1 Chome-24-1 Central, Matsumoto City, Nagano Prefecture, 390-0811, JapanView Hotel Details
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Hotel Matsumoto Yorozuya Guest Reviews
4/5
Very Good
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.1
Cleanliness3.9
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All reviews(53)
Positive reviews(28)
Reviews with photos/video(11)
Awesome stay(10)
Clean and tidy(7)
Awesome rooms(6)
Friendly staff(6)
Convenient location(6)
Awesome amenities(4)
Negative reviews(1)
Guest User
Double Room-Non-Smoking
Stayed in Oct 2024
Couples
12 review
4.2/5
Very Good
Posted on Nov 5, 2024
Though parking is not on site and a short distance away, it is not too far away from eateries and shopping areas. Parking instructions were clear and easy to follow. Lobby area looks archaic but that does not matter as the room is clean and of a good size.
Guest User
Double Room-Smoking
Stayed in Mar 2024
Couples
20 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Good hotel conveniently located near the castle of Matsumoto. Great breakfast and free bicycles to use.
Guest User
Double Room-Smoking
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 19, 2024
An excellent location for both the station and tourist areas. Very quiet
Warren Chua
Standard Double Room
Stayed in May 2023
Family
37 review
4.2/5
Very Good
Posted on Jun 27, 2023
Simple and great hotel, look old but it is more to a classic woody design.
Specifically giving a thumb up to their customer service, not calculative at all, full patient and smile is always with them even do we checking at the late night.
The room is clean and big, but the only bad thing is the sound proof of the room have to make some improvement…
3-5min walk to the nearest 7-11 convenient stall for your supper.
English and Japanese style breakfast.
6/19
hyukkie
Double Room-Non-Smoking
Stayed in May 2024
Couples
27 review
4.5/5
Great
Posted on May 10, 2024
Good stay, the hotel's not too far from the castle.
SheyingshiLeonzheng
Japanese-Style Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The Japanese-style room is the largest room I've stayed in so far, and it's worth it! ! The floor mat is very comfortable to sleep on, and the breakfast is also very delicious. I like the curry rice, and the breakfast room has plenty of sunlight, which is very comfortable!
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Guest User
Standard Single Room
Stayed in Feb 2025
Solo travelers
10 review
4.0/5
Very Good
Posted on Feb 4, 2025
The room is large and clean except for the hair on the floor. The room is large and the table is wide. The chairs have backrests and are very comfortable to sit on. It is suitable for both office and computer use. You can get 2 yukatas at the front desk. Mitsubishi air conditioner is powerful and quiet, which is great.
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Anonymous User
Standard Single Room
Stayed in Feb 2025
Business travelers
8 review
4.2/5
Very Good
Posted on Feb 3, 2025
Oh, pumpkin soup, curry soup, miso soup, sausage, carrot and red pepper chicken, bread are all delicious. Although the hotel is small, it is well maintained. There are some hairs on the floor, but the flaws are not enough to cover up the merits.
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しょうちゃん0501
Twin Room Non smoking
Stayed in Oct 2024
Couples
22 review
3.0/5
Posted on Oct 10, 2024
About 10 minutes from Matsumoto Station, the parking lot where I rented a car was 1000 yen a day, so I was able to go in and out early in the morning. The windows couldn't be opened due to construction work, so the air was stagnant. The refrigerator is turned on with a table tap on top of the refrigerator, but it was set to the highest setting, and the next day all my drinks froze, so I found the dial to set it and turned it to about half, but it still seemed to freeze. It may just be my imagination, but overall there were few problems, so if this is the only place I can stay next time, I'd be happy to stay. It would be even better if it was closer to the station.
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Guest User
Single Room-Non-Smoking
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The room is very good, it is considered big for Japan, at least I can open the suitcase. I didn't expect there is such a clean and comfortable hotel in this small city. The room faces the stream downstairs and the view is very beautiful. The room is very quiet and not noisy. The toiletries are also fragrant. There is also a small refrigerator. It is really, really clean. I like the city of Matsumoto very much.
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6/8
TRUMP998
Single Room-Smoking
Stayed in Jul 2024
Solo travelers
16 review
3.3/5
Posted on Jul 30, 2024
A relatively old hotel. Clean and sanitary. You can see that it is done with care. The room is quite large and a little dark. It has some common features of age. This time I stayed in a smoking room, and the smell was delicious👅It is normal to be touching.
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6/9
Guest User
Single Room-Non-Smoking
Stayed in Jul 2024
Other
1 review
3.2/5
Posted on Jul 23, 2024
In any hotel, it is normal to scrub the bathtub with water, but in this hotel the bathtub was rough and dirty with dirt, so I had to wash it properly.
The slippers provided smelled bad, and even the spare ones smelled bad. I thought they'd be washed by the dry cleaners, but they don't seem to be the type to wash them.
I recommend wearing socks or your own slippers in the room.
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Guest User
Twin Room Non smoking
Stayed in Oct 2024
Travel with friends
4 review
2.0/5
Posted on Nov 3, 2024
When I arrived at the hotel, I learned that the exterior wall was undergoing major repairs, and it was like entering a construction site. There was no notice when I entered the room, and the sound insulation was poor. The bathroom was the smallest on this trip. Entering the bathroom was like playing a hurdle, and you had to lift your feet very high. To get into the bathtub, you had to cross it again. .There is only a short pole in the entire bathroom to hold a towel, and there is no hook. The towel is placed next to the desk outside the bathroom, where trash cans are usually placed. Because I cannot speak Japanese, I asked for a taxi to be connected to the scenic spot, and the three staff told me that they were only responsible for helping arrange taxis. Travel to and from the hotel, which is rare in other hotels
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Guest User
Japanese-Style Room
Stayed in Oct 2024
Travel with friends
8 review
3.8/5
Good
Posted on Nov 4, 2024
Facilities: The Japanese-style room I booked has a spacious bedroom, but the entrance is very small, which makes it inconvenient to carry a suitcase in and out and change shoes. The bathroom is especially small. I have never seen such a mini bathroom in my life. Although the hotel is old, the equipment is well maintained.
Hygiene: It is clean.
Service: I stayed for two nights. The hotel does not provide in-room cleaning service. New towels will be hung on the door on the second day. Disposable items can be freely collected in the lobby, which is very convenient.
Environment: The hotel is in a good location, about 10 minutes walk from Matsumoto Station, and you can also walk to Matsumoto Castle. There are many restaurants and convenience stores nearby, and the hotel is on the edge of the downtown area. There is a small river in front of the door, which is very nice to be quiet in the bustling city.
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Anonymous User
Single Room-Non-Smoking
Stayed in Sep 2024
Solo travelers
24 review
4.6/5
Great
Posted on Sep 9, 2024
The hotel is located between Matsumoto Station and Matsumoto Castle, relatively speaking: slightly closer to the station. The hotel breakfast is good, with just the right variety to suit my taste, including refreshing vegetable soup, rich curry sauce, delicious soft and sticky rice, smoked fish slices, ham sausage, homemade vegetables, refreshing radish, some milk and yogurt, all the nutrients for the day are in the breakfast! Bread, juice, etc. are no longer combined.