Hennessy Park Hotel

Hennessy Park Hotel Reviews

Hennessy Park Hotel

QF4Q+WVH, 65 Cybercity, Mauritius, MauritiusView Hotel Details
Hennessy Park Hotel
Hennessy Park HotelHennessy Park HotelHennessy Park Hotel
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Hennessy Park Hotel Guest Reviews

4.2/5
Very Good
55 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(55)
Positive reviews(42)
Reviews with photos/video(7)
Negative reviews(3)
Guest User
Classic King Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Great hotel in a good location! Will come back!
Guest User
Classic King Room
Stayed in Nov 2023
Business travelers
3 review
4.2/5
Very Good
Posted on Nov 16, 2023
Close to the office buildings with intermart just in 5mins of walking
Guest User
Classic King Room
Stayed in Jan 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Was very convenient location for my appointment hotel was great
Guest User
Classic King Room
Stayed in May 2023
Business travelers
35 review
4.0/5
Very Good
Posted on Aug 23, 2023
Good location, facilities in general. Located in the old town...
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Huoyisensongxianggong
Classic Room
Stayed in Jan 2023
Business travelers
1 review
2.2/5
Posted on Jan 30, 2023
It rained for the last two days and the power went out. No one cleaned the room. The service was very slow and the facilities were unusable.
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Anusha b
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 8, 2024
I've been a member of the gym at Hennessy Park Hotel for some time, and while it was good before, it lacked the guidance and motivation I needed to reach my fitness goals. However, that all changed when Sameer and Jeremie joined the team at the Ispa Club. From the moment they started, the atmosphere in the gym transformed. Sameer and Jeremie are incredibly knowledgeable, supportive, and genuinely invested in helping members achieve their goals. They provide personalized assistance, whether you’re just starting out or looking to push your limits. Their motivation and dedication are contagious, making each workout session something to look forward to. Thanks to their guidance, I’ve been able to achieve goals I never thought possible. The Ispa Club at Hennessy Park Hotel is now a place I highly recommend, whether you’re a local resident or visiting from abroad. It’s a top-notch facility with a team that truly cares about your fitness journey! Keep it up
Ramsamy S
Stayed in Jul 2024
Couples
2.0/5
Posted on Jul 1, 2024
No welcoming drinks. I’m extremely disappointed with the service. I was in room 402..i had requested for a rm deco (with towel) upon arrival, same not done. Room was not ready, we had to wait for an hour or more. There was only one bathrobe in room. Someone came and kept the bathrobe on the chair and it was torn some places. I called hsk for another one but no one showed up. There was miscommunication, i called at the reception to inf them about the minibar not working but same was not changed instead they refilled it. Upon ck out i had to pay for the items i didn’t consume and the juice was already expired. The head shower & toilet was not well cleaned. The pool was not heated. Rm 404 there was food (gummy) stuck on bedsheet. I work in a 5* hotel and i wasn’t expecting this type of service. Non recommendable.
Response from Property: Dear Mrs. Ramsamy, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for any inconvenience you may have experienced. Your concerns are of utmost importance to us, and we are actively investigating the issues you raised. Rest assured that we take your feedback seriously, and we are committed to making necessary improvements. Our goal is to provide exceptional service and maintain the highest standards for our guests. Looking forward to welcoming you again for a renewed experience. Sincerely, Ludovic Lagesse - General Manager
PONNY C
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 23, 2024
I had a wonderful dining experience at Sushi Me, thanks to William's excellent service. He was attentive, knowledgeable about the menu, and ensured our needs were met promptly throughout the meal. The sushi itself was fresh and flavorful, exceeding my expectations. I highly recommend Sushi Me for both the quality of food and the outstanding service provided by William.
Response from Property: Dear valued guest, Thank you for sharing this wonderful review! It’s wonderful to hear that William provided a great service. By the way, have you had the chance to try a delicious pastry from Rocher Coco? If not, I highly recommend giving it a try during your next visit. Warm regards, Ludovic Lagesse – General Manager
Lukasi C
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 22, 2024
I really like the restaurant, the food was very delicious, service 10/10 and I wish to come here again.I really like the restaurant, the food was very delicious, service 10/10 and I wish to come here again.I really like the restaurant, the food was very delicious, service 10/10 and I wish to come here again.I really like the restaurant, the food was very delicious, service 10/10 and I wish to come here again.
Response from Property: Dear valued guest, Thank you so much for sharing your lovely experience which warms our hearts! It’s wonderful to hear that you enjoyed our services. Did you also have the chance to try our delicious pastries from Rocher Coco? We offer a range of cakes and pastries, perfect for dessert or a coffee break. Looking forward to welcoming you back soon for another memorable dining experience! Warm regards, Ludovic Lagesse – General Manager
Zaynab A
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 25, 2024
I had a pleasant time reuniting with my friend. Anabelle and Isha were very friendly and welcoming. The sushi were very tasty and I also enjoyed the atmosphere of the hotel. Recommended for a pleasant and welcoming time with your loved ones.
Response from Property: Dear valued guest, Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful time at our hotel. It’s wonderful to know that our staff made you feel welcomed. We would love to have you back, and if you’re in the mood to explore a variety of international flavours, we invite you to visit our other restaurant, Grain d’SEL. We offer a delightful selection of international cuisine that we’re sure you’ll enjoy just as much. Looking forward to welcoming you again soon for another memorable experience with your loved ones! Warm regards, Ludovic Lagesse – General Manager
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 3, 2024
Clean, comfortable rooms Travel and transfers arranged in advance Shuttle service/taxi very punctual Pleasant friedly staff Good food Valeheel was my waiter for most of the week. Good, prompt, friendly, efficient service. Thank you. More towel hangers are required in the bathroom
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 30, 2024
Good food Good staff Good cooperation Enjoyed. I and my wife was here from 25th to 29th August. Good experiences, hotel at Eben. Near by mall Intra Mart. Liked it. Good hygiene. Hindi and English both languages Dinner was also good. Gym, Spa, yoga , swiming pool. Super !
Safari37664083658
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 28, 2024
Had an event of 80+ pax and the service was of high standards. Thanks to Ludovic, Shariff, Yuvraj. Special thanks to chef Gajadhur who arranged a jain veg meal within a short notice. Thanks to Maylanie of the banquet sales team too, always a pleasure working with her.
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 24, 2024
Nice spacious rooms good decor comfortable and very eco friendly food excellent Definitely recommend Restaurants nearby Drinks in the bar served till late Nice and friendly staff Courteous too We used the laundry service good too Food had a lot of variety hot and cold
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 22, 2024
The event went very well....thank you very much to Mr Ludovic and his team for the whole organization, service and for the last minute amendments. Excellent service...well done....................................,......................................................................... ................