Shintomi-Tei Reviews
Shintomi-Tei
aza Kakinouchi 38-1, Matsushima Town, Miyagi District, Miyagi Prefecture, 981-0213, JapanView Hotel Details
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Shintomi-Tei Guest Reviews
3.5/5
36 review
Verified reviewsLocation3.5
Amenities3.4
Service3.6
Cleanliness3.5
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Positive reviews(5)
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Negative reviews(4)
Guest User
Japanese-Style Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Mar 26, 2024
The front desk and everyone there were very kind and polite, and the food was delicious. I was very satisfied with everything.
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Dashi
Japanese-Style Room
Stayed in Aug 2023
Travel with friends
5 review
Great
Posted on Sep 12, 2023
I had a very comfortable day.
My purpose was to go to Sendai to watch a professional baseball game, but I came by car, so I was relatively close to the stadium and had no problems at all.
It was close to tourist attractions, and the hot springs and breakfast were excellent, worth more than the price.
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Guest User
Japanese-Style Room
Stayed in May 2023
Family
48 review
Amazing
Posted on Jun 17, 2023
It feels safer to be in a hotel on the mountain. You can see the sea view. I ordered a lunch box for dinner. I chose this because it was still an epidemic, but I had breakfast in the restaurant. The breakfast was very rich and I felt like dinner after eating it. It would be great if you choose to eat in the restaurant as the breakfast is very good. Overall, the food in this hotel was very good.
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KPKIDSSTUFF
Japanese-Style Room
Stayed in Apr 2023
Family
3 review
Amazing
Posted on May 5, 2023
Although the facilities are a bit old, the service attitude of the staff is very good, and the dinner and breakfast are delicious. In the end, the hotel staff took the initiative to drive us to the cruise terminal, which was very 🙏.
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Guest User
Japanese-Style Room
Stayed in Jul 2024
Couples
1 review
Posted on Aug 17, 2024
老朽化しているためか、あちこちガタが来ている。室内の電気もついたりつかなかったり、トイレのドアも閉まらなかったり大浴場の室内とお風呂にかかわらず子虫がたくさん浮いていたまた露天風呂は雑草だらけで露天風呂に入る気は慣れなかった。
夕食はバスで連れていかれて食べて戻ってくるシステムで落ち着かない。また時間も1番細い時間で6時半と言う速さだった。朝食に限ってはメニューも豊富でおいしかったのだが、やはりハエが飛んでいて気になった。
スタッフの方が親切で明るいのだが、老朽化には勝てないものを感じた。スタッフの人数が少ないためか、フロントに人がいなかった。
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Guest User
Four Seasons Pavilion, Seafood Pavilion
Stayed in Oct 2024
Family
1 review
Posted on Dec 1, 2024
①設備が古い
②清掃が行き届いていない
③宿泊した部屋の窓は、松島海岸に面しておらず
ホテルのガラクタ置き場が目の前にあった
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Guest User
Stayed in Feb 2023
Family
Posted on Mar 6, 2023
I email the hotel as there are free transportation. No email replied. Call in internationally, no one understood a single English I have said. Had to ask whoever Japanese stranger to help me call the hotel for pick at JR Matsushima station. Bought the room with dinner and breakfast . Had terrible dissatisfaction and disappointment for getting a bento box for an onsen hotel 😤 and it’s not cheap the room. Besides onsen and staff tried really best to accommodate me with not knowing English. Nothing are great about this property even I’m still staying in for the night
Guest User
Stayed in Nov 2023
Other
Posted on Dec 25, 2023
I stayed here with a few friends in November. I believed their words, "Please call us when you arrive at Matsushima Kaigan Station. We will come to pick you up right away," so I called them, but we ended up waiting for 20 minutes. The facility is old, and it is inconvenient to go to the annex, as you have to go down the stairs and then take the elevator. The rooms are also very old and shabby. The food we were looking forward to was cold, so it didn't taste as good. To top it off, breakfast is a buffet, but there is a long line. The value for money is terrible.
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an_angel_104
Stayed in Jun 2022
Family
Posted on Jul 24, 2022
On the surface it looks good. But when you go inside, it's a building that reminds you of the mid-Showa period. It smelled old. The view from the room was nice, but the windows were dirty, which was disappointing. The TV was small, which was also disappointing. The futon was laid out from the beginning. The bath was quite hot, about 42.43 degrees. I went to bed early and took a walk around Matsushima in the early morning. I left a lot of my breakfast, including the rice, on my hands, which made me wonder if it was for business use. It was cheap with the prefecture resident discount, so I guess it's okay = 3. I probably wouldn't stay here again if there wasn't a prefecture resident discount. But the staff were mostly warm and welcoming!
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6/10