Manzhouli Port International Hotel Reviews
Manzhouli Port International Hotel
No.38 Erdao Street, Manzhouli, Inner Mongolia, 021400, ChinaView Hotel Details
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Manzhouli Port International Hotel Guest Reviews
3.9/5
362 review
Verified reviewsLocation4.0
Amenities3.6
Service4.1
Cleanliness3.9
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All reviews(362)
Positive reviews(322)
Reviews with photos/video(73)
Near shopping area(26)
Convenient for shopping(26)
Easy to get around(23)
Friendly front desk staff(15)
Many dining options(14)
Shower difficult to use(13)
Loved the night views(5)
Luxurious(3)
Negative reviews(40)
Jennifer in China
Standard Room
Stayed in Oct 2023
Travel with friends
33 review
Amazing
Posted on Oct 7, 2023
Great hotel very close to the railway station, just be aware that if you walk to the hotel you have to go over a bridge so just bare that in mind if have luggage. Only a short drive to the main scenic areas and only a short walk to the main pedestrian street. Lots of places around to eat. Breakfast delivered to the room.
Only downside was the receptionist wasn’t the friendliest towards foreigners.
Tom Song Nam
Standard Room
Stayed in Apr 2024
Business travelers
12 review
Posted on Apr 13, 2024
Good location in Manzhouli.
Cameleri Ivan
Standard Room
Stayed in Oct 2023
Travel with friends
11 review
Amazing
Posted on Oct 7, 2023
Good hotel at good location.
Guest User
Deluxe Room
Stayed in Sep 2024
Travel with friends
38 review
Posted on Sep 4, 2024
I forgot to take a photo of the room, but I took a photo of the lobby. The name Grand Hotel is actually not worthy of this title. The lobby looks very grand, the room facilities are very old, and the breakfast is too ordinary. It feels like there is nothing to eat and it is all cold. The experience is very poor
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Guest User
Deluxe Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 20, 2024
Very good environment, there is a tour group downstairs, convenient and convenient, the restaurant is also good.
The hotel directly departs for a one-day tour of Russia, which the children like very much.
It is also close to the surrounding facilities, convenient for travel and shopping. Very good hotel.
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Wukongmeiyoubang
Deluxe Room
Stayed in Aug 2024
Family
13 review
Posted on Aug 6, 2024
It's awful. I don't have high requirements, as long as it's clean. Except for the lobby, the rooms are really dirty. The windows are not soundproof, and the air conditioner downstairs rumbles all night, which is very noisy.
Dirty! Dirty! Dirty! Very dirty! The worst hotel on this trip to Hulunbuir Ring Road. There is a reason for the poor rating.
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Kaola3281
Standard Room
Stayed in Jun 2024
Couples
51 review
Very Good
Posted on Jul 29, 2024
The location is not too far from the National Gate Scenic Area by taxi, and the front desk staff are quite enthusiastic. It's just that parking is not very convenient. I feel that the stay is pretty good, so I stayed for another day.
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Guest User
Standard Room
Stayed in Jun 2024
Family
15 review
Posted on Jun 17, 2024
We stayed for two nights in total and extended for one more day. When we returned to the room at 8pm, it was not cleaned. We contacted the front desk and they said the waiter would come and clean it right away. We waited in the hotel lobby for half an hour before entering the room. We still saw the towels used the day before, but there were no disposable slippers or water. We contacted the front desk again, and the waiter brought a dull and scattered towel, folded it on the bed and put it there, and said that the waiter did not dare to clean and tidy the room after the guests checked in. I was speechless.
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Response from Property: Unfortunately, this stay did not meet your expectations. We would like to express our apologies for your unpleasant stay experience. Thank you for your valuable suggestions, which are very important for us to continuously improve our quality. I have fed back your opinions to the hotel management and relevant departments, which will serve as an important basis for our continuous improvement. During your stay, if you have any questions, you can tell any of our hotel staff at any time, or call the hotel's customer service center. We will do our best to help you solve the problem as quickly as possible. I sincerely hope that you can stay at the Port International Hotel again and give us a chance to make up for our regrets. It also gives us the opportunity to create beautiful memories for you with improved and more excellent family-oriented services. I wish you all the best!
Guest User
Standard Room
Stayed in Jun 2024
Couples
12 review
Amazing
Posted on Aug 18, 2024
The hotel is in a great location, surrounded by shopping and dining options. The room is not special, but fortunately it is spacious and the floor is high, so it is quiet at night and has a good night view. The breakfast is rich and milk tea is available.
