Island Inn

TERRIBLE!! Dirty bedding, bathroom with hair and toothpaste all over the counter, trash from previous guests scattered around the room, and the AC unit broke causing a thick burnt plastic smell across the entire room—absolutely terrible experience! Save your money, save yourselves, stay somewhere else!

This is my 2nd time staying here. The first year we had a room that wasn’t up to cleanliness standards. Management took immediate care of the problems and refunded half of my first night stay. I knew getting help was tough last year. This year, the room was spotless. Grounds are pretty good too, pool is clean. The workers do not stop all day. They are trying to get all rooms up to date. It’s a great place. Great location. I’ll always come back here.

I ordered just the appetizer it was boneless chicken that were smaller than nuggets, the rattle snake bites were like cheese curds .just salty everything over salted. If I could give a 0 star I would.won't go back after 3 times never again

We booked this through Vacasa for a wedding at the end of May 2022. 30 Island Inn Road, #6-B Oak Bluffs, to be precise. The property surroundings were pleasant enough, but the room left MUCH to be desired. It's a real shame because I left a review on Vacasa's site for this room, and 4 months later, it still isn't showing. The room is "clean," but it is so worn and old and just really needs some upkeep. The bathroom actually grossed me out. It's soooo tiny but also so worn. The paint and the calking are peeling. The hair dryer looks like they dug it out of a dumpster. The carpet has torn spots, and the room only has one lamp for light. It's just bad. For the money it costs to stay there, the owner should care enough to fix it up, minimally at the least.

Horrible experience. I paid over $1k for a few nights at this place. Told them before I arrived that I was going to arrive in the evening since my ferry reservation didn’t get in until after 9pm. They said no problem that I would receive a code to get in. I get into the island at around 9:30pm, I’m traveling with two babies and the code doesn’t work. I call and they have me try 3 other codes, none work. They said maintenance would come in 15 minutes to let me in. 15 minutes pass and nobody comes. Call again, I am told that it won’t be until at least 30 minutes, person had me try more faulty codes. I then wait 40 minutes and call about two more times, one which I was hanged up on. Then the last person I spoke to told me basically nobody was coming. At this point I start looking to book anywhere else, anyplace safe where I can get a bed for my babies and of course everything is booked. Finally I found a place, I call again and tell them to cancel my reservation and get me a full refund at which point I’m told sorry, no can do, mind you I'm still not able to even get in to this reservation I fully paid for. I guess they fully expected me to sleep in my car or something. So I said screw it, booked a new place before that one was also gone, filed a police report, and also another report with my credit card company. This place is horrible and this experience I had was completely unacceptable. Avoid at all cost!

My husband and I went to the Vineyard for one night at the end of August and we both wish we had stayed longer. I did not look up the Island Inn and I was very pleasantly surprised. Our room was clean and comfortable but the grounds were what impressed me! Beautiful rolling lawns, adirondack chairs tucked into quiet spots and a great little pool to lounge by. We went right after school started so it was the perfect time - no crowds! We walked everywhere, which I love but we also wisely invested in the bus pass and were able to zip up to Edgartown for shopping and lunch. Joseph Sylvia state beach was a dream (I do not like big waves and this is so calm!) and I hardly got out of the water the whole time we were there. We had dinner and cocktails in Oaks Bluff and I was so happy we could just walk there. A wonderful trip that we will repeat but with a longer stay.

My siblings and I rented a unit at the Island Inn for a family wedding on Memorial Day weekend. The unit was clean and as pictured on the web. The service was fine - the grounds were lovely and well kept. We had hoped to have a family camp fire on our last night at the inviting fire pits, but they were all in use when we got back from dinner.

Having a fun-tastic time. Look forward to returning. The customer service is excellent. The staff with Atlantic Cab company and Island Inn are extremely friendly and accommodating. Thank you for everything.

Friendly staff, clean room, easy check in with keyless entry The community firepits are centrally located by the pool and c equipped with all you need for the fire! The beach was only a few minutes away with waking/ bike path! It's a must stay for your vacation!