Polana Serena Hotel

Polana Serena Hotel Reviews

Polana Serena Hotel

Av. Julius Nyerere, Maputo, 1380, MozambiqueView Hotel Details
Polana Serena Hotel
Polana Serena HotelPolana Serena HotelPolana Serena Hotel
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Polana Serena Hotel Guest Reviews

4.5/5
Great
40 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(40)
Positive reviews(20)
Reviews with photos/video(6)
Friendly owner(5)
גיל מלמד
Deluxe queen Room
Stayed in May 2024
Solo travelers
2 review
4.5/5
Great
Posted on May 22, 2024
Maybe the most beautiful hotel I have ever stayed in when it comes to the exterior and sone of the interior... All very authentic. The room was comfertavle and breakfast was great, let alone the breakfast dinning area and setting. Service and care to details was very good but could be somewhat improved....
Nikovic
Deluxe Room
Stayed in Sep 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Sep 12, 2024
So very nice. Especially, staff is very kindness.
Response from Property: Many thanks for your review. Regards Nelson Rodrigues - GM
Guest User
Deluxe queen Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Great service.
Response from Property: Many thanks for your review. Regards Nelson Rodrigues - GM
Guest User
Standard Room
Stayed in Jan 2024
Business travelers
21 review
4.0/5
Very Good
Posted on Mar 25, 2024
Thank you for your hospitality!
Rebelo Relvas
Standard Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The service is extremely friendly and strives to please the customer, from reception to other areas (swimming pool, gardens, bar, restaurant, etc.). As for the rooms, if you have the opportunity, stay in a room with a sea view. They are spacious, with large balconies and have all the amenities that allow for a comfortable stay. Impeccably clean, good mattress, pillows, bathrobes and perfectly working minibar. The decoration of the rooms, as indeed of the entire hotel, is very pleasant, however, care must be taken not to neglect its modernization/maintenance with regard to small details (walls, shower glass, wood, etc.) . The breakfast is one of the most complete and quality (both in terms of offering, products and service) that we have experienced in Africa and, even, compared to many 5* European hotels. Good location within the city of Maputo, the hotel restaurant has a good menu, and there are several restaurants in the area with very good options.
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Guest User
Standard Room
Stayed in Oct 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The classic hotel overlooks Maputo Bay as soon as you open the door, and the sea breeze is very comfortable.
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Response from Property: Many thanks for your review and comments. Regards Nelson Rodrigues - GM
Greg233
Deluxe Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel environment is very good and clean, with a sense of history. The front desk service is very enthusiastic. The surrounding area is relatively safe, and it is located next to several Nordic embassies. The breakfast is quite rich.
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Response from Property: Many thanks for your review. Regards Nelson Rodrigues - GM
Guest User
Studio Room
Stayed in May 2023
Solo travelers
35 review
4.0/5
Very Good
Posted on May 19, 2023
Local centuries-old French hotel is clean and tidy
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Guest User
Standard Room
Stayed in Nov 2022
Business travelers
194 review
5.0/5
Outstanding
Posted on Dec 10, 2022
One of the best and possibly the most expensive hotels in the area, by the sea.
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