Econo Lodge Inn & Suites Matthews - Charlotte

Simple and clean for what it is/appears to be, no issues.

The clerk overcharged me for the deposit by $125.00. He assures me it will be refunded, but I wasn't pleased by his response.

The room was very clean. The linens and towels were so white and clean. Definitely worth a visit.

The first room look old ******* room 2 room look better it was a smoker room it looks scary 😳 I won't go back curtains look like it haven't been wash in years dirty wash cloths was left on the shower lamp look like it came out of a horror movie no table phone look like you might catch a disease will not go back. Bed had a cigarette burn in the blanket.

The place smelled really bad and the staff was quite rude. I checked in at a time and I wasn’t told about guest being added it was a last minute reservation. I told him it was two of us I didn’t have issue for paying for my guest that was staying there. I do have a problem with family coming to see me and they charging me an extra $20 for having family come see me that didn’t stay the night. The internet kept kicking me off for the time I was there I couldn’t stream a full movie without it kicking us off the servers. The mini fridge was broken and the microwave took forever to heat up the food. Finally I had the privacy tag on the door meaning I have having some adult time in the room that morning. The “manager” comes to the door and knocks and I replied with “we are busy right now come back later” because we were naked. He, the “manager”, kept knocking forcing us to come to the door, and I came to the door and said “sorry we don’t need room service.” To which he replied “ okay but I still need to do a FULL WALKTHROUGH of the hotel. Now take it I didn’t see him do that with any other apartment, and I had a privacy tag on the door which wasn’t very private at all. With my significant other naked under the sheets because he wouldn’t leave us alone. I will never in life recommend this hotel to any of my friends or family and I hope nobody thought they could have a romantic get away here because these people invade your privacy.

Needs lots of updating !