Medan

Hotels near Inez Haura Sakhi, Medan

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Inez Haura Sakhi

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Radisson Medan
Radisson MedanRadisson Medan
13.41km from Inez Haura Sakhi
One of 4 stars business hotel in Medan with the best location surrounded by business districts. With leading room category is Superior, following by Deluxe, Junior Suite and Suite to accommodate your business trip. The professional and friendly staff at Radisson Hotel Medan are committed to making your stay both enjoyable and comfortable.

GGuest User 2022.09.21
Hotel located at decent area, with food surrounding the area. Pros: 1. Great housekeeping and front desk team 2. Staff in this hotel is definitely the highlights 3. They provide WhatsApp number for any request 4. Newly renovated is decently furnished for the price Cons: 1. Shower pressure is extremely weak, and they can't increase it, no matter how you adjust it and even getting engineering to look into it. 2. Facilities is not renovated, i.e swimming pool area. 3. Other guest is a nightmare (part 1) they smoke at the swimming pool area, then proceed to throw cigarette butts and spit into the swimming pool. Treating it like their waste pool. Secondly guest is wearing their full clothing and jump into the swimming pool. What a joke.. 4. Other guest (part 2) inconsiderate guest who is extremely noisy, and kept moving furniture thru out the night 4am and morning 8am, not to mention, they smoke in the non smoking room and the smell gets thru my room, due to shared ventilation. 1mil rupiah fine is too little!! Some suggestions, have a exit direct to swimming pool, instead of going thru smoking room at level 2. Perhaps put non Indonesian couple on the same floor, instead of mixing them with other unruly guest. Have a guard to control people in swimming pool to ensure pool rules is enforced, knowing Indonesian guest have 0 education on following rules.
Very Good
149 review
4.1/5
Bobotel Gatot Subroto Medan
Bobotel Gatot Subroto MedanBobotel Gatot Subroto Medan
13.43km from Inez Haura Sakhi
With a stay at Bobotel Gatot Subroto Medan in Medan, you'll be within a 5-minute drive of Plaza Medan Fair and Grand City Hall. This hotel is 1.2 mi (2 km) from Vihara Borobudur and 1.3 mi (2.1 km) from Sun Plaza. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite. Make yourself at home in one of the 45 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Ssyafriemuhammad 2020.01.25
actually i didn't expect more than this hotel,and it seems that this hotel didn't expect much either.the position of the hotel is indeed being a central city,but the surrounding environment is indeed surrounded by residents'homes. i stayed in a studio type room 16 which was the biggest type when viewed from the application where i booked,but it turned out that the size of the room was still relatively narrow. the bathroom in the room is also very narrow and the positioning of the curtain for bathing even makes the bathroom narrower. The hallway to the room also has no air conditioning and no lift while my room is on the 3rd floor so it can imagine a mix between tired and hot during going to the room. Another thing I would like to discuss is breakfast in the morning with frozen food, so the hotel provides a freezer containing frozen food bottled and we chose our breakfast directly. After that the clerk will cook it with micowave. this is my first time staying in a hotel with such a breakfast system. i don't know if this kind of system is good or not,but this system makes me feel that this hotel is indeed allocated for “emergency” travelers who want to be practical and fast. Fortunately the reception and the hotel staff including the security guard were so friendly that at least there was one good little thing I could praise from this hotel.
Very Good
87 review
4.2/5
Price from
INR 1,134
per night
Check Availability
Aryaduta Medan
Aryaduta MedanAryaduta Medan
13.93km from Inez Haura Sakhi
A stay at Aryaduta Medan places you in the heart of Medan, within a 15-minute walk of Grand City Hall and Sun Plaza. This family-friendly hotel is 1 mi (1.6 km) from Sri Mariamman Temple and 1 mi (1.7 km) from Vihara Borobudur. Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride on the shuttle (surcharge), which operates within 3 km. Enjoy international cuisine at The Kitchen, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 195 guestrooms featuring refrigerators and minibars. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

