Clouds Mapleton

Firstly we were greeted by Gary when we pulled into the driveway amongst the beautiful trees. What a delightful friendly man who certainly suits the host position. He then organised for Madonna to supply and escort us with our keys for each cabin and settle us in. The rooms were spotlessly clean, beds were extremely comfortable and the showers were great. Overall they were the perfect hosts. Would definitely recommend this resort for couples and families who want to experience a quite, relaxing atmosphere. Superb hosts!!

Good morning I am currently at clouds mapleton…I’m dog sitting for someone who lives in one of the cottages. And everything has been grand…I find the place completely tranquil and totally. Relaxing! However I am out of cottage and have been sleeping in my car with the little dash hound I’m caring for, been here from approximately 5am and it’s now 6:41am. Unfortunately I took the dog out for its business and half asleep forgot the keycard which I need as a key to re-enter the cute n warm little cottage. been freezing !!!!!!! Can anyone help me out, there appears absolutely no one else here…please assist if can!!!! Thanku for and at least the sun I now up…this ordeal of riduckulousness should be almost over!!!🙄🥹🫣😩😋💫

Overall there was a peculiar feel about the place. The site contains at least 12 rooms spread across cabins, apartments, "homesteads" and also a house. I believe that we were the only people staying on the site on the night of our stay. Check-in was fine, with no staff on site it is a simple matter of retrieving the room-card from the safe using the provided combination. Check-out also a no-fuss matter of leaving the room-card on the table and being on our way. The site however had that liminal run-down feeling that results after a tourism boom slows down but the accommodation providers keep ticking along hoping things will pick up again. The pool and grounds certainly did not look as if they are still being maintained. The cabin interior does seem to have been upgraded at some point though. It was appointed reasonably enough for something in the price range, but there were some odd design choices which made the space unpleasant. The television was mounted on the wall at head-height just shy of protruding across the bathroom doorway, watch your head if you are turning toward the kitchen. Bedside tables on the wall are clearly spaced for a king-size bed resulting in substantial gaps between them and the smaller bed which is there. The main windows were both fitted with blackout blinds, which is a nice touch. Yet neither the full length window panes beside the door nor the glass inset within the door itself had any coverings at all. Outside of the door are bollard lights along the boardwalk to the cabin which put an ungodly amount of light into the cabin throughout the night. Empty cabins nearby also had a mix of interior and exterior lights on which also probably contributed. A similar example of the lack of attention to detail is the absence of any type of door-mat despite the rainforest setting leading to leaves and grime being easily tracked inside. The provided tea, coffee etc were adequate for the length of our stay. The interior of the cabin was mostly neat and tidy, although dishware had not been washed prior to our arrival.

Nice private cabin, all we could hear was the wildlife around us

Gorgeous surroundings, cabin right amongst the forest even with scrub turkeys wandering around

Relaxing, quiet and cosy. The cabins were recently renovated due to flooding and we stayed in cabin 10. New floors, paint, furniture, the works and this place really delivered! An induction cooktop, microwave, fridge, tv, couch and of course the fire place! I am so glad we stayed here. My partner had actually paid for this night away way back in January 2021 for my birthday and the day we were driving up to Mapleton, Brisbane went into lockdown. A massive thank you to the management team who honoured our booking and told us to use the night we had paid for at any time. It took 18 months for the stars to align and for us to find a date where we could finally stay the night and there was no issue with it being so long after the original date. The facilities were great! Close to shops though you do have to drive. No public transport no Uber or taxis but driving into the towns is quick with montville only 10 minutes away. We would stay here again in a heart beat.

No reception makes it hard our key card didn’t work on arrival and very poorly lit. The advertised ‘pool’ and other services look abandoned and extremely uninviting. However the room is nice and modern inside!!

Clouds of Mapleton does have the opportunity to be a 5 star retreat but it fails badly. There is no onsite mangement (you are only notified of this on your day of arrival). The Wifi worked - but only as a LAN - there was no internet access, and if you are with a mobile service provider that's not Testra then you have no roaming data either. At $394 per night one would expect cleanliness - we had to rewash all of the dishes after finding glassware with lipstick still visible. After dark you need to take a torch outside as there is no lighting past the small pathway. A television was provided - but only 3 chanels were available. Lots little things like the towels being threadbare made the stay feel cheap. So what was good about the place - quiet because there were so few guests (over Easter Week-end) The bushland setting was pleasant.

Beds were comfortable and linen nice in Farmhouse 14. Showers and rooms adequate and the farmhouse spacious for our purposes. Location is next to a busy tourist road but good in terms of accessing a variety of tourist destinations.