Best Hotels near Dolphin House - Sha＇ab Samadai Reef, Marsa Alam

酒店餐廳服務非常好，人員很熱情，飯菜也是我在埃及的這些酒店中覺得最好吃。但前台服務感覺太死板，不夠靈活。當時我抵達酒店已經是下午五點，我定的房間是基礎房，因為是2大2小，所以説這個房型不能入住，要我取消訂單，重新下單家庭房。我問能否直接補差價，升級房型，告知不可以！衹好找攜程客服，取消訂單，重新下單，這樣一折騰，直到6:30我們才入住。要知道，當天我是逛完帝王谷和哈布城後，直接從盧克索包車過來的，已經在車上坐了5個小時了…重新定了家庭房，另外繳了一百多美金的税費，第二天又打電話叫我補交25美金。通過翻譯軟件交流，説這筆25美金是因為我的房費不是直接付款給他們的，所以他們從平台收取房費時，還會產生25美金手續費用，這樣需要我承擔..好吧，我又補交，不明白為什麼昨天不一次性收取？攜程服務是真的好，必須贊一個，我打電話過去迅速響應，幫我處理，還給我補了差價！

Getting to Marsa Alam from the UK is always a bit on an effort ( unless you are willing to pay through the nose via TUI) but so worth it for a scuba diving family. Having stayed at the amazing Brayka in May, we had seen the Aurora and decided due to local recommendations to give it a go. Organised the booking via the Internet, our every need was sorted upon arrival. A welcome cool drink 🍸 and a broad smile introduction from the amazing Ali on reception. Our rooms ( junior 2 bedroom suite) were just perfect. Recently decorated perfectly suited to us with our adult daughter. Food in our room was welcomed and simply filled rolls and fruit. Extra water we asked for due to medical issues was supplied as asked for. The restaurant has the usual egg station, bread/bakery selection, hot self service and salad /yogurt . Nectar ( made up fruit juice and water coolers) tea/coffee . Something available to everyone's taste. The guys service ( Mohommed Alla etc) is impeccable. Nothing is too much trouble for them. The hours they do from dawn to dusk. From bar to table service. All with a smile. Not once were we asked for tips ( a dollar is gratefully accepted) but we gave frequently. Its hard not to when the service is so good. Even the hard working animation team were smiley and greeting guests at almost every meal with an itinerary of entertainment available to those who want it. The beach is a short walk away. ( I've recently had a knee op and managed no bother) It's just stunning. A selection of little gifts vendors sell, and a restaurant offering the usual chips /pizza/burger/kebab/ soup /salad station. Bar for all your drinks and ample bed space for sunbathing. All this and a stunning house reef for snorkeling, featuring Sheldon the resident 🐢. If you're lucky enough to see him ( recommend early morning) DONT USE HIM AS A SURF BOARD . Broke 💔 as certain Eastern European guests grabbed him for a ride and a selfie. Watch and do not touch should be fairly obvious. Can't recommend Ducks Diving Superior enough for trips and Scuba. Big shout to Omar and Mohammed ( Collosus) the guys that help you kit up shoreside for house reef diving. Lucky enough to meet the Amazing Saif ( instuctor) who taught our daughter her Open and Advanced water PADI. Having met quite a few instructors/guides in our time Saif is by far the BEST we have had by far. And then some. His English is impeccable, as are his manners. Big shout out too to the driver of the cylinders, who also picked us up /dropped us off most days. A real gentleman who shared the most amazing mango we had ever eaten, and mosquito spray for our room ! So kind !! We were very sad to leave our newly made friends and new ”family”. Can't fault anything. From senior management to cleaners...Aurora....thank you ...and see you soon 😊