Latest Hotels Reviews for Manistee

Econo Lodge Manistee
3.7/59 Reviews
I am one of the previous customers who stayed in your hotel the night of November 13th, 2021. I lost my key earlier that night unfortunately. I got back for the night around 1:30am after being out with friends and went to the front desk to receive a new key. I was very rudely questioned on who I was and who everyone was that I was staying with. I was told that I was untrustworthy and was hesitantly given a new key after many times asking and having conversation back and forth with the concierge. The next morning I found out the same incident happened to my friend but instead of getting a new key he was forced to sit outside the hotel all night or the cops would be called due to him also seeming ”untrustworthy” and ”not a real customer of the hotel”. I am appalled by this news and that someone who paid for a night in this hotel was literally kicked to the curb and refused a new key. This is completely unacceptable and I cannot even believe this happened especially on a night where it was snowing and freezing cold. He was not able to sleep all night and ended up getting pneumonia due to the extensive time he spent outdoors. The concierge was an elderly, white male.

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