be better off being marketed as a 3 Star hotel instead of 4. Checking-in was a breeze, but they do not bother helping with moving luggages. The doorman would just look at you. The room was big. The corridor isn’t carpeted, so you can hear doors slamming and people talking outside your room rather clearly. They do have comfortable bed and pillows though. There was no safety deposit box in my room. Called housekeeping, and a chap brought in the metal box... while hugging it. The box was light. He just placed it on a shelf, and walked away. I mean, what's the use of having a light, moveable safe? It's okay. 3 stars hotel experience. Was told that the hotel doesn’t provide iron and ironing board and guests can use their ironing service for a fee of course instead. Reminds me of some budget hotel stay instead of any other normal 4 stars hotels. The cleanliness was abysmal, honestly showering in public would be a better choice. I could not walk around inside there barefooted. The shower floor was slimy, with mould growing on the walls. It was unacceptable for being rated as a 4 star hotel. Service was good though. Everyone seems eager to please. Breakfast was good. Location is excellent as it's connected to a mall. Amenities wise just needs more sprucing up. Alright stay but for the price, there are other alternatives that can provide better.