Hotels near Charlotte Tilbury, Manhasset

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

i’m very satisfied with this hotel i took my vendors for Dinner what a wonderful experience, food was amazing!! very polite staff, very relaxing atmosphere , highly recommend try this hotel!!very good location in heart of Roslyn !!must try

Stayed at home wood suites and the room was very dirty when we arrived. Repairs are being done in the pool area however we received an email two weeks before our stay. I replied to the email and copied the general manager however not suki nor the general manager had the decency to reply to me. Room is dilapidated and dirty when we arrived. The dishes were not washed and the floors were dirty.ceiling has serious cracks from water damage and the furniture is very dirty. The noise from the street is unreal. The maids come into the room without knocking on the door even if you have a do not disturb sign on the door. Internet is practically non existent. For the price please forgo elsewhere this hotel administration has changed since the last time I was there really too bad.

I stay here regularly for Business and I love how friendly and welcoming is. Particularly Steve and Raul. The rooms are clean and comfortable and have everything you need, including a fridge and microwave which is so handy when being away from home. The breakfast is OK, lots of choice and all very clean and covid safe but nothing fancy. There is a gym and a pool I believe but not used those facilities. Unfortunately there is no bar or restaurant for lunch or dinner, however plenty of options nearby including a wholefoods next door, target, trader Joe's and Walmart, as well as a Wendy's and shake shack. Hotel are also happy to call for take out on your behalf and there are loads of nearby options. Location is great and only a 10 min walk from Carle place train station which is a 45 min ride to Penn Station in Manhattan. I always look forward to staying in this hotel and it feels like a home from home for me.

Stayed for short stay was clean and comfortable! Rooms were spacious and clean as well beds were comfortable! Seemed to be following all of the new covid rules and regulations!

I don’t recommend my room shower was not working, very cold and refrigerator and microwave on the floor

The location of the hotel is in China town where Chinese restaurants, stores and grocery stores around it. Most of the customers were Chinese. It is close to the subway station, takes about 7 minutes to get there, but takes at least 30 minutes to get to Manhattan by train. We spent a lot of time on commute. If you want to visit Manhattan, I recommend staying in Manhattan. The highlight of the staying was breakfast which was perfect. However, I can’t believe that the hotel does not provide water, and we had to pay for water.

Very clear, excellent breakfast, great location to wedding venue

Our stay at this hotel was the most pleasant of all the hotels we stayed at in NY (we stayed at 3 different ones). The hotel was very, very clean and we enjoyed our stay of two days. We were on the first floor (which when we got there we had asked to move from the third floor they had originally booked us in and they changed the room without any hesitation to accommodate our request) which we were able to drive around the side of the hotel and enter right from the parking lot...loved this! The outdoor pool was wonderful... lounge chairs around it for relaxing after a swim. There was tables just outside the pool area with canopies to get relief from the hot sun and to have a drink...very nice spot. There was a restaurant/ bar right in the hotel which seemed busy all the time it was open. We really enjoyed the pizza from this spot! One thing I absolutely loved about this hotel was the shower! The best shower I had in a long time...lots of water pressure and no shortage of hot water. The shampoo, conditioner and body wash supplied was Dove and large pump bottles not the tiny little bottles usually found in other hotels. Dove pump to wash your hands at the sink and Dove pump Body Lotion. The staff were very friendly and accommodating... just a great vibe there. In the front of the building there is a small waterfall on rocks surrounded by bushes and a bench across from it to sit.. was very pretty in the evening. I would not hesitate to stay at this hotel again if visiting this area!