Harper Wahid Hasyim Medan by Aston Reviews

Response from Property: Dear Our Valued Guest.Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed the amazing breakfast selection, the top-tier Javanese massage, and the modernly designed room during your stay. It's always rewarding to know that our guests appreciate the efforts we put into providing a great experience.We're also pleased that our staff could contribute to making your stay enjoyable with their helpful and polite service. If there's anything more, we can do for you or if you have any specific preferences for your next visit, please don't hesitate to let us know.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experienceWarm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear Tarnisujani.Thank you for sharing your experience with us.I'm sorry to learn that you faced challenges with the road leading to the hotel. Currently, there are ongoing government projects addressing city-wide road improvements, and we understand the inconvenience this may cause. We hope that these projects will be completed soon, resulting in more comfortable city roads.Regarding your experience with our reception, it's disheartening to hear that it was not up to your expectations. We sincerely apologize for any inconvenience caused. Your feedback is crucial to us, and we would appreciate more details so that we can address the issues promptly.Your insights are valuable, and we are committed to ensuring that your future experiences with us are more positive.Thank you once again for bringing these matters to our attention. We look forward to the opportunity to better serve you in the future.Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear Miss Masniah,We're delighted to hear that you had a good experience at our hotel. Thank you for your kind words about the hotel and our staff. It's always our goal to provide a pleasant and enjoyable stay for our guests.If there's anything specific you enjoyed or if you have any feedback on how we can make future stays even better, please feel free to share. We appreciate your choice to stay with us and hope to welcome you back for another enjoyable vacation in the future.Safe travels and thank you for your positive review.Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear Miss, Ys. YunitaThank you for your wonderful review. We're thrilled to hear that you found our Deluxe Room spacious and the bed amazingly comfortable. We're also glad that Harper Wahid Hasyim Medan is conveniently located near a mosque, allowing you to perform prayers during Hari Raya Aidil Adha.We appreciate your recommendation to stay at Harper Medan and are delighted that you enjoyed our good breakfast. It's great to know that our location is near popular attractions such as Ucok Durian and Wijaya Kesuma Bakery, where you can indulge in delicious local culinary and cake.We look forward to welcoming you back for another stay with your family and best friends. If you have any further requests or if there's anything we can assist you with, please don't hesitate to reach out. Thank you once again, and we can't wait to host you on your next visit.Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear Valued Guest.Thank you for taking the time to share your positive review. We're delighted to hear that our rooms have consistently met your cleanliness expectations. Maintaining a clean and comfortable environment is crucial to us, and we appreciate your acknowledgment of our efforts.We're also pleased to know that the amenities provided were more than sufficient for your needs. We strive to offer a range of amenities that cater to the comfort and convenience of our guests, and it's gratifying to hear that we succeeded in doing so during your stay.Thank you for your continued support, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm Regards,Edi suprayetnoHotel Manager

Response from Property: Dear Mr. Soarbeyond.Warm greeting from Harper Wahid Hasyim Medan. Thank you for taking a time to write such wonderful review. We are delighted our product and services meet to your expectation. The picture you are share and also your experiences will help other customer to have clear description of our product and services. We are always ready waiting for your visit in the near future. Once again, thank you very much for your review. Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear T,Thank you for sharing your reviews and pictures to other customer. We are very happy to hear you have good stay experience with us. Yes it is, as many guest mention that our location very strategic area which is in culinary area. And of course for best services we always share the customer feed back to all staff to make sure that all staff understand the customer needs. And we are very happy you can feel our best services from all the staff. Also our chef must be very happy to read your review that you enjoy the breakfast we provide. Hope to see you again soon in your next visit.Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear Mr. Rachman Arief.Thank you for your positive review and kind words. We truly appreciate your feedback and are delighted to know that you had a satisfactory experience during your stay with us. Your compliments on our consistent service are highly motivating for our team.Regarding the parking area, we acknowledge your observation and understand the importance of a well-organized and accessible parking facility. At the moment for the convenience in vehicle parking we already provide free valet service. We assure you that we are actively looking into ways to improve this aspect of our hotel. Your valuable input will guide us in implementing necessary changes to enhance our parking arrangements and ensure a smoother experience for our guests.At Harper Wahid Hasyim Medan, we are committed to continuously improving our services and facilities to meet and exceed the expectations of our valued guests like you. We value your patronage and hope that you will consider staying with us again in the future.If you have any further suggestions or concerns, please do not hesitate to reach out to us directly. Your feedback is instrumental in our ongoing efforts to provide exceptional hospitality to all our guests.Once again, thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay.Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear Valued guest.Thank you so much for your wonderful review. We're thrilled to hear that you had a great stay with us and that we will be your first choice for your next visit.Your satisfaction is our top priority, and we can't wait to welcome you back in the future. If you have any specific preferences or requests for your next stay, please feel free to let us know. We look forward to serving you again soon.Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear T,Thanks a lot for giving your time write your stay experiences at Harper Wahid Hasyim Medan. Yes Like other International Hotel we have deposit regulation to all customer during check in. The cleanliness is our first priority. Since the Air condition system are individual, yes it takes time to make it cool the room in the acceptable time. We provide our breakfast with variety of Indonesian food and also some of International for all our type of customers. Yes Harper Medan is located around culinary area. Thank you for always choose Harper Wahid Hasyim Medan for your stay during in Medan.Warm regards,Edi SuprayetnoHotel Manager

Response from Property: Dear Sir / Madam,Thank you for taking the time to write your stay experience at Harper Wahid Hasyim Medan. Your objective feedback were priceless for us. We do sorry for the inconvenience because our lift maintenance. Thanks for keep choosing Harper Wahid Hasyim Medan for your next visit. We really waiting for your next coming and We sure you will get better stay experience. Thank you.Warm regards,Edi SuprayetnoHotel Manager