Constance Belle Mare Plage Reviews
Constance Belle Mare Plage
RQM8+7GF Belle Mare Plage, MU, Poste de Flacq, Mauritius, MauritiusView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Constance Belle Mare Plage Guest Reviews
4.4/5
Very Good
95 review
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All Reviews(95)
Positive reviews(93)
Reviews with photos/video(8)
Great service(10)
Negative reviews(2)
Anonymous User
Prestige Room
Stayed in Jun 2024
Couples
4 review
Amazing
Posted on Jun 14, 2024
Nicest place to spend quiet time for couples. Great staff and services at any time of the day.
Guest User
Prestige Beachfront Room
Stayed in Sep 2023
Friends
3 review
Outstanding
Posted on Sep 29, 2023
Amazing Hotel. Impeccable service 10/10 would recommend to anyone visiting mauritius
LisaaX
Prestige Room
Stayed in Aug 2023
Couples
10 review
Outstanding
Posted on Aug 3, 2023
Had a great stay . Joy was the best . Very polite, very welcoming and made us very comfortable.
The hotel was beautiful had a great birthday 🎉.
Response from Property: Thank you LisaaX for your appreciation. We look forward to welcome you back some time.Best regardsGert Puchtler I General Manager
Aline TAMBA
Prestige Beachfront Room
Stayed in Jul 2023
Solo travelers
3 review
Outstanding
Posted on Jul 5, 2023
Best hôtel ever. I've been around the world but such warmness and welcome is one in a million. Many thanks Constance belle mare.
Response from Property: Dear Aline,Warm greetings from Constance Belle Mare Plage. Thank you so much for your stay and your beautiful review. It was a pleasure for the team to be at your service. I hope to have the pleasure to welcome you back again another time.With best regardsGert Puchtler I General Manager
Guest User
Prestige Room
Stayed in Nov 2022
Couples
2 review
Outstanding
Posted on Nov 16, 2022
I had a fantastic stay at this hotel. The location was beautifully placed on the east coast of the island. Great views of the beach. But the truly outstanding thing about this place were the staff. Undoubtedly the heart and soul of the place. I definitely recommend anyone going to Mauritius to have a stay at this hotel. A very special thank you to Rishi & the team. Also to mr ashish for sorting me out.
Guest User
Prestige Beachfront Room
Stayed in Oct 2021
Solo travelers
1 review
Outstanding
Posted on Oct 6, 2021
The hotel is kind of old. However, the staff are friendly and welcoming. The beach nearby is quiet and pristine. The breakfast offers a great variety. Food is presented beautifully. The price is good for the first three days of October as Mauritius just reopened.
Guest User
Prestige Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 22, 2024
The staff is hard to beat in terms of friendliness.
Fantastic facility with a wonderful ambience
Original TextTranslated by Google
Guest User
Prestige Room
Stayed in Oct 2023
Couples
10 review
Outstanding
Posted on Nov 15, 2023
The hotel is large, the catering is rich, and you can enjoy tuna freely. The room is also large, the facilities are new, the service is very attentive, a typical resort hotel, and the bar atmosphere is very good.
Original TextTranslated by Google
6/8
Response from Property: Dear Guest,Warm greetings from Constance Belle Mare PlageThank you so much for your stay and for your appreciation. It was a pleasure for the team to be at your service. I sincerely hope to welcome you back again at our resort for other beautiful moments. Warm regardsGert Puchtler I General Manager
Guest User
Prestige Beachfront Room
Stayed in Sep 2023
Family
18 review
Posted on Oct 1, 2023
Very bad hotel: The first room is very small and the space is very low. The so-called family room is only 15 square meters and 2 meters high. It is very uncomfortable! , the key point is that the room is very old, and the towels inside are not as good as those in domestic fast hotels priced at 200 yuan; secondly, the meal included in the order, the variety is very small, and the taste is average; thirdly, there is no hair dryer; fourthly, the service attitude is not friendly to Chinese people
Original TextTranslated by Google
Response from Property: Dear guest,Warm greetings from Constance Bellemere Beach.We are very sorry for your unpleasant experience during your stay at the hotel. Your feedback is important to us and we sincerely apologize for the inconvenience you have experienced.We understand that the room you were assigned did not meet your expectations in terms of size and comfort. Your comments about room conditions and facilities are taken seriously and we will thoroughly investigate and resolve these issues to ensure our guests have the correct understanding of the room type they can expect.Regarding dining options, we regret that you were not satisfied with the variety and taste of the dishes. Our cooking offers a variety of tastes and preferences, and we're sorry if we fall short in providing a satisfying dining experience.We respect every guest regardless of their nationality, and we are deeply sorry if you feel that the service attitude is unfriendly to Chinese guests. We appreciate your feedback and we will enhance cultural sensitivity and training for our staff to ensure a welcoming, respectful environment for all guests.We have taken note of your comments and are committed to making the necessary improvements to enhance our guests' experience. If you decide to give us a chance again, we would be honored to host you and provide you with an improved and enjoyable stay.Best wishes to Shang Qi,Gert PuchtlerGeneral manager
Ina Nana
Prestige Room
Stayed in Sep 2023
Friends
6 review
Outstanding
Posted on Sep 11, 2023
An excellent Hotel. The staff is very professional and friendly. The meals are all delicious. Evenings at the hotel are very nice. And the activities offered are very fun. I highly recommend.
