The Reiz Suites, Artotel Curated Reviews
The Reiz Suites, Artotel Curated
Jl. Tembakau Deli No.1, Kesawan, Kec. Medan Bar, Medan, IndonesiaView Hotel Details
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The Reiz Suites, Artotel Curated Guest Reviews
4.3/5
Very Good
47 review
Verified reviewsLocation4.5
Amenities4.4
Service4.3
Cleanliness4.1
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All Reviews(47)
Positive reviews(46)
Reviews with photos/video(19)
Awesome stay(14)
Great service(11)
Awesome rooms(8)
Convenient for shopping(5)
Great location(2)
Negative reviews(1)
Johnsonlaiman
Suite
Stayed in May 2024
Business travelers
29 review
Great
Posted on Jun 3, 2024
The hotel location is nice , but the cleanliness is not good , sewer smell was coming out of the toilet , the bed is not cleaned properly ( some leftover hair on the sheet ) , the living room table was broken and only glued back on so i almost broke it when touching it
Sylvia Teoh
Reiz One Bedroom
Stayed in Apr 2024
Family
9 review
Posted on Apr 15, 2024
I booked 2 non-smoking room but the staffs mention that it is not written. I have to then show the proof but it is pointless, they do not have enough room to accommodate. The swimming pool is attached to the condominium swimming pool and the staff has to manually escort guests to go in through a separate path. They also do not inform to take the in-room towel.
Also lastly, the in-room towels are filthy. The hotel can do a better job in washing the towels
lisa Irawan Tarigan
Reiz Two Bedroom
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jul 2, 2024
Recommed utk family liburan
Jorn
Reiz One Bedroom
Stayed in Jun 2024
Couples
1 review
Amazing
Posted on Jun 20, 2024
Very nice hotel right in the middle of Medan. We were able to walk from the trainstation to the hotel.
Staff is really friendly and room was great and clean.
We got a free upgrade for a bigger room, which was nice.
Like to Travel to Medan
Reiz One Bedroom
Stayed in Nov 2023
Family
40 review
Very Good
Posted on Nov 16, 2023
Repeated stay. So far so good. Hope they can provide more power point for charging hp and provide detergent for washing those kitchen wares they provide.
Anonymous User
Reiz Two Bedroom
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Dec 6, 2023
comfortable stay with spacious rooms, friendly staff, and a convenient location.
Guest User
Reiz One Bedroom
Stayed in Oct 2023
Solo travelers
18 review
Amazing
Posted on Oct 22, 2023
Located very near the train station that goes directly to Kualanamu airport.
The room is quite huge w bedroom and living room. The laundry service is affordable (I didn’t try it).
There’s massage too that will go into your room.
Opposite the hotel got street food very affordable. Walking distance from a huge mall (podomoro).
Deltan
Reiz One Bedroom
Stayed in Feb 2024
Family
15 review
Very Good
Posted on Mar 6, 2024
Huge room
Room were upgraded
Friendly staff where willing to pack breakfast since we have leave to airport early morning
ItchyButt
Reiz One Bedroom
Stayed in Jan 2024
Couples
13 review
Very Good
Posted on Jan 29, 2024
My 3rd Stay @ Reiz Suites.... Love the location.. walking distance to the mall.. Nice cosy place
But Abit disappointed with the cleanliness and maintenance of the place....
Hope maintain the standard..
Toga Mamora
Reiz One Bedroom
Stayed in Jan 2024
Solo travelers
3 review
Posted on Jan 20, 2024
the check in process was very slow. they took like an average of 10 minutes to check one person. if you have 6 person ahead of you, good luck waiting. i will not likely come back.
Guest User
Reiz One Bedroom
Stayed in Nov 2023
Solo travelers
25 review
Very Good
Posted on Nov 7, 2023
Service is good, room is clean, food is a bit expensive bought from the hotel. Also a bit far from the airport.
Kavanagh
Reiz One Bedroom
Stayed in Oct 2023
Couples
14 review
Outstanding
Posted on Oct 20, 2023
This place feels more like a nice condo away from home than a hotel. You definitely get your money’s worth here. There are two nice malls and tons of restaurants near by. There is a restaurant next to the lobby and 24 hour room service. I enjoyed everything I ordered. The staff are very respectful and courteous.
diondewanata
Reiz One Bedroom
Stayed in Oct 2023
Couples
12 review
Posted on Oct 12, 2023
Good condo-style hotel. Located in downtown Medan. Walking distance to Pos Bloc (Medan Post Office), Medan Train Station, and Delipark Mall. Suitable for family staycation. There is one thing they can improve: gym facilities. If you want to do some workout or treadmill, this hotel should not be under your consideration.
Guest User
Deluxe Suite
Stayed in Sep 2023
Couples
23 review
Outstanding
Posted on Sep 24, 2023
Right at city center. Close to everything mall & restaurant around.There is a mouque just beside this hotel.
Guest User
Reiz One Bedroom
Stayed in Mar 2023
Solo travelers
6 review
Outstanding
Posted on Mar 16, 2023
Excellent Hotel/Condo/Apartment! Building and rooms are all new and clean. Well equipped unit everything u need inside the room is there. Mall is within walking distance. Temples and attractions etc are more or less 1km away. 24hrs cafe and bar within the building. Pool is big. Gym is incomplete tho. With In-room spa. Local street foods just across the property.
6/7
Response from Property: Dear Valued Guest, Thank you for taking your time to write your experience pertaining to your recent stay at our Services Apartment. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.Regards, Anton SubiyaktoGeneral Manager