GGuest User 2024.04.30
The restaurant in Aryaduta called The Kitchen, I have tried their Watermelon Yogurt, and it was delicious. I couldn't finish and ask them pack for me, they even take the initiative to send it to my room. Very good service.
Excellent
215 review
4.4/5
Price from
INR 3,427
per night
Check Availability
Grand City Hall
Grand City HallGrand City Hall
13.93km from Inez Haura Sakhi
The Grand Cityhall Medan Hotel and Serviced Residences located in the heart of Medan, exactly 0(zero) km of Medan City and just 60 minutes from International airport by car and 5 minutes away from the train station to International Airport. Free shuttle service to drop off or pick up from and to train station Medan. D'Heritage at Balaikota coffee shop with classic - historical atmosphere and preserve the legacy of the past in the Dutch colonial period, located at the lobby level. Guests can sample Chinese and Western cuisines. There is a spa and wellness centre with professional massage services and guests also can enjoy outdoor swimming pool.The hotel offers rooms and suites with dramatic views of the city skyline and within easy walking distance across of the hotel you could experience the most convenient place for hang out as well as dining & shopping. Provides a wide selection of dining options.

GGuest User 2023.04.16
I had a pleasant stay here, good ambience, love the room smell and lobby. The breakfast is good also, many varieties. The staffs are very good, so friendly and helpful. You won't to regret to stay here. Very recommended and affordable price. I met fauziah and she's so friendly
Excellent
63 review
4.5/5
Price from
INR 5,254
per night
Check Availability
M Hotel Medan
M Hotel MedanM Hotel Medan
13.98km from Inez Haura Sakhi
M Hotel Medan offers accommodation in Medan and is located 2. 7 km away from Maimun Palace. The property features free WiFi. & Each room is equipped with air conditioning. The bathroom comes with Shower. & Guests can enjoy a meal at the restaurant on-site or visit Merdeka Walk. Other dining options are also located around the property. Other facilities in M Hotel Medan are 24 hour front desk. M Hotel Medan is 1 km from DeliPark Mall and 400 metres from Pos Bloc Medan. The nearest airport is Kualanamu International Airport, 39. 4 km from the property.

SSofilastika 2024.07.02
the room is clean service is really ok downtown location Harga sangat worth it Recommend 👍🏻👍🏻
Excellent
13 review
4.4/5
Adimulia Hotel Medan
Adimulia Hotel MedanAdimulia Hotel Medan
14.43km from Inez Haura Sakhi
With a stay at Adimulia Hotel Medan in Medan, you'll be within a 5-minute walk of Sun Plaza and Sri Mariamman Temple. This hotel is 0.7 mi (1.1 km) from Grand City Hall and 1 mi (1.6 km) from Vihara Borobudur. Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 261 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

KKashif7 2023.11.20
Such a nice day i spend there .. the view was also very amazing..and the service were so good.. I will visit very soon again inshaAllah
Outstanding
149 review
4.6/5
Price from
INR 5,385
per night
Check Availability
Danau Toba Hotel International
Danau Toba Hotel InternationalDanau Toba Hotel International
14.75km from Inez Haura Sakhi
Danau Toba Hotel International is perfectly located for both business and leisure guests in Medan. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas. Television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk can be found in selected guestrooms. The hotel offers various recreational opportunities. Danau Toba Hotel International combines warm hospitality with a lovely ambiance to make your stay in Medan unforgettable.