Original TextTranslated by Google
6/11
Response from Property: Dear Ina,Warm greetings from Constance Belle Mare PlageThank you for your stay and for your appreciation. We look forward to welcome you again soon.Best regardsGert Puchtler I General Manager
ty34
Junior Suite
Stayed in Jul 2023
Family
13 review
Amazing
Posted on Sep 17, 2023
This is a hotel where you can meet Chinese tourists, but there are very few Chinese people. First of all, the junior suite has a double bed and a double sofa bed, which can accommodate a family of four, but another child under 16 years old has to pay an additional 80 euros per day without an extra bed, including breakfast. The guy at the front desk of the hotel was very enthusiastic and courteous, and the other service staff were also very enthusiastic. Breakfast is very bad for Chinese people. It is not suitable for Chinese people than Intercontinental. Dinner is just okay and relatively rich. However, I only had dinner once in the hotel. The hotel has all the facilities that a resort should have. There are many swimming pools, but there is no exclusive swimming pool for children. The hotel beach has very white sand, which is obviously much better than the hotel beaches in the north.
Original TextTranslated by Google
6/8
Response from Property: Dear ty34,Warm greetings from Constance Belle Mare PlageThank you for taking the time to share your experience at our resort. We appreciate your feedback and are delighted to hear that you found our staff to be enthusiastic and courteous throughout your stay.We regret any inconvenience caused regarding the accommodation arrangements and the additional charge for an extra child under 16 years old. We strive to offer flexible options to accommodate families and ensure they have a comfortable stay.We take note of your feedback regarding the breakfast and understand that preferences may vary for different cultures. We continuously work on enhancing our dining offerings to cater to the diverse tastes of our guests.Regarding the swimming pool facilities, we appreciate your suggestion for an exclusive swimming pool for children. We are constantly evaluating our amenities to enhance the overall experience for families.We are pleased to hear that you enjoyed our beach with its white sand and acknowledge your comparison to other hotel beaches in the region.Your comments are important to us, and we will use them to make necessary improvements. We hope to have the opportunity to welcome you again and provide an enhanced experience that meets your expectations.Best regards,Gert Puchtler I General Manager
Oulagui
Prestige Room
Stayed in Aug 2023
Couples
7 review
Outstanding
Posted on Oct 22, 2023
The facilities and services are first-class, but the only drawback is that the sea water quality is not as good as that in the south and west of the island.
Original TextTranslated by Google
Response from Property: Dear Oulagui,Warm greetings from Constance Belle Mare Plage.Thank you for your stay an for sharing your impression. I am glad to read that you have enjoyed the hotel and it facilities and services. I am so sorry the sea was rough this time due to a climate condition. It is not always like this, nature is always unpredictable. I hope to have the pleasure to welcome you again another time.Warm regardsGert Puchtler I General Manager
Guest User
Pool Villas 2 Bedrooms
Stayed in Jun 2023
Family
9 review
Outstanding
Posted on Jun 30, 2023
The hairball in June is really a good season, not too hot, and the water temperature is okay. During the 5 days I lived here, every day was very pleasant. Most of the 8 restaurants need to be reserved in advance. Staff Kailash is often encountered, and every time he is very enthusiastic and brings happiness. The hotel environment is good, some sea projects are free, great!
Original TextTranslated by Google
Response from Property: Thank you for your appreciation. Hope to see you soon.Best regardsGert Puchtler I General Manager
Guest User
Junior Suite
Stayed in Jun 2023
Business travelers
1 review
Posted on Jun 24, 2023
The management of the restaurant is very poor, all the food is not covered, many small flies are lying on the food. It is simply unacceptable. The service is still very good, complained to the waiter in the restaurant, but still no one to deal with it. So I checked out of the hotel early. In addition, there is no change in the food, all the food is the same every day.
Original TextTranslated by Google
Response from Property: Dear Guest,Warm greetings from Constance Belle Mare Plage.Thank you for staying at our resort. I am so sorry to learn that you did not live up to your expectations. I have taken note of your comments and have taken the necessary corrective action. Please accept my apologies for any inconvenience that may have been caused. I know we cannot change the past, but I sincerely hope to have the pleasure to welcome you again another time.Best regardsGert Puchtler I General Manager
DZDZJ
Prestige Beachfront Room
Stayed in Apr 2023
Family
68 review
Outstanding
Posted on Apr 11, 2023
ha ha ha ha ha ha very good
Original TextTranslated by Google
