This was the worst hotel I've ever booked. Room was old, mildew odor. Toilet was filthy, with stains. Bathroom sink was dirty with hair on it. The most horrific part was finding bed bugs and eggs. I ran out the room and notified a woman at the desk. I told her I wanted to leave and I asked for my money back. She agreed to it and said she had to wait for male manager to be present to send refund. I recorded her saying just that as well.