Matsuyama New Grand Hotel Reviews
Matsuyama New Grand Hotel
3 Chome-4-10 Nibancho, Matsuyama City, Ehime Prefecture, 790-0002, JapanView Hotel Details
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Matsuyama New Grand Hotel Guest Reviews
3.9/5
Good
25 review
Verified reviewsLocation3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(25)
Positive reviews(11)
Guest User
East Wing Low Floor Economy, Single
Stayed in Apr 2024
Solo travelers
6 review
Outstanding
Posted on Apr 9, 2024
Excellent location, clean bathhouse
Comfortable and safe alone
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YLKAo Kao
West Building Single Room
Stayed in Oct 2023
Solo travelers
2 review
Great
Posted on Oct 25, 2023
Close to Dajie Station, it is convenient for shopping, eating and traveling. The staff at the counter are friendly and happy to help solve problems. There is no problem in communicating using mobile translation software. There is a hot spring bath which is also very clean and tidy. The hotel takes an environmentally friendly approach, and supplies can be obtained in the lobby as needed. There is a washing machine on the first floor.
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ひげドラム
West Building Single Room
Stayed in Apr 2023
Solo travelers
4 review
Posted on May 4, 2023
It's a very ordinary business hotel.
However, there is a large natural hot spring bath, and there is both a "normal bath" and a "spring bath (water temperature about 36 degrees)" where you can relax and relieve your fatigue.
There is an affiliated parking lot (multi-storey) next door, but they said "low-height cars are not allowed," so I was unable to park my car (Rover Mini with oil pan guard).
When I asked the man directing me where I should park, I was stunned to be told "you'll have to find it yourself!"
I parked my car next to the hotel and asked the front desk, who told me about several paid parking lots, and I was able to park cheaper than the affiliated parking lot.
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10415
West Building Single Room
Stayed in Oct 2023
Business travelers
18 review
Posted on Nov 12, 2023
Breakfast was standard but tasty.
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Guest User
Double Room with Semi Double Bed-Non-Smoking
Stayed in Jul 2024
Couples
2 review
Posted on Jul 19, 2024
시설 깔끔하고 휴식을 취하기에 편하네요
여행하는 동안 대욕장도 깔끔하게 잘 되어있고
전체적으로 부족함이 없었어요 심지어 근처에 다니기 편한 위치!!!!!
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marines26
Stayed in Feb 2024
Solo travelers
Posted on Feb 7, 2024
I made a reservation at a hotel of the same class in Katsuyama-cho, but because of the rain forecast, I changed my reservation to a place closer to Okaido. Well, even though it was a light rain, it was still far from Okaido Arcade and I needed an umbrella. The source of the hot spring was lukewarm at 36 degrees, which was not suitable for me. I was glad that there was also boiled water. I spoke with the staff at check-in, over the phone to let me know that I could use the large bath in my roomwear, and when I left my luggage, and everyone was very pleasant. The cleaning staff's greetings when I left the room were also pleasant. The toothbrushes were wrapped with illustrations of Matsuyama's basketball team, which might have made fans happy. I didn't want to pay more than I paid, so it was a good value for the price.
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ゆうじゅん
Stayed in Nov 2023
Couples
Outstanding
Posted on Nov 8, 2023
I visited Matsuyama for the first time to support a soccer team. I stayed overnight and watched a soccer match, so I only did sightseeing in Matsuyama city, and chose this hotel for its location and price. It was close to the tram station, restaurants and convenience stores, had a large public bath (hot spring), and the breakfast was delicious, so it was a really good hotel. The rooms have been renovated and are clean, and are larger than modern business hotels. It is also convenient to go to Dogo Onsen by tram.
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Guest User
Stayed in Jan 2023
Solo travelers
Outstanding
Posted on Jan 4, 2023
The public bath was cleaned regularly by the staff, and it was always clean, and the customer service, including the bed-making staff, was wonderful.
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Response from Property: Thank you for staying with us at Matsuyama New Grand Hotel. Thank you again for your valuable review. I am very happy and honored to have praised the hospitality of our staff. The words from our customers will be our hard work! ! Were you able to use the hot springs? The hot spring water is drawn from 670 meters below ground and is fed directly from the source. It's lukewarm at 36 degrees, but we also have boiled water (41 degrees), so you can use it according to your physical condition. All night business until 10 o'clock in the morning is well received by everyone. We will continue to do our best to improve our services. We are looking forward to seeing you again. Matsuyama New Grand Hotel Front Fujita
Guest User
Stayed in Jan 2023
Couples
Outstanding
Posted on Jan 4, 2023
Stayed with breakfast. It is beautiful because it is renewed. Located in the downtown area, there are many shops such as Mitsukoshi and restaurants within walking distance, so you can eat while walking. The bath is free-flowing from the source, and you can put it in at any time. Check out at 11am was easy. It was comfortable and affordable at this price.
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Response from Property: Thank you for using Matsuyama New Grand Hotel. We would also like to thank you for your feedback regarding your stay at our hotel. The hotel was founded as a result of pumping up hot springs in the city of Matsuyama.In addition to downtown areas and famous places, there are many government offices and banks nearby, making it a convenient location for guests to use for sightseeing and work. It is located in All of our employees would be very pleased if our guests who visited Matsuyama were able to relax in the hot springs, carry out their errands during their stay without stress, or enjoy their excursions to their heart's content. If you have another chance to come to Matsumoto again, please use our hotel. Matsuyama New Grand Hotel Front Shiroishi
Guest User
Stayed in Jan 2023
Solo travelers
Outstanding
Posted on Jan 4, 2023
Excellent access to the main road and Gintengai in the center of Matsuyama city. The entire building is non-smoking and recommended for women. You can also take a day trip bath, so I often use it✨
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Response from Property: Thank you for staying with us at Matsuyama New Grand Hotel. Thank you again for your valuable review. I am very happy that you were satisfied with your stay. Regarding access, it is within a 5-minute walk from the shopping district (Okaido), the city train platform (Okaido Station), government offices, etc. It has been well received by everyone for its convenience. Regarding the hot spring (large bath), guests can use it as many times as they want from 15:00 to 10:00 the next morning. The hot springs are drawn up from 670m below ground and used free-flowing (36°C). We also have boiled water (41℃), so you can use it according to your physical condition. In addition, foreign customers can also use it, but business hours are from 15:00 to 24:00. Thank you for your understanding. We will continue to do our best to improve our service. We are looking forward to seeing you again. Matsuyama New Grand Hotel front desk Fujita
Guest User
Stayed in Oct 2022
Business travelers
Very Good
Posted on Oct 28, 2022
I stayed in the West Wing 508 on a business trip. The unit bath is a bit Showa-era, but I don't mind that. However, I can't stand the strange smell (smell of sewer) that comes from the drains sometimes. For that reason, I gave it a -1.
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Response from Property: Thank you very much for using Matsuyama New Grand Hotel. We would also like to thank you for your valuable review. We are very sorry that you had an unpleasant experience in your room. We have immediately cleaned the drainage. We sincerely apologize. If you have any concerns the next time you use our hotel, please do not hesitate to contact the front desk. We will do our best to assist you. We will continue to work hard to improve our service. All our staff look forward to welcoming you again. Matsuyama New Grand Hotel Front Desk: Fujita