Hotels near Aerospace Museum of California, McClellan Park

normally a great hotel but the front desk person greeting people who stay here should have exceptional customer service skills. it makes or breaks the experience. hire people that are nice!!!!!!!!!!!! also microwave and refrigerator would be nice. and asking to get a blow dryer turned into an hour waiting for it because I was told I couldn't go get it from the front

We have an annual conference in Sacramento and have been using this hotel for several years. Last week was our first conference in a couple of years and it was so disappointing. Check in was very slow. About 30 people in line. They had 4 clerks and then 2 of them disappeared. So it took a very long time to check in. Rooms badly need updating. Carpets in the elevators and hallways have not been cleaned in many years and are very dirty. Trying to call the front desk or room service was ridiculous - no one answers the phone. Mattress and pillows were lumpy and smelled funny. For breakfast, the restaurant only offered the $25 buffet, not the other items on the menu. All in all, if I had a choice, I would never stay here again

The hotel breakfast will start at 8:30, because it is necessary to hurry, so if you don't eat, the meal coupon will be wasted. The hotel offers free coffee and tastes good. I was overcharged at the time of check-in. Fortunately, I found out in time that the money was returned and the front desk was too unprofessional.

Dawn, is the best!! She followed up on my many questions while I coordinated rooms for seven high school kids and two coaches. Not only did she provide great service but gave us a great rate on top of that. Our kids raised money and worked hard so I appreciate her making sure we had the best deal. I felt confident during the process and when we got the rooms they were clean, comfortable and quiet. I arrived to meet Dawn for the first time her smile and assurance made me feel like I was part of something special. Her assistant checked us in with a smile and light hearted humor as she recommended venues/restaurants and directions. The sleep was perfect as my bed was soft, pillows were perfect and space was abundant. I went for a walk to find all the outlet stores across the street, and many good restaurants. The difference was the staff, always cheerful, always made time to answer questions. Dawn leads by example, I can see and feel that she empowers her people to have confidence that taking care of the customer is the ultimate goal. Thank you Dawn and crew. You rock!!! J Villa

We have stayed at this location multiple times. Our most recent was 5/15/22. The hotel needs an upgrade but I was told by the front desk staff the hotel is being sold to the county or the state. This location is a hit or miss in the rooms. The towels, pot & pans, cups, forks, plates, ect are not always consistence. Some room are dirty, stinky, and have broken fixtures. They is no gym since the Covid Pandemic and the pool has been closed for a while. This location does not offer upgrades to Marriott Bonvoy members, which is a shame. Tina is the only positive. Hour last stay was 5/15/22

Room is new and large nice cooking touch i wish i can staying longer

Such a nice place! Thank you!

Stay in the city center, mainly to attend the Golden One graduation ceremony, it is convenient to walk there, and you can also go to the old town by the river to see the old train station that is still in use, and visit the memorial hall of the construction of the Pacific Railway in the United States. The ticket is $12, and there are English explanations. If you are not good at English, remember to install a translation software. I also found Sacramento Chinatown, but there are not many people in the downtown streets during the day, and I always feel a little scared. The public parking lot next to the hotel is $20 a day. Of course, if it is valet parking, it may be $45. It is parked in one place, which feels unnecessary. The credit card mortgage is released slowly. It has not been released for more than a week. The credit card bill has been showing that it has not been credited. Of course, it may also be the reason for the temporary change of room type. When booking, the room type shows that the king-size bed room can accommodate four adults. I thought I could have a sofa bed, but when I got to the room, I saw a big bed and a small sofa. I negotiated with the front desk for a long time and changed to a room with a sofa bed. They promised that there would be no additional charge. Now I don’t know what the result is. The people have left, so I can only let it go. There is also an old building next to it, which was the former county court. It is now the county jail and is still in use.