I've stayed here many times. There is never anyone at the front desk when you check in. Sometimes you have to wait 15 minutes before anyone comes out. It's always the same girl. Is it too much to ask to know where your room is? This time i got 'it's on the second floor '.....i asked ok, i figured that, what part of the building? I got 'the stairs are over there'. How about do what most hotels do, have a map that says, you are here, your room is here. That way i won't have to walk all the way around the hotel to find my room.