Zhonghui Hotel (Manzhouli Zhongsujin Street) Reviews

Response from Property: Dear distinguished guest, thank you for your praise for our hotel. We will continue to work hard to live up to your recognition of us. We look forward to your next visit and wish you a pleasant journey!

Response from Property: Dear distinguished guest, thank you for your praise for our hotel. We will continue to work hard to live up to your recognition of us. We look forward to your next visit and wish you a pleasant journey!

Response from Property: "Thank you very much for your valuable review! We are very happy that you have given such a high evaluation of our hotel's lobby features, room hygiene, staff services and travel recommendations. The unique design of the lobby is the pride of our hotel. We have always been committed to providing guests with a unique and comfortable accommodation environment. At the same time, we are also very happy that you like to take pictures here. We hope that each of your photos can record the beautiful moments. Regarding room hygiene, we always adhere to high standards and strict requirements to ensure that every guest can enjoy a clean and tidy accommodation environment. The bright and clean room is also a reflection of our meticulous care for you. We are very grateful for your recognition of our staff's service attitude. Our employees are professionally trained, always take guest satisfaction as their top priority, and patiently answer every question you have. In addition, we are also very happy that you like the places we recommend. Manzhouli is indeed a charming tourist destination, and we hope to add more color to your trip. Thank you again for your support and affirmation, we look forward to your next visit and continue to enjoy a pleasant travel experience!"

Response from Property: Dear distinguished guest, thank you for your praise for our hotel. We will continue to work hard to live up to your recognition of us. We look forward to your next visit and wish you a pleasant journey!

Response from Property: Dear family, hello, first of all, I would like to say sorry for not giving you the best experience during your stay. We are also deeply sorry for receiving your review. .Now in Manzhouli this season, the price of the room type you ordered is very affordable. Our room is about 20 square meters, and the window is also the standard 1.2m for a normal standard room. We will deal with your feedback about the problem of rust in the bathroom nozzles. Let the cleaning lady pay attention. As for the water being yellow, it is impossible for this to happen in our hotel, because the water in the hotel is supplied 24 hours a day, and no room is unoccupied for more than 2 days. We will continue to work hard and improve. , strive to do better, so that you can have a different experience next time!

Response from Property: Dear distinguished guest, thank you for your praise for our hotel. We will continue to work hard to live up to your recognition of us. We look forward to your next visit and wish you a pleasant journey!

Response from Property: Dear distinguished guest, thank you for your praise for our hotel. We will continue to work hard to live up to your recognition of us. We look forward to your next visit and wish you a pleasant journey!

Response from Property: [Good location] [Sanitation: Clean], [Decoration is very unique] [Children like it very much] Thank you for taking the time to share your stay experience. Your feedback is very important to us. Regarding the location of the hotel you mentioned, we are glad that you can find us easily. Indeed, our hotel is located on a busy street, surrounded by many hotels and shops, providing you with a wealth of choices and convenient shopping and dining experience. Regarding the parking issue, we are deeply sorry for the inconvenience caused to you. Since the parking lot around the hotel is a government public parking lot with limited resources, parking spaces are indeed tight at night. We will further communicate with relevant departments to explore the possibility of increasing parking spaces to improve this situation. Regarding the room environment, we are very proud to introduce our decoration style. We focus on creating a unique accommodation experience so that every guest can feel a different atmosphere. We are very pleased to hear that your children like our room, which is exactly what we want to achieve. In terms of hygiene, we always adhere to high standards to ensure that we provide guests with a clean and tidy accommodation environment. Regarding the issue you mentioned that there is a bathtub under the shower, we understand that this may cause inconvenience to some guests. We will consider improving this in future decorations to meet the needs of different guests. Thank you again for your valuable comments. We will seriously adopt them and work hard to improve and provide you with a more perfect accommodation experience. We look forward to your next visit!

Response from Property: 【Electric curtains】【New and neat supporting facilities】【Convenient shopping】【Most importantly, comfortable arrangement】 First of all, thank you very much for choosing Zhonghui Hotel as your travel destination and taking the time to share your stay experience. Your satisfaction and comfort are our unremitting pursuit. We are very pleased with your appreciation of our room facilities, especially the convenience of electric curtains and new and neat supporting facilities. We have been committed to providing modern and comfortable room facilities to ensure that you can enjoy a high-quality accommodation experience during your journey. At the same time, you mentioned the convenience of walking and shopping around the hotel, which is also a major advantage of our hotel's superior geographical location. We are well aware that business and travel guests need a convenient place to stay and explore the surrounding environment, so we have made full use of this advantage. You originally booked a business standard room, but after arriving at the store, we upgraded it to a deluxe standard room for free, bringing you a more comfortable and luxurious accommodation experience. We are very grateful for your recognition and appreciation of this special arrangement, which is exactly what we want to bring to our guests. We sincerely hope that your stay at Zhonghui Hotel will be an unforgettable and beautiful memory. We look forward to serving you again in the future and providing you with a more perfect accommodation experience. Thank you again for your trust and support for Zhonghui Hotel!