RR2202DJtomh 2021.03.21
We only stayed at this hotel because we were attending a wedding reception being held there. I have stayed in more than 150 hotels around the world and for the first time I was required to pay a refundable deposit for a remote control for the A/C. The bathroom is exceedingly tiny. My cat couldn't swing a cat in it. There was no hot water at 5:00pm after we had travelled 5 hours to get there and really needed to freshen up. On our way to dinner, I asked at reception about this and was told that due to ”technical problems” we could only have hot water from 6 - 8AM and from 6 - 8PM. I explained that I did not know about this. The receptionist then showed me a document that I had not seen nor been shown when checking in that explained the situation. I suggested that guests should be informed about this when checking in. Miraculously, the 'technical problems' were resolved the following morning. The staff were not aware of what was happening at the property. We asked if there was live music. The receptionist directed us to two venues on the property, but each was closed. Only the disco was open. The food in the restaurant was mediocre at best. They try to do this barbeque thing at the table, but it fails to deliver. There were plenty of plates, cups, glasses and so on, but only one spoon. There's no light above the cabinet where you make tea or prepare snacks etc. The light above the makeup / grooming mirror was not working. They clearly don't check that everything is working when they clean the rooms. The furniture, carpets, cabinetry, wall coverings etc are very dated. However, the bed was comfortable and the wall covering behind the bed was relatively new. There's no safe in the room. I know that safes are expense and there are always technical problems, but pretty much every property that says it's 4-star has a room safe. The worst part from a safety perspective is that the elevator doors close within a very short time. I injured my arm as the door closed on me within 5 or so seconds and hit me quite hard. A petite granny could have been seriously injured. No-one seems to care. It's an obvious problem and should have been fixed. The restaurant did not stock beer or wine or any other alcoholic beverage. It's a property that management doesn't seem to care about. The staff are helpful, willing, courteous and respectful, but not properly trained. This is a sign that management or ownership doesn't give a toss.
Very Good
160 review
4.1/5
Price from
INR 1,994
per night
Check Availability
Swiss-Belinn Medan
Swiss-Belinn MedanSwiss-Belinn Medan
14.83km from Inez Haura Sakhi
With a stay at Swiss-Belinn Medan - CHSE Certified, you'll be centrally located in Medan, a 9-minute walk from Medan Mall and 10 minutes by foot from Tjong A Fie's Mansion. This hotel is 0.9 mi (1.4 km) from Maimun Palace and 1.1 mi (1.8 km) from Vihara Borobudur. Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 180 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

AAZELEA 2023.09.28
The hotel is located conveniently next to an IndoMart. The rooms are nice with a window looking down on the reception area below. The beds are a little hard. Aircon and hot water works well. There is a full sized fridge but freezer does not work. The breakfast buffet has quite a bit of variety with hot station. I recommend booking the in-hotel massage service.
Very Good
183 review
4.2/5
Price from
INR 2,257
per night
Check Availability
Ibis Styles Medan Pattimura
Ibis Styles Medan PattimuraIbis Styles Medan Pattimura
15.62km from Inez Haura Sakhi
The modern ibis Styles Medan Pattimura is located at the heart of the city, adjacent to the business district and city administrative offices. It offers an all inclusive room package, which includes breakfast and Internet access. Facilities include a rest aurant, bar, Kid's corner, gym and meeting rooms.

GGuest User 2022.10.27
friendly people's and helpful, nice and clean, nice restaurant and bar near by fit for western people's as foods if you don't expect on Indonesian foods, I highly recommend.
Excellent
60 review
4.4/5
Price from
INR 2,233
per night
Check Availability
Hotel GranDhika Setiabudi Medan
Hotel GranDhika Setiabudi MedanHotel GranDhika Setiabudi Medan
16.44km from Inez Haura Sakhi
At Hotel GranDhika Setiabudi Medan, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Complimentary parking is available for guests.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Hotel GranDhika Setiabudi Medan, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Hotel GranDhika Setiabudi Medan, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At Hotel GranDhika Setiabudi Medan, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

