The Kunzam Hotel(Govt. Hotel)

We 2 senior citizens stayed in Kunzam Hotel, a State Government property, from 21 to 26th June 2024. Overall experience is good though there are scope for improvement. Hotel is located where mall ends near the Atal Behari Vajpayee statue. Just below the hotel is mall. Extremely advantageous for old, kids & ladies. Reception ambience is reasonably good. Mr Prakash, Mr Vikrant & other staffs are handling different types of tourists with smiling face & tremendous patience. It has ground & 2 floors, neat & clean. Different size rooms having different rates are there. Rooms are with buffet breakfast & dinner. Rooms have attached bath with geyser & exhaust fans, sofa ,medium size cupboard, chair, table, TV, electric kettle without tea/coffee pouches. No hair dryer is provided. Intercom is there. Road side rooms have mall view. House keeping is very good. Everyday room cleaning is done with change of bedsheets towels & toiletries. Some leakage in toilets should be checked before alloted. Dinning hall is bit small & food items are also limited. Hotel has no lift making little hardships for the seniors. Wifi is not strong. Parking area is about 500 meter away & pickup drop point is about 25 meter from the hotel. Hotel has appointed young ***, Mr Lokit to help for luggage shifting & managing the parking gate. Drivers are provided accommodation upto a certain capacity. Generator is there. The hotel is suffering from acute staff shortage. Staffs ate giving 12 hours duty without extra remuneration so far my knowledge is concerned. Even then staffs are trying to give room service , without lift , without much delay. Himachal government tourism department should look after to improve the service by posting some more staff & can earn revenue from this lucrative tourism industry. Thanks to all the staffs of Kunzam hotel, Manali of hptdc.

Good hotel in Mall Road Manali. Reasonable rent, very good location, good service. Food is good and cheap. Even though a govt hotel it is a recommended place to stay in Manali. Vehicle Traffic is not permitted in Mall road, but this hotel is in the starting point of Mall Road so cars/autos can go about 25 meters near the hotel. Good service, my wife forgot to take a magnifying mirror from the hotel room, they couriered it to my home address.

Had visited in May, 2022 with family (including a kid) ..was a very nice experience..its location is fantastic, just on the Mall and very near to the bus station. In addition, the HPTDC office is right next door, from where we were able to book many local tours. The cleanliness of the hotel, the staff behaviour and the restaurant was also very nice. Definitely recommend for anyone visiting with family and kids.

Absolutely love this HPTDC hotel in Manali, perfectly located at the mall road , Staff at the reception was know their job and very helpful to their guest, check in process was very smooth and room was nice big and clean. The only sad part was food, not at all worth the money, dinner and breakfast both were very basic, test less and cold. rest everything was very good.

The best property for family travel in manali, first hotel in the mall road best location, good food, good service and polite staff. Well maintained property will ample amenities as required. Stayed for one day on 1st of January 2022. Highly recommended

Located right at the mall road (next to the chowk where the statue of Atal ji is), this gotel offers all that a traveller needs. We booked their Super Luxury room (317) and found the room to be adequately spaced, had awesome views of the mall road and had basic amenities like room heater, provision of warm drinking water ( served in room on-demand, room didn't have the electeic kettle though), a queen bed with 2 sitting chair, a small closet and decently sized but clean bathroom. The room service was somewhat quick and food was tasty yet reasonably priced. I personally like HPTDC properties and this was no exception. Will recommend.