1, Jln Suria 1, Bandar Baru Seri Alam, Masai, Johor, 81750, MalaysiaView Hotel Details
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D Elegance Grand Bandar Seri Alam Guest Reviews
4.2/5
Very Good
119 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(119)
Positive reviews(115)
Reviews with photos/video(55)
Awesome stay(29)
Clean and tidy(18)
Awesome rooms(17)
Great location(11)
Great service(9)
Large rooms(6)
Negative reviews(4)
JamaludinLiyana
Superior King Room
Stayed in Jun 2024
Family
1 review
3.2/5
Posted on Jun 24, 2024
Bad experience
1. Air-conditioner was not cold and leaking.
2. Tap does not have hot water option.
3. Water heater pump was from old machine pump. The water was not hot at all.
4. Shampoo, bath gel, and conditioner pump was difficult to pump. Need to pull the head to pump again.
Good experience
1. Breakfast was ok.
2. Front desk service was friendly.
It was not worth RM200++ at all.
Faye
Superior King Room
Stayed in Jun 2024
Couples
3 review
4.5/5
Great
Posted on Jun 17, 2024
All was good except that the toilet drainage was smelly and our aircon cover was open for some reason. Didn't stop the aircon from working perfectly hence we did not request for them to close the lid. Still a smooth 3D2N stay and receptionists were friendly to assist when we accidentally left our card in the room. The breakfast area and choices were beyond expectation.
Guest User
Quadruple Family Room
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jul 26, 2024
thank you for your good service… location also strategic..room also clean…
JK1111
Superior King Room
Stayed in May 2024
Business travelers
53 review
4.7/5
Amazing
Posted on May 25, 2024
Overall is great. Worth for the price. Simple breakfast but I am good with the lesser choices. The food is delicious. The room is clean. The staffs are friendly. The service is superb.
Eric ET
Superior King Room
Stayed in Mar 2024
Family
15 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Fantastic as usual! Return stay for few times! Breakfast taste okay, room is very spacious and easy access to a lot of food stores.
Ms.cn
Deluxe King Room
Stayed in Jun 2024
Family
20 review
4.5/5
Great
Posted on Jun 26, 2024
the rooms are spacious and clean.
Guest User
Superior Twin Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Good choice we made. The room was comfortable and well equipped. Breakfast with varieties too. Parking is convenient. Worth for money, highly recommend to others , and definitely will come back
Shawalino
Quadruple Family Room
Stayed in Aug 2024
Family
13 review
4.0/5
Very Good
Posted on Aug 24, 2024
Excellent stay. It’s my 2nd time. Only something that I don’t really favour is the toilet bidet. Prefer the hotel to have the hand spray bidet. It’s more hygienic. Breakfast were good and tasty especially the nasi goreng kampong. Fruits are fresh too.
Guest User
Superior King Room
Stayed in Feb 2024
Couples
5 review
4.7/5
Amazing
Posted on Feb 15, 2024
Everything ok…. Actually i wrongly book the room.. prefer room with bathtub but its ok.. They deco my room as per my request for my anniversary and i like it very much even simple as no additional charge. Thanks alot. Food also ok. Facilities complete in the room.
ryni
Quadruple Family Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Nice and clean, toilets are new. Family room was spacious enough for us. Lobby has free flow of drinks and snacks. Easy to find food and supermarket and mall about 5 mins grab ride away. Staffs are friendly, kept our luggages while we were out and waiting for check in. Housekeeping guys are helpful.
Dora Dora
Superior King Room
Stayed in Dec 2023
Family
83 review
4.0/5
Very Good
Posted on Dec 3, 2023
Generally is a comfortable stay, good location, friendly staff, many food options nearby, will always come back.
Anonymous User
Superior King Room
Stayed in Nov 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 2, 2023
I had a great stay at this hotel. The location was perfect for my work needs and there were plenty of restaurants nearby. The room was spacious and well-maintained, and the fast Wi-Fi was a great plus. Strongly recommended!
mawarhitamanis
Deluxe Triple Room
Stayed in Oct 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 9, 2023
Overall, I would return.
- Breakfast was super delicious. Every morning the breakfast changes. Love the hot drinks machine. Love the hot milo!
- Area is so convenient! There's a KFC beside the hotel & cafe/restaurant ard the area. There's a 7-11 nearby. 10mins away, there's Lotus (we didn't manage to go) & Mydin Mall.
- Amenities wasn't much. Carpark, rooftop, cafe.......not much.
Syzna
Superior King Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 15, 2024
Always my favorite to go hotel whenever im on business trip! Comfy bed, clean hotel, & friendly staff
FamK
Superior King Room
Stayed in Nov 2023
Business travelers
83 review
3.5/5
Posted on Nov 15, 2023
The hotel is decent, location is good, breakfast is so so but cheap