Hotels near Barranco de la Muley, Maxorata

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

Hotel little bit tired but certainly one of the best 3* AI I've visited. Apts were large, I slept on sofa bed which was OK, only issue is shower over bath had no safety bars to assist in/out so bit precarious. Housekeeping visited daily, very hard working. Food was pretty good, afternoon snacks at pool bar especially popular! Usual drinks available, very little queuing required, bar staff were all very friendly, had a good laugh with most of them when trying to get weaker measures!! Special mention to Johnny (entertainment) who helped us to our room on arrival (due to our mobility issues) & to another one of the entertainment team (female, name sadly unknown) who noticed I didn't have a bookmark so presented me with one she'd made by hand the following day! Both went way above & beyond, very much appreciated. Reception staff were also very helpful, nothing was too much trouble. I'd say it's the staff that make the place worth a visit unless you want a beach ”on the doorstep” (Caleta approx 2.5km away), I walked via promenade but free buses & taxi less than €5 so not a massive issue for most. Will definitely be back. Thanks to all

Stayed in a premium room and all inclusive for 5 nights early October with my 6 year old son. On check in Maria at reception was fabulous, we got to our room and none of the extra special bits as advertised were in it. Maria made sure the next morning bathrobes towels a bottle of water and 1 bath salts were left in the room.Jody in the bar was fabulous our first night, very friendly and understanding. Food was delicious, get there early. There's a small shop on the premises stocking a bit of everything and staff are very friendly. Most of the staff are friendly. Pool is lovely and clean, my son loved the splash area. Entertainment staff around the pool are very good. Area is clean but our room wasn't cleaned for the 5 nights, first morning towels were dropped in and bin emptied. Our third day we arrived back to find a cleaner there who was very pleasant but only emptied the bin and I think changed the towels. Other than that it wasn't touched. I watched a review that recommended the superior room for the real and comy queen size bed, ours wasn't it was 2 beds joined together with a thinner mattress on top, level with the bottom and a gap that was filled with the cushions. I had to make a complaint about a cleaner in the dining area who thought it was hilarious to point and laugh at my son for having his cros on the wrong feet and continued to inform her colleague about him and continued to point and laugh 😳I approached her but she only spoke Spanish. I went to reception and Vanessa was fabulous, very understanding and empathic. Overall it is a lovely hotel, great pool , food and location. Taxis outside the airport to hotel approx 15e. 10 min walk to a beautiful beach. The few great staff make up for the bad ones.

Very clean comfortable beds and sofa modern lovely host went at Christmas they put on shows round pool.it was cleaned daily inside and out the only thing we did not like was the paint colour needed toning down to make it more modern it's a sickly bright green god knows who chose that awful colour. Could also do with a few arcade machines instead of having to go into town for something to do like a ****** no idea why 2 stars definitely worth more than that rating.i will be going again

The place is good, but maybe there are better hotels for the same price. Caleta de Fuste Beach is ideal for exploring the island because it is in the center of it, with a car you have 1 hour up and another hour down from this hotel to go to the best beaches. You can also relax on the hotel's beach with a very beautiful artificial pool made by the sea.

So we have stayed in caleta de fuste for the last 4 years, we have stayed at the barcelo fueterventura and the Elba carlota but this year decided on the Sheraton. I would say this is my favourite hotel, the staff absolutely make this a 5 star experience. From the moment we arrived by private transfer to getting a free glass of wine on arrival and the bellboy taking your luggage up to your room you know it's going to be a great holiday.. The hotel is a little tired in places it has a more old glamour style with dark wood furniture rather than white and modern. But everywhere is super clean and lovely. We stayed half board, the breakfast was good something for everyone, the food at the evening buffet was good but we just prefer to eat out and get waited on rather than stand in line. The fresh fish and meat cooked to order was a nice touch, the bar area has lovely outside and indoor seating. The staff work super hard and come and take your orders so you don't need to queue at the bar. Pool area fab always get a sun lounger. The pools weren't super warm but once the sun's out they soon warm up. Pool bar food was okay nothing amazing. We had lunch at the beach restaurant at the end of the pier right on the beach. It was amazing. The beach is lovely soft sand and clean. Lovely promenade to walk to shops and harbour. There is a shopping mall next door with a spar supermarket and a McDonald's. So can always buy food and snacks. The rooms are huge, lovely big sun terrace. Seperate bathroom and toilet, bath and walk-in shower. Rooms get cleaned and beds made and towels replaced every day. You get free pool towels at reception every day which is a nice touch. We booked with easyJet holidays and it was fab. We loved it so much we have booked again for 11 Nights bed and breakfast with a sea view for February. We can't wait to go back to our happy place.

Excellent Service , however be aware that i purchased through trip.com the hotel did try to charge me an extra £100 euros , because the deal i paid for wasn’t the price set by the hotel, however after the Receptionist spoke to the manager , they honoured the price i paid , all in all from start to finish took about 20 mins , the Room with a sea view was absolutely stunning, i thought the room had no electric , however a quick pop to the desk explained that the key card you use to get into the room goes into a slot in the entrance way to turn it on , ( quick suggestion to the hotel maybe explain this when you give out the room cards ) Having stayed in a different hotel previously i didn’t know what to expect , i’m happy to say i will be back , its at least 2/3 minutes walk to the beach , has disabled access which is great , lifts are in the lobby to allow higher floors, they have a chill out zone thats open from 9am which has rooftop jacuzzi’s ,sauna and stunning views over the sea , it also has two pools one inside the complex and another outside, The breakfast while inconvenient at times having to go downstairs to eat, ( they do have room service however at €10 was not something i wanted to pay personally it was a nice touch though ) was plentiful to say the least they had a large variety to cater to everyone . The receptionist were brilliant even with a slight language barrier , some are multilingual in any event , my advice learn some words in Spanish helps a lot ! The Room itself was absolutely spotlessly cleaned , fresh towels and bedding changed daily by the cleaners , with little heart chocolate’s was a nice surprise one slight issue for me unless you want to be woke up at 8/9am with the drinks bar i would fully use the do not disturb sign , The hotel has a massage and therapy i used the 2 hour service and both the husband and wife are an excellent edition to the hotel , they cater to a range of injuries , we even joked that my back was as hard as wood , they worked in tandem and gave one of the best massages i have ever had and i’ve had quite a few over the years. There are quite a few places to eat , however the restaurant which is about 1 minute walk from the hotel has the most amazing staff and the food is great, the prices are reasonable to. Now i know this is an adult only hotel so i was expecting the hotel to be loud in the evenings until the early hours , and while this was at the end of June 2024 i heard little in the way of noise passed 1am. Being the night owl having the sea view and listening to the sound of the waves at 1/2/3 am in the morning is the most peaceful i have felt , thank-you Ezra Mar for the Wonderful Memories. All in all it was an Excellent stay , I Will be back thats for sure , Thanks to all the cleaners and staff at the hotel , what a pleasurable experience.

Only stayed one night as late booking due to poor punctuality of Ryanair . It is in a very remote location so I could not stay for more than 2 days but was ideal for a short notice overnight stop . See views were nice and the double glazing stopped at the noise from the sea. This was a waste as the walls were so thin your could hear someone cough in the next room. Felt like the cleaner next door was in our room with us . Never ate as had to leave early the next morning .