Response from Property: [Beautiful environment], [Close to Zhongsujin Street], [Mongolian style hotel], [Spacious and comfortable rooms]. [The front desk staff is very enthusiastic and meticulous] Thank you very much for your recognition of our hotel, we are deeply honored. We will continue to work hard. Regarding the beautiful environment, spacious and comfortable rooms, and enthusiastic and meticulous front desk staff you mentioned, we have always been committed to providing guests with a high-quality accommodation experience, so that every guest can feel the warmth and comfort of home. This has always been our service tenet. At the same time, we are also very grateful for your appreciation of the security brother. Their humor and rigorous handling of things not only add vitality to the hotel, but also escort the safety of guests. Provide you with better services and a more comfortable accommodation environment. Looking forward to your visit again!

Response from Property: [Room facilities are quite complete], [Beds are very new], [Hygiene is very good], [Front desk service is particularly good], [I will come again next time] First of all, on behalf of all the staff of Zhonghui Hotel, I sincerely thank you for choosing us as your travel companion, and express my deep gratitude for your affirmation and appreciation. We are honored that you have given high praise to our room facilities, bedding, hygiene conditions and front desk services. We have always been committed to providing guests with a comfortable, clean and warm accommodation environment, as well as a warm and professional service experience. We are extremely pleased to hear that you are so satisfied with our facilities, hygiene and front desk services. Your satisfaction and recognition are the biggest driving force for us to move forward. We will continue to work hard to continuously improve the quality of our services and provide more guests with a perfect accommodation experience. We are very happy that you also mentioned that you will choose Zhonghui Hotel next time. We look forward to continuing to serve you in the future and letting you feel our growth and progress. Thank you again for your trust and support for Zhonghui Hotel, and wish you a happy life and a pleasant journey!

Response from Property: Dear guest, First of all, I would like to express my sincerest apologies to you on behalf of Zhonghui Hotel. We are very sorry and guilty to hear your feedback about our hotel. We understand that you have encountered some inconveniences and dissatisfaction during your stay, which is completely inconsistent with our commitment to provide guests with quality services. We are deeply sorry about the problem you mentioned that the deluxe king-size bed room is newly renovated but has a smell. The room you originally booked is a deluxe single room. Since some newly renovated rooms may have some odors, after communicating with us, we agreed to upgrade you to a business king-size bed room for free. For the smell in the room, we have immediately arranged professional cleaning and deodorization services to ensure that the air quality of the room is in the best condition. At the same time, we will also strengthen the ventilation and deodorization work of the newly renovated rooms to avoid similar problems from happening again. We are very sorry for the problem of outdated facilities and old-fashioned bathtubs in the later upgraded business king-size bed rooms. We understand that the condition of these facilities has a negative impact on your stay experience. In fact, we have been working hard to update and renovate the old facilities, but the renovation progress of some rooms may be slow due to some reasons. We will immediately investigate these issues and arrange to repair and update the relevant facilities as soon as possible to provide a more comfortable and convenient accommodation environment. Regarding the towel issue you mentioned, we are very sorry for the inconvenience. The towels of the Jinhe Hotel you mentioned are because our hotel was originally named Xinhe Hotel, and later changed its name to Zhonghui Hotel. During the name change process, some business room towels were not replaced in time. We have investigated this and replaced all relevant towels as soon as possible to ensure that clean and tidy supplies are provided to guests. Regarding the room upgrade, we are also very understanding and cooperative. We have always been committed to providing guests with a comfortable and spacious accommodation environment. In the case of the shortcomings raised in your room, we took the initiative to upgrade the business king bed for guests free of charge to ensure the guest's accommodation experience. We will continue to strengthen the monitoring of room management and service quality to ensure that similar problems do not occur again. Finally, I would like to express my deepest apologies to you again and thank you for your feedback. We promise to take positive measures to continuously improve our facilities and services to ensure that every guest can enjoy a pleasant and satisfactory accommodation experience. I apologize to you again and look forward to your visit again. If you have any other questions or need further help, please feel free to contact us. I wish you all the best!

Response from Property: Dear guest, First of all, I would like to express my deepest apologies on behalf of our hotel. We are very shocked and sad to hear that you had such an unpleasant and disturbing experience in our hotel. We understand that this incident has caused you great distress and unhappiness, and we are deeply guilty for this. Regarding the issue you mentioned about someone else's changed underwear hanging on the door handle of the toilet, we are very shocked and sorry. We understand that this is extremely unhygienic and disrespectful to guests. We have immediately launched an investigation and found out the truth of the matter. The relevant personnel have been punished and trained. At the same time, we will strengthen the supervision of room cleaning and hygiene to ensure that similar problems will not occur again. We are also deeply sorry for the problem of insufficient room space. We understand that rooms are tight during the peak tourist season, but we will also try our best to provide guests with a comfortable and spacious accommodation environment. We will reflect on this and make improvements to ensure that future guests can enjoy a better accommodation experience. Regarding the mineral water issue you mentioned, we are very sorry. We understand that it was our negligence that the mineral water was not delivered to your room in time. We will immediately arrange for the mineral water to be delivered to your room and apologize to you. We are very sorry that the front desk did not give you an appropriate response to your complaint. We will strengthen the training and education of our staff, improve their service awareness and professionalism, and ensure that every guest's complaint can be handled promptly and properly. Finally, I would like to express my deepest apologies to you again and thank you for your feedback. We promise to take positive measures to continuously improve our facilities and services to ensure that every guest can enjoy a pleasant and satisfactory accommodation experience. And look forward to your understanding and tolerance. If you have any other questions or need further help, please feel free to contact us. Wish you all the best