GGuest User 2022.06.01
I was staying during EID season, booked for 10 rooms. The manager, Mr. Saut Purba was really helpful in assisting my reservations. He tried his best to fulfill my request, such as connecting room and same floor level because I stayed with my big family. The best surprise was upgrading room on 10th floor for myself. Thank you sooo much! Mr. Saut also assisted in arranging birthday surprise for my brother-in-law, some staffs are joining us to knock on his room with pretty bday cake and wishes. The breakfast was excellent, food are tasteful, me and my family loved it. This hotel served severals choices on their breakfast buffet. This hotel also had a nice swimming pool, it was not big but clean and safe for children. The front office staff are gorgeous during my checkout. Last but not least, thank you Grandhika Hotel for such a memorable stay. :-)
Excellent
74 review
4.4/5
Price from
INR 2,090
per night
Check Availability
See all Hotels near Inez Haura Sakhi

Top Pick Hotels near Inez Haura Sakhi

Check out these top-booked hotels from the past 30 days!
1.0/5
1 review
Cordex Hotel Marelan Medan
Medan | 4.13KM from Inez Haura Sakhi
3.9/5
22 review
De Paris Hotel
Medan | 12.39KM from Inez Haura Sakhi
4.3/5
40 review
Emerald Garden International Hotel
Medan | 12.52KM from Inez Haura Sakhi
"Great stay!""Great service"
Select dates to view prices
4.1/5
40 review
Cordela Inn Millennium Medan
Medan | 12.84KM from Inez Haura Sakhi
4.8/5
142 review
JW Marriott Hotel Medan
Medan | 13.23KM from Inez Haura Sakhi
"Great stay!""Great service"
Select dates to view prices
3.9/5
2 review
Jotel Guest House Mitra RedDoorz
Medan | 12.2KM from Inez Haura Sakhi
3.5/5
5 review
Super OYO 621 Vania Residence
Medan | 12.71KM from Inez Haura Sakhi
4.3/5
142 review
Grand Mercure Medan Angkasa
Medan | 13.19KM from Inez Haura Sakhi
"Great stay!""Great rooms"
Select dates to view prices
2.0/5
3 review
RedDoorz Premium Near Centre Point Mall Medan
Medan | 12.27KM from Inez Haura Sakhi
2.6/5
3 review
Cemara Asri Inn
Medan | 10.19KM from Inez Haura Sakhi

