DanieeH
December 25, 2024
Should be better off being marketed as a 3 Star hotel instead of 4.
Checking-in was a breeze, but they do not bother helping with moving luggages. The doorman would just look at you.
The room was big. The corridor isn’t carpeted, so you can hear doors slamming and people talking outside your room rather clearly. They do have comfortable bed and pillows though.
There was no safety deposit box in my room. Called housekeeping, and a chap brought in the metal box... while hugging it. The box was light. He just placed it on a shelf, and walked away. I mean, what's the use of having a light, moveable safe? It's okay. 3 stars hotel experience.
Was told that the hotel doesn’t provide iron and ironing board and guests can use their ironing service for a fee of course instead. Reminds me of some budget hotel stay instead of any other normal 4 stars hotels.
The cleanliness was abysmal, honestly showering in public would be a better choice. I could not walk around inside there barefooted. The shower floor was slimy, with mould growing on the walls. It was unacceptable for being rated as a 4 star hotel.
Service was good though. Everyone seems eager to please. Breakfast was good. Location is excellent as it's connected to a mall.
Amenities wise just needs more sprucing up. Alright stay but for the price, there are other alternatives that can provide better.