Hotel Playa Grande

Lovely position opposite the beach. The room was dated and basic and had no facilities, eg, tea/coffee kettle. Staff really friendly on reception. Room was cleaned each day. Restaurant for coffee/breakfast opened at 8 am. We didn't eat there. We had a spacious balcony. The bed was ok but just one thin pillow. Some blankets in the cupboard if you were cold.

Room 114...Old tired room, damaged furniture throughout the room, and furniture very basic, the pictures are of the draws inside the wardrobe.. no fridge or beverage tray, such a shame. The Hotel doors were locked at 21.45 when we returned on Christmas day after being out for Dinner and drinks in a local restaurant....dircetions on the doors said if doors are locked/ closed ring the bell ..with an arrow pointing to a bell on the wall...so we rang the bell and waited...but no reply, thinking that night porter would come let us in as ge might be on his rounds checking the hotel, how wrong we were, we kept rining the bell..ringing the hotel (someone kept answering and then hanging up on us) untill 22.10....so we had no choice but to leave, we never slept in the beds so cant comment on how comfortable they were or not? ....we never really stayed in the room... Arrived back at the hotel the following morning spoke to the young lady on reception who was socked by our explanation of our nights events...we explained fully what had happened and was offered another night free of charge, this wasn't appropriate as the event we went to was already over....we asked for a refund which was given , we went to our room packed our belongings returned the key to reception and left.

I enjoyed my stay at this hotel the hotel staff are all very friendly including the cleaners. My room was very clean, it had a tv. There was no mini bar, coffee machine or fridge. I did ask to borrow a kettle which I the staff gave me. My 1st of 2 complaints is that in the room the plug sockets were not easy to use. In front of one was a dressing table and the one as I entered the room, near the door was about 8” off the floor. I wasn’t on a business trip but I needed to charge my phone, tablet and watch. My 2nd complaint is that the life guard was promising every day that the swimming pool was going to be cleaned (a sandstorm had deposited sand in it at the beginning of the week and the water wasn’t very clean it was cloudy) I didn’t use the swimming pool the whole week I stayed in the hotel some people swam in it but I chose not to. I understand that the pool was going to be cleaned at some point but I felt that the hotel didn’t prioritise this. This is a shame because I chose to stay in this hotel because it has a swimming pool.