Hennessy Park Hotel Reviews
Hennessy Park Hotel
QF4Q+WVH, 65 Cybercity, Mauritius, MauritiusView Hotel Details
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Hennessy Park Hotel Guest Reviews
4.2/5
Very Good
61 review
Verified reviewsLocation4.2
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(61)
Positive reviews(42)
Reviews with photos/video(12)
Negative reviews(4)
Guest User
Classic King Room
Stayed in Jul 2024
Business travelers
20 review
Outstanding
Posted on Aug 31, 2024
Great hotel in a good location! Will come back!
Guest User
Classic King Room
Stayed in Oct 2023
Business travelers
3 review
Very Good
Posted on Nov 15, 2023
Close to the office buildings with intermart just in 5mins of walking
Guest User
Classic King Room
Stayed in Dec 2022
Business travelers
3 review
Outstanding
Posted on Mar 20, 2023
Was very convenient location for my appointment hotel was great
MonanMorer
Classic King Room
Stayed in Oct 2024
Solo travelers
3 review
Very Good
Posted on Nov 18, 2024
Advantages: The room is clean and spacious. Disadvantages: The breakfast quality is relatively poor, especially the fruit is not tasty. The room service may be of higher quality if you consider leaving a tip.
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Guest User
Classic King Room
Stayed in Apr 2023
Business travelers
42 review
Very Good
Posted on Aug 23, 2023
Good location, facilities in general. Located in the old town...
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Huoyisensongxianggong
Classic Room
Stayed in Dec 2022
Business travelers
1 review
Posted on Jan 30, 2023
It rained for the last two days and the power went out. No one cleaned the room. The service was very slow and the facilities were unusable.
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Travel43188796196
Stayed in Nov 2024
Couples
Posted on Dec 27, 2024
I booked my hotel through agoda but when i reached my hotel the receptionist informed that my booking has been cancelled by them and they ask me to book the hotel again by themselves at double rate then somehow i manage to make my stay at Hennessy park hotel then there are complimentary activities which were not told by reception at first after asking myself firstly they refused to give me complimentary cruise then other day when i asked its included in our stay then miss cathie the main receptionist she helped an arrange a cruise for us
Response from Property: Dear guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologise for any inconvenience you experienced. Regarding your booking, there was an unexpected error on the online travel agency’s system on that day, which affected the reservations. As a result, guests had to book directly with us to ensure the correct rates. We understand that this may have caused frustration, and we regret any inconvenience it may have caused you. Additionally, we apologise for any miscommunication regarding the cruise. I would like to clarify that it was Kreety who assisted in arranging the cruise. We strive to ensure all our guests have a seamless experience, and I regret that this was not your initial impression. Your feedback is valuable to us. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Best regards, Ludovic Lagesse, General Manager
Riena c
Stayed in Sep 2024
Business travelers
Outstanding
Posted on Oct 19, 2024
I stayed in this Hotel during my Business trip in Mauritius. Ive never seen such a friendly environment hotel like this where all Staff are smiling and greeting and very accommodating. The food is excellent and appetizing. Really appreciate Chef Sanjeevee grain de sel kitchen. My dinner is always prepared so tasty and plating is amazing ❤️. I love this property ❤️ Also thank you Diksa Deojee, Mohesh and Samuel who are one of the best dine crew. Their service in the dining and in the hotel bar is spectacular and amazing and cheerful people. ❤️
Response from Property: Dear valued guest, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and had such a positive experience with our staff and dining services. Our team will be delighted to hear your kind words. Did you have the chance to enjoy a relaxing spa treatment at our I Spa club? Perfect to chill out and rejuvenate. We look forward to making your next stay just as memorable! Warm regards, Ludovic Lagesse – General Manager
Rosa K
Stayed in Sep 2024
Business travelers
Outstanding
Posted on Oct 16, 2024
It was amazing. They have an excellent food is a great restaurant. I loved the food… Love, love love love …………………………..,………………….,..,,,,,,,………..,,,.,,,,…………………………………………………………………………………………………………………………………………………………………………………………..
Top237ATL
Stayed in Aug 2024
Business travelers
Outstanding
Posted on Sep 14, 2024
I spent most of stay in meeting rooms and the restaurant. The cuisine and service are exceptional. Great staff always ready to go extra mile to ensure your satisfaction. I booked a cocktail for our community and was amazed by the service. Avinash, Ludovic, and Bharti went extra to help. Thank you!
Response from Property: Dear valued guest, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our cuisine and exceptional service. Our staff are delighted to know they made a positive impact on your stay. Did you also have the chance to try our delicious pastries from Rocher Coco? They’re a favourite among our guests! We hope to welcome you back soon. Warm regards, Ludovic Lagesse – General Manager
Guest User
Stayed in Feb 2025
Other
Outstanding
Posted on Mar 5, 2025
Reeyash and Yoven were great waiters. We had a lovely dinner in a peaceful atmosphere. They gave us a free desert of coconut, which we enjoyed chewing for 10 minutes, great time. I am sure coming back. We are forced to add 35 characters to this review to post... So that's it...
Guest User
Stayed in Jan 2025
Other
Outstanding
Posted on Feb 28, 2025
Well, went to henessy park hotel last week. Really enjoyed. Service was great with miss anisha, she suggested us with great varieties of sushi which was incredible, first time was trying sushi. Thank you so much anisha for your services. Will surely recommend this sushi restaurant. Thank you.
Guest User
Stayed in Jan 2025
Other
Posted on Feb 24, 2025
Food really has gone downhill. Waited for 15-min for service. Then went to Sushi Bar to look for service there. No service. Went back to main restaurant and waited again for service (5-mins). Bouillabase was advertised as having prawns -- only one prawn and lots of cubed fish that tasted like hard cubed chicken. Mussels were way below minimum legal standard (tiny). Please see photo of the main course adverted -- Squid Ink Tortellini. Terrible presentation -- nothing like photo -- you can clearly see the missing ingredients. You need a host/hostess at the entrance. I complained to the waiter -- no apology.
Guest User
Stayed in Jan 2025
Other
Outstanding
Posted on Feb 21, 2025
Very nice and friendly . Great service with Anisha in grain d'sel +(breakfast) will come back again for sure. Memorable moments. Was here for military training. Everything went well.................,..............................
Guest User
Stayed in Jan 2025
Other
Outstanding
Posted on Feb 20, 2025
amazing hospitality,Anish was soo helpful and friendly.The approach was professional yet very welcoming together with Diksha and pravendra services were outstanding.Looking forward to their serving again.I loved every bit of the trip .I wanna thank Anish and team for their hospitality and great service .Bravo zulu.