446louisah
August 23, 2024
The resort itself is a lovely size. It’s not too big there are 2 good size pools( but you are not aloud ANY inflatables for the children), a astro football pitch and a small splash area for the children. The hotel, staff are friendly and approachable and will speak to you in English, Spanish and French but not the TUI reps there is also an older lady in the evenings at the bar who can be quite grumpy, especially if you want to drink 10 minutes before the bar shuts. We witnessed her tutting and moaning about my brother when he was ordering his drinks. The bald man behind the bar is lovely though. The restaurant offers a good variety of food, quite a lot of fish dishes which unfortunately were not to our taste and not always hot. The pool bar offers snacks in between which are normally pizza, burgers,toasties, fresh salad and hotdogs. Although this is an all inclusive resort, not all of the drinks are included which is very bizarre, even local drinks. In the pool bar, there is unlimited slushy and ice creams, but this is only in the pool bar. We stayed in a two bedroom bungalow which was a nice size but was very very dated. The cleaners work hard and the resort and the bungalows are spotlessly clean, but there is a major downside to this hotel, the entertainment! During the day there is limited entertainment for children. It is mainly for adults for example, aquarobics, water, polo, archery and shooting. The resort is also 90% French as there is a major French tour operator running from this hotel. The French TUI reps will only speak to French people and French children and only speak in French. They actually alienate anybody else and this is very disappointing. The evening entertainment is non-existent We had to travel offsite for most of our holiday in the evenings as there was no entertainment, no outdoor shows bought in nothing at all. This ended up adding to the cost of our holiday. Unfortunately, I would not return to Maspalomas Dunas again, due to the above reasons of entertainment and TUI staff but we would like to give a big shout out to Emir the hotel rep. He was so lovely he included everybody he was really friendly and worked so hard every day so thank you.