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Guest User
Standard Room
Stayed in May 2024
Solo travelers
24 review
Amazing
Posted on May 31, 2024
The room is spacious and clean;
The bathroom is separated into wet and dry areas;
The customer service attitude is not bad;
The location is good, but the parking space is tight. When I arrived, there happened to be an empty parking space. Fortunately, it is very close to the pedestrian street, so I don’t need to drive when going out. It is very convenient for shopping and eating.
The breakfast variety is simple, which may be due to the off-season.
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Response from Property: Thank you very much for your affirmation and support for Port International Hotel. Making guests feel comfortable is our goal. Our hotel is very convenient for transportation. It is located in the city center. If you like walking, there is a pedestrian street around the hotel. You can enjoy the city scenery while walking. We look forward to your visit again. ”
Anonymous User
Standard Room
Stayed in May 2024
Couples
16 review
Outstanding
Posted on May 30, 2024
Manzhouli Port National Hotel is in a good location and convenient for travel. It is clean and tidy, has a beautiful environment, considerate service and first-class facilities. The price booked on Ctrip is very favorable.
Original TextTranslated by Google
Response from Property: I am very pleased to see your five-star praise. Thank you for your recognition and affirmation of our work. We are serious about running a hotel. We will not forget our original intention and continue to work hard to provide you with high-quality services in the future, so that every customer can feel our caring service and feel the warmth of home. The hotel has a buffet breakfast restaurant with rich breakfast varieties. The hotel provides free parking for your convenience. Welcome to visit again and wish you a happy life~
Anonymous User
Standard Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 22, 2024
I stayed last night. It was very good, very clean, luxurious and elegant. It was very comfortable to stay in. The location was also very good, close to places to eat and shop. I am also very grateful to the front desk lady for upgrading the room. She was very friendly, warm and thoughtful. The lady also enthusiastically helped recommend places to buy specialties. When I checked in, I didn't know how to turn on the TV. The housekeeping sister also came to the room quickly to help turn on the TV. Overall, it was very good! I will choose to stay here next time!
Original TextTranslated by Google
Response from Property: I am very pleased to see your five-star praise. Thank you for your recognition and affirmation of our work. We are serious about running a hotel. We will not forget our original intention and continue to work hard to provide you with high-quality services in the future, so that every customer can feel our caring service and feel the warmth of home. The hotel has a buffet breakfast restaurant with rich breakfast varieties. The hotel provides free parking for your convenience. Welcome to visit again and wish you a happy life~
Guest User
Standard Room
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 22, 2024
The location is very convenient, very close to Zhongsu Street, the front desk service is good, the room is clean and hygienic, the details are in place, the bed is very comfortable, the mattress is comfortable, the water pressure is high, the water flows quickly, the water temperature is comfortable, the bath is comfortable, and parking is convenient. It is the first choice for traveling. 🏨
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and support for Port International Hotel. Making guests feel comfortable is our goal. Our hotel is very convenient for transportation. It is located in the city center. If you like walking, there is a pedestrian street around the hotel. You can enjoy the city scenery while walking. We look forward to your visit again. ”
Guest User
Standard Room
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on May 18, 2024
This hotel is clean and hygienic, the waiters are warm and attentive, the location is excellent, and it is very convenient to buy snacks around. I will stay here again next time I come to Manzhouli.
Original TextTranslated by Google
Response from Property: I am very pleased to see your five-star praise. Thank you for your recognition and affirmation of our work. We are serious about running a hotel. We will not forget our original intention and continue to work hard to provide you with high-quality services in the future, so that every customer can feel our caring service and feel the warmth of home. The hotel has a buffet breakfast restaurant with rich breakfast varieties. The hotel provides free parking for your convenience. Welcome to visit again and wish you a happy life~
Anonymous User
Standard Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 18, 2024
Due to the dry climate, I had a sore throat when I checked in. The waiter immediately brought me chrysanthemum tea. Their thoughtful service was very heartwarming. So I recommend families traveling to Manzhouli to stay here. The location is convenient, the place is clean and tidy, and the bedding is comfortable. I was impressed.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and support for Port International Hotel. Making guests feel comfortable is our goal. Our hotel is very convenient for transportation. It is located in the city center. If you like walking, there is a pedestrian street around the hotel. You can enjoy the city scenery while walking. We look forward to your visit again. ”