Hotels near Hermes, Manhasset

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

i’m very satisfied with this hotel i took my vendors for Dinner what a wonderful experience, food was amazing!! very polite staff, very relaxing atmosphere , highly recommend try this hotel!!very good location in heart of Roslyn !!must try

The hotel service is warm, our language is not available, but through gestures and other exchanges, the stay is very smooth. The egg roll for breakfast tastes good. The room decoration is simple but very clean.

Date went wrong delayed check in made us late to everything 🥺- get to the hotel and realize there’s a deposit “security fee “ is way more then the room rate per night & way more then I ever paid at a hotel! It wasn’t listed on trip.Therefore me and my partner weren’t aware of a 250$ on top of 150$! No hot continental breakfast as mentioned here/ just breakfast bags with a hot sandwich which is tacky!

Stayed at home wood suites and the room was very dirty when we arrived. Repairs are being done in the pool area however we received an email two weeks before our stay. I replied to the email and copied the general manager however not suki nor the general manager had the decency to reply to me. Room is dilapidated and dirty when we arrived. The dishes were not washed and the floors were dirty.ceiling has serious cracks from water damage and the furniture is very dirty. The noise from the street is unreal. The maids come into the room without knocking on the door even if you have a do not disturb sign on the door. Internet is practically non existent. For the price please forgo elsewhere this hotel administration has changed since the last time I was there really too bad.

I like a hotel very much. Although it can’t be compared with Marriott in China, the hotel is relatively new and the sanitation is good. The breakfast is the richest I’ve had during this trip, haha, especially their blueberry jam and apricot jam. Delicious😋, there is iced fruit water every day, of course the most important thing is that the room has a small kitchen with complete tableware for simple cooking🍳

GOOD HOTEL WITH LOW BUDGET, VERY CONVENIENT LOCATION, ALL FOOD STORES JUST OPPOSITE OF THE HOTEL. EASILY ACCESSIBLE TO ALL PUBLIC TRANSPORT

Very clear, excellent breakfast, great location to wedding venue

Was very satisfied with the customer service and cleanliness. My family also, accompanied us and we were all granted our wish to stay on the same floor. The pancakes could use some work, very hard, over all the breakfast was good. I would be returning in the Spring, just for shopping.