Hotels near Thambalagala, Matale

This hotel is not in Kandy. It takes about an hour and a half to drive from downtown Kandy, and it is all rugged and narrow mountain roads. It seems that our drivers are accustomed to driving this kind of road, but we think that the next mountain is very troublesome, so no It is recommended that you need to go out frequently to choose this one. In addition to the location is a bit far away, the other aspects are really good to say nothing, watching the sunrise in bed early in the morning, watching the rolling mountains while swimming, and the sky and stars at night, children like it! The restaurant here is not bad, there is even a small bar to order wine, but the price is very similar to the domestic, not as cheap as the food and beverage prices in Sri Lanka. In addition, mosquitoes in the tent are unavoidable. Be sure to put down the gauze when you sleep, and spray some mosquito repellent liquid.

Colonial style hotel that offers very traditional rooms in a lovely setting. Pool, rooms, common areas, grounds etc all excellent. Exactly what we feel most comfortable with. We were lucky to get an upgrade to a slightly larger room with separate seating area on the upper floor which was a lovely gesture. Service excellent. The allocated butler was very friendly, professional and was very accommodating. I saw other reviews commenting on the food menu and cost. Lovely lunch menu. Very tasty with good portion size. Dinner menu had two starter options and three main to choose from. We had no issue in selecting and found the quality to be truly excellent. Very high standard. I saw other reviewers commenting on the price of food and drink. I agree it is high but should not come as a surprise given the cost of the rooms. If you are prepared to pay the room rate for this unique offering then you need to come ready to spend on the food and drink. Take on the whole experience, that is what holidays are for. One area for improvement which is very minor. The pool is amazing but needs a little love. Walls need a clean. The algae does come off, I tried. Also get the infinity working!! The pool is an asset so milk it.

The Elephant Stables was the highlight of our trip to Sri Lanka! The hotel is nestled in the hills above Kandy city, making it very peaceful and relaxing, but within a short distance to all the cities attractions. The view from the garden and infinity pool is spectacular, and we wish we had had more time to enjoy the property. The staff is what makes this place so amazing - they are so friendly and attentive, with the food being the best we’ve had in all Sri Lanka. Don’t skip out on the dinner menu and ensure you have time to enjoy their delicious breakfast. We can’t wait to recommend this hotel to anyone traveling to Kandy.

The reserved room bedroom has a loft that can sleep 3-4 people. The public areas and rooms are well decorated and maintained. The location is not far from the city center, but close to the road and railway. It is noisy at other times except at night. The hot water switch was hidden in the closet and was not turned on when checking in. There were no additional instructions. The front desk got off work at 10pm and could not be contacted, so I had to take a cold shower. There was a small gecko in the bathtub. Except for the soup, dinner was pretty unpalatable. The two types of fish I ordered were overcooked, dry, bitter, and maybe burnt. When I first checked in at 2 pm, I wanted to have laundry delivered to me. I was told that if I picked it up before departure the next morning, there would be an additional fee. However, I checked into another hotel of the same brand the day before and had laundry delivered at 10 pm the next morning before checking out. Washing, drying and ironing are done for free. What’s also strange is that the front desk helps you fill out the satisfaction survey feedback when leaving the store and asks you to sign it, while the previous one asked you to fill it out realistically. When you see the high score, you are also asked to provide suggestions for improvement. The difference in service awareness is evident.

Because it was only a small break in Kandy, it was set up a hotel closer to the train station. When I checked in, I was told that I was registered as a person. Two people had to receive another 12 knives. It felt a bit pitted. I was particularly nervous about the hotel after a long time, because only one person's information was filled. Breakfast is not bad, 5 knives and one person, personal feeling is not cheap.

This is not our first stay at the hotel. This was our 3rd or 4th visit and it is the last for sure due to their poor customer handling and management. I must say that our previous stays were fabulous and i have made positive reviews in TripAdvisor for those. However, this time most of the staff are new to us and not so friendly and caring as the ones who were there earlier starting from the front office. They just don't care, I don't know if its because we are local travellers. On the other hand, the ”amberella” welcome drink is awesome as always. We stayed in a Duplex as there were 4 adults and my 9 month old baby. The rooms were clean and spacious. The living area was giving a calming vibe and had the same look as their other villas we have stayes before. Our baby, husband and I were in the upstair room and when we entered the room is was heated up and the air conditioner was not working properly. It was so uncomfortable so we called the front office and they sent a team to repair. It was taking alot of time so we requested for another room as our baby was feeling tired and needed a nap. Plus, they had adequate rooms vacant and even had Duplex category rooms available too. Still, they refused to shift us to another room so we kept the baby in the ground floor room. The repair took around 2 hours! And then we went to the room and the air conditioner was working. Yet, we were not able to have a nap and relax as we had to go out to Anuradhapura which is the main reason for our visit. So we came back at around 9.30pm and the air conditioner was not working again. Again the same drill, a team came, inspected and told us they need to repair again and it was 11.45pm when they said this. We refused because we were already exhausted as needed to sleep. Also, now, at 11.45 at night they are asking us if we can move to another room (Duplex category). They had vacant Duplex category rooms all this time and in the moddle of the night they are asking us to shift. In my head I was bursting but we were all too tired to keep arguing or leaving the useless place so we stayed in the same Duplex room just till morning. Early morning we left the hotel without breakfast eventhough we had paid for full board. They charged us the whole amount and invoiced for the additional food as well as mini bar (just mentioned this if not someone could think that they must've given a discount or wave-off). So we paid almost 500USD just for one night for this drama. We will never go back to this hotel and not at all recommend. I guess the main issue was poor management of the situation and it shows how poor the hotel management is. We were in Duplex 3 (Kohomba). This hotel staff or management will never care about the customer if something goes wrong and lacks hospitality. Afterall, while we were having our breakfast we got a call from the general manager of the hotel and he apologized but I think it is too late as we have already left their property. On the plus side, t