Latest Reviews for Medan hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserPositive points: - Comfortable bed - Clean room (except the bathroom) - Smart tv with streaming apps (but you must have your own subscription) - Room size - parquet floor - Location Negative points - Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez. - soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!) - breakfast is basic - bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross. - wifi is hit and miss
Grand Central Premier
Grand Central Premier
Medan
Price per night from: INR 3833
4.5/5
Excellent
GGuest Userits a walking distance to centre point mall and subway station. got mixue cafe and mart in front of the hotel. the bedding was so comfortable and soft. the check in process quite fast. appreciate that. hot water and shower also nice. they got spa for massage with cheap price plus 100 thousand IDR discount voucher for the spa. but i wish, the spa staff would give some private time for customer during changing clothes and shower time after the massage instead of cleaning and setting up the room, walking in and out while customer changing. it was kind of disrespectful to me that i dont want to repeat the service. also my whole session should be 90 minutes (traditional massage ) & ear candling (45 minutes). start at 12.20 pm but end at 2 pm. so definitely not recommended if you want to pay for the correct amount of time you get. the hotel do have storage service for luggage just in case you want to go out / to the mall after check out time before going back to the airport. I will repeat the stay but not the spa service.
Karibia Boutique Hotel
Karibia Boutique Hotel
Medan
Price per night from: INR 2866
4.4/5
Excellent
RryannusixNever ask for more for a minimal budget. Qualityly, this hotel is worth it. The room is a studio model if you just want to stop by for a sleep. For breakfast, I only took bread and tea, because in appearance, the other menus less flavored. The rest, good service, assisted check in and check out process, problems are handled quickly. If you get a room on the 7th floor, get ready to take the stairs, because the elevators at this hotel are only available to the 6th floor.
The Batik Hotel
The Batik Hotel
Medan
Price per night from: INR 1958
4.3/5
Excellent
Jjovanong0123Last night i slept in here that was really good, breakfast really delicious, i love how the crew serve us, but just one thing i need to tell : why you guys just let us have 1 card door? If 1 person need to leave hotel room when my friend need to enter the hotel room how can he/she can go in? But overall worth it
Hermes Palace Hotel Medan
Hermes Palace Hotel Medan
Medan
Price per night from: INR 2078
4.1/5
Very Good
Gguncok97The room's cleanliness is just so so. The minibar is not cold enough (we would like to put food but then found that the surface was watery). The bed sheet might not be so clean because my legs got so itchy after sleeping for one night. Many spots are a bit dusty and for its price the stay was not so worth it compared to the standard 3 stars. Breakfast was just okay, at least it's edible (not much option anyway). The receptionist is well... very flat. Not rude but, expressionless. I know its only 3 stars but they could at least smile. Bathroom's cleanliness could also be improved. The key card is often problematic and hard to use to unlock lift or even room door. Do check that items labeled with price tag are chargeable and its kinda unnoticeable at first. Another thing I'd suggest to the management is to ask staff to wear proper mask (not scuba as it's not effective). Well, at least the overall look of this hotel is not bad.
Grand Sakura Hotel
Grand Sakura Hotel
Medan
Price per night from: INR 1911
3.9/5
TTanMerryAt the heart of medan city apartment with easy access to every places in city close to the mall Sun Plaza,Buddhist borobudur temple,hospital food around the mall. You will access to the mall with online driver not too much fare. Apartment have two bedroom with big space for living room. Nice stay in this apartment.
Travellers Suites Serviced Apartments
Travellers Suites Serviced Apartments
Medan
Price per night from: INR 3069
3.9/5
WWangThis is a special homestay I stayed in Medan, because it is fully self-service, there is no staff, at least I haven't seen any since last night, but this does not affect our peace of mind at all. The beds in the room are very clean, there are also charging sockets, and the security is also very guaranteed. You have to enter a password to enter the door. The shower and toilet are also very comfortable. There are messages from previous travelers on the wall of the front hall, and you can see that everyone praises it. 🌷🌷🌷 But there are a few regrets. All the beds on the first floor are a little wet, so I had to use a dry towel to pad them. The stairs to the upper bunk are difficult to go up, and there are no food and beverage stores or places to visit around! Overall, I am 70% satisfied!
Semalam at Sun Yat Sen - Self Check IN
Semalam at Sun Yat Sen - Self Check IN
Medan
Price per night from: INR 633
3.7/5
HHorasSamosirMore than 10 years ago I was a very regular visitor of the Dharma Deli Hotel. Having seen from the outside some changes we decided to check out the Grand Inna Hotel, just for the fun of it. Walking in the hotel I noted the De Boer plaquette, which I appreciated. At first glance walking to the Reception nothing changed. A later closer inspection learned that the Karaoke Bar disappeared, the rooms in the back have been demolished and the swimming pool got a new location and the relocation of the restaurant. However, what really changed was the age of the staff, much much younger and everywhere very friendly and service oriented. This very well compensating for some issues which have been reported upon by other reviewers. A few remarks: Positive: The windows in our room could be opened The WIFI was perfect The Steamboat, quality/price wise, turned out much better than expected Location. A few steps away from Merdeka walk Breakfast suggestion: With minimum efforts the Continental Breakfast spread can be much improved. Start with a freshly baked crispy baquette, put in some good cheese and cold cut meat and possibly some beef bacon. Looking at the total package, cost and quality wise, I am happily giving the Grand Inna 5 stars.
Grand Inna Medan
Grand Inna Medan
Medan
Price per night from: INR 1755
2.7/5
GGuest UserVery good service
OYO 622 Bakti Homestay
OYO 622 Bakti Homestay
Medan
Price per night from: INR 406

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.