Red Planet Manila Binondo Reviews

Response from Property: Hi Valued Guest.We are ecstatic that you enjoyed your stay with us. Especially the strategic location that you have mentioned, Red Planet Manila Binondo is a perfect haven for all those people who are on the lookout for a nice staycation and gastronomic adventures since there are a lot of restaurants to choose from.Thank you and looking forward to seeing you again in Binondo.Sincerely,Ryan CodilanDuty Manager

Response from Property: Hi Valued Guest.Thank you for sending us your feedback. First of all, I would like to apologize if our policy isn't favorable with your request because the booking is guaranteed. Red Planet will always make a way to provide a memorable experience to our guest and we hope you inform us the problems that you encountered on your first night so we could take actions on it.I feel truly sorry for what transpired during your stay. We are hoping that you can give us another chance so we can turn this around. Kindly message me if I could be an assistance if you are planning to check in with us again.Respectfully yours,Ryan CodilanDuty Manager

Response from Property: Hi Baltesers, Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our spacious rooms and found our location convenient, especially with Chinatown and 7-Eleven nearby. It's great that you appreciated the ample parking as well.We strive to offer both comfort and value, and we're glad that you had such a pleasant stay. We hope to welcome you back soon!Sincerely yours, Maria Linda B. AsumoHotel Manager

Response from Property: Hi Valued Guest.We are extremely glad that you had a wonderful stay with us. Our clean, modern, minimalist aesthetic, strategic location and comfortable beds are really known as our best-selling points. We highly appreciate your feedback, and we hope to see you again soon. Have a nice day. Best regards, Ryan Codilan Duty Manager

Response from Property: Hi Eman.Greetings from Red Planet Manila Binondo.I am deeply ecstatic with your feedback. Our main goal is to provide an affordable luxury and tranquil atmosphere for the guest to relax and enjoy. The property is still in its best shape as we are having renovations and monthly amenities preventive maintenance for the betterment of the hotel. I personally like to thank you for appreciating all my staff and acknowledging myself to be at your service because you are important to us. Thank you and we hope to accommodate you again soon.Sincerely,Ryan CodilanDuty Manager

Response from Property: Hi Hamirah.Thank you for sending us your feedback. We sincerely apologize for falling short in meeting your expectations with regards to the toiletries, the towels and the basic room amenities. May I politely inform that we sell toiletries at the front desk at a minimal cost. Your criticisms are valuable to us as we can target the areas that we need to improve on. Although there a few inconveniences, I am very glad that you were still able to see the good service that we provide during your stay. We hope you can still consider us as your choice of accommodation when you visit Manila again.Sincerely,Ryan CodilanDuty Manager

Response from Property: Hi Femite, Thank you so much for taking the time to share your positive experience with us! We are absolutely thrilled to hear that you enjoyed your stay at Red Planet and that you found our location, atmosphere, and staff to be exceptional.It's always rewarding to receive such positive feedback about our team, as we strive to provide friendly and attentive service to all our guests. We will definitely pass along your kind words to our receptionist and staff, as I'm sure they will be delighted to hear about your lovely impression.Thank you once again for choosing Red Planet, and we can't wait to welcome you back soon!Sincerely yours, Maria Linda B. Asumo Hotel Manager

Response from Property: Hi Jessa.We are extremely glad that you had an outstanding stay with us. Our clean room, minimalistic aesthetic, power showers, high speed WiFi connection and 5-Star beds are really known as our best selling points. The hotel is striving to always provide quality lodging and your appreciativeness makes us more energized to keep us on delivering and giving a memorable experience for the guest to behold. Hoping to welcome you again on your next vacation in Chinatown.Best regards,Ryan CodilanDuty Manager

Response from Property: Hi Ma. Ilonah, Thank you so much for your outstanding review! We're thrilled to hear that you had such a great experience with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're delighted that we could meet your expectations.We hope to welcome you back soon for another outstanding stay!Sincerely yours,Maria Linda B. AsumoHotel Manager

Response from Property: Good day Valued Guest!Greetings from Red Planet Manila Binondo!We would like to extend our sincerest appreciation for your meaningful feedback. Red Planet Hotels always make sure to provide the best quality service, clean amenities and present a tranquil atmosphere for relaxation and comfort. Hoping to see you again in our humble abode.Thank you and best regards,Franz DollenteDuty Manager

Response from Property: Hi Flowmaniac.We would like to extend our sincerest gratitude in sharing your great experience with us. Your wonderful feedback about our strategic location, accommodating staff and flexible check in time is acknowledged as this is important to us in providing an affordable luxury and 5-star quality service. We will be looking forward in welcoming you again in our humble abode. Have a great day.Best regards, Ryan Codilan Duty Manager

Response from Property: Dear Valued Guest,Greetings from Red Planet Manila Binondo!We’re sorry to hear about your experience and sincerely apologize for the inconvenience you faced. We understand how frustrating it must have been to deal with this situation, especially after realizing the mistake so quickly. While our policies are in place to ensure smooth operations, we genuinely regret that your request to modify your booking was not addressed in a timely manner. Your feedback is important, and we’ll be reviewing our procedures to prevent similar issues in the future. Please reach out directly if there's anything we can do to assist you further.Best Regards, Irish DelgadoDuty Manager

Response from Property: Hi Valued Guest.Greetings from Red Planet Manila Binondo!We would like to extend our utmost appreciation and sincerest gratitude in your high ratings. Amidst the hustle and bustle of the city, you find our hotel as a hidden gem for a place of relaxation and comfort. All Red Planet Hotels are strategically situated in different cities so they could have different activities and see local attractions. Thank you for staying with us and we hope to welcome you again on your next vacation.Sincerely yours,Ryan CodilanDuty Manager

Response from Property: Dear Valued Guest, Thank you for your excellent review and for awarding us a perfect rating! We're delighted to hear that you found our hotel to be the best value for money and appreciated our clean, functional rooms and reliable internet. It's also great to know that the 7-Eleven downstairs added convenience to your stay.Your strong recommendation means a lot to us. We strive to provide our guests with the best possible experience, and it’s wonderful to hear that we met your expectations.We hope to welcome you back on your next visit. If there’s anything we can do to make your stay even more comfortable, please don’t hesitate to let us know.Sincerely yours, Maria Linda B. AsumoHotel Manager