Hotels near Simpang Balapan, Malang City

I booked 1night stay with breakfast but the next day morning when we go to the restaurant it was closed! I ask the front office if the breakfast was closed then he said it’s open. The he call the Chef. Then we ask where is the breakfast. The Chef give us option nasi goreng or mike goreng. I was expecting buffet breakfast. Not just nasi goreng. Then we ask why. The Chef said they prepare buffet if the guest more than 10. No wonder why nobody stay in this hotel. The service is bad. I ask for coffee and it arrive without milk. Hotel without milk? But I saw the security get his coffee and it’s with milk. What kind of service is this. They cannot provide milk to their guest. My friend ask for iced tea. The Chef said no ice in the hotel. Hotel without ice???? Meaning this hotel no freezer? The container for sugar is very dirty. We complain to the receptionist but he never comeback to us if they can give milk. Then we saw another staff she said she is the admin. We ask for duty manager but she said no duty manager also. What kind of hotel is this no duty manager? No wonder this hotel like this. Nobody managing the staff. After 45mins the milk served to us after I finished my coffee. And the milk looks like they spit on it. Will definitely not stay in this hotel anymore in the future and definitely will not recommend this hotel. We stay in 4different hotel with this trip from jogja. We stay in cheap hostel to expensive hotel. But this hotel has the worst service.

Spent only 2 hours as I had trip up the mountain that very night. Aircon was not working well. Toilet needs renovation.

In front of the hotel there is a food stall so you don't have to worry about being hungry when it rains.

the location to enter the housing complex is strategic, there are towels & toiletries. The sheets and blankets smell good but the cleanliness of the sheets & bathroom needs to be improved

This hotel can't be considered a 4-star one, perhaps more like a 3-star. The rooms are small, with the worst part being the leak in the bathroom, causing water splashes during showers and creating puddles everywhere. It's uncomfortable, and they only provide one wet mat. Despite requesting a non-smoking room, I was given a general room (as per the receptionist), and there's still a lingering smell of cigarette smoke. The promised ozone generator was never provided, even upon check-out. The breakfast area is extremely cramped, making it uncomfortable. This experience is significantly different from Alana in Bali and Jogja.

Luckily we were only here for one night. The first impression of the hotel was good. The reception area was clean and airy and the breakfast area looked lovely, especially as part of it is out in the open ( I later found out that this is where the smokers sit, so had to have breakfast inside). Our room was right next to the train station, and while the trains did not disturb us the announcements did. Our room also overlooked the pool and main road. The bedding in our room was grubby and so were the towels, my towel looked as though someone had used it to wipe their dirty feet on. We had no hanging space or cupboard, just 2 coat hangers to put our clothes on.

Location is close to city center and abundant food hawkers, room is quite clean and secure, I stayed 3 days due to work and it was very comfortable here. Want to jog in the morning at the nearby rampal, near the city malang station, near the temple, near Kayoetangan area. Next will stay here again.

Special, recommended for those stopping in Malang Raya, Sawojajar location

This hotel close to the town, the view around the hotel is very beautiful, when we open the window we can see the hill near this hotel. The room is so comfortable with the facilitie like flat screen tv, storage cabinet, and etc.