Hotels near Settler's Ridge Organic Wines, Margaret River

After we made the booking at eight willows iconic room no 2, we managed to get an extention till 11am check out via email. On our arrival, staff verbally confirmed 1 hour extension till 12 noon checkout on condition after calling and confirming 2 hours prior of checkout. On the day of check out we called up the reception at 10am which was addressed by the accomadation manager who refused to give a late checkout and asked us to leave by 10am. I made her clear the email confirmation for 11 am checkout and later a verbal confirmation for 12 noon checkout, which she refused to grant and insited to leave at 10.15am. A family of 2 adult 2 kids cannot make up a checkout within that 15 minutes which I insisted, as a result she granted another 15 minutes. She was very rude from the initial conversation itself and kept insisting what she said earlier. We were really impressed with the resort, rooms, location and 1st day of service from the reception. Our experience was ruined just b'coz of the accomadation manager' s unacceptabl conversation.

This time I stayed at the Australian hotel and I experienced the local culture of Australia. The hotel staff were very friendly and they introduced us to many Australian customs and tourist attractions. The hotel also offers a wealth of travel information and advice to make our trip more enjoyable. In addition, the hotel's restaurant offers a variety of Australian specialties, allowing us to taste the food while also feeling the cultural atmosphere of Australia. All in all, this hotel made my trip to Australia more colorful!

Situato in una zona molto tranquilla. Le cose positive si fermano qui. Appena entri, un odore di lettiera per la cacca dei gatti, probabilmente il tappeto, ti assale immediatamente. La colazione “compresa” consiste in cornflakes , pane, latte e succo d’arancio messi su un tavolo di vetro all’ingresso. Arrangiati! La notte, improvvisamente partono dei rumori che sembra di viaggiare su una nave cargo. I letti non vengono fatti e le stoviglie te le devi lavare tu. Non c’è una pentola per poter cucinare un piatto di pasta. La reception non rispetta gli orari di apertura. Non esiste rapporto qualità prezzo. Il costo della camera è quello di un hotel di alto livello, ma il servizio e la struttura sono da motel di bassissima categoria. Cercate altrove e se non trovate a Margaret River, ci sono un sacco di piccoli villaggi nei dintorni dove trovare di meglio.

Very beautiful, with small garden, swimming pool and facilities for children to play. It was just too early to get off work at the front desk. We arrived a little earlier when we were prompted. As a result, the front desk had locked the door. I just ran into two children running outside and asked them. After a while, the staff would give We have the keys. It is recommended to check in as soon as possible.

The cottages are well equipped, decent sized fridge and microwave. Comfortable bed. Air conditioner worked really well. The bathrooms are large. Hot water and good water pressure in the shower. The accommodation at the tourist park is very cramped and compact. The parking is quite tight and there is a maximum amount of people & cars jammed into the park. There are signs in the cottage to keep the premises clean, however when we checked in our cottage was just superficially clean. The linen’s and towels were clean, however the floors and mirrors were not cleaned, there were bits in the fridge and the mat inside the cottage was full of sand, so I think the bulk of the cleaning of the unit is reliant on the previous guest. The park is great for kids with loads of things for them to do. Big bouncy pillow was very popular and there is also a nice playground and a pool to swim in. Guest laundry facilities are available at an additional cost and plenty of places to hang up your washing. There are BBQ facilities around the property to use. The caravan park is an easy walk into Margaret River town centre.

Wonderful Stay in the Margaret River. This is a beautiful 5 star property set in a magical garden. The service was exceptional. When we asked if the outside hallway light could be turned down overnight the manager organised for the electrician to visit that day - problem fixed. They have a brand new washer and dryer on premises which I used - the lovely concierge on the front desk put my washing in the dryer while I was out visiting wineries. No request was too much trouble. Breakfast was delicious- our omelettes were 2 of the best we’ve had in a long time. They offer free tea, coffee, hot chocolate and home cake every afternoon- it’s a great way to recover from too many wine tastings. Hopefully we will visit the Margaret river again and when we do we will be staying at Basildene manor.

Rundown serviced apartments The resort itself could be lovely if money was spent on it but unfortunately looks like a run down motel. 2 playgrounds one overlooking the restaurant which is fantastic for kids or while your having a bite. The second playground is in dire need of repair with faulty swings and play equipment. The pool was freezing in September which we knew it would be but we had some 20+ degree days would have been nice to have the heater on during peak school holidays period. Tiles around the pool are dangerous our daughter went to jump in and the tile lifted, upon checking several others faulty also. The sauna was full of graffiti and not operational. Our room was filthy and stunk of stale cigarette smoke. Countless cobwebs and spiders. The blind was faulty, the spa bath was dirty and had hair in it. Floors not properly cleaned. The outside deck was full on sand and cobwebs, we had to look for a broom to sweep it so we could sit out. We discovered we had no hand towel or bath mat which was dangerous trying to get out of a deep spa onto tiles with wet feet. The shower curtain had mould all over it, it needs to be thrown out. We asked for a mat which was delivered while we were out but housekeeping left our door unlocked much to our surprise after being out all day. Went to have a wine and the glass was chipped and needs to be thrown out. Just as well we didn’t need the ceiling fan on as it was covered in dust and was above the bed. Not to mention the cobweb hanging overhead. The walls are paper thin so didn’t have a relaxing sleep. The staff all seem like backpackers who can’t be bothered. The resort needs money spent on it. Charging peak prices for motel standard rooms is robbery. I understand the staff shortage but to still charge nearly $300 a night for poor standard rooms isn’t acceptable.