Hotels near Haposan Group, Medan Krio

Booked 2 executive suite x2 nights for an affordable price. Basic hotel under the the Marriott brand. Location not that great as compared to other hotels in Medan City Centre, not walking distance to any amenities/convenience stores. Security was great as expected, so you’ll be safe staying here. Checked in at 5.30pm yet one out of two rooms was still not ready. The bathtub was dirty with hair and dirt on it, probably due to housekeeping rushing to clean rooms. There is banks directly in the hotel facility, so if you need to withdraw cash it is very convenient. Overall: 2.5/5

Staff there no has Greetings and hospitality attitude except security, security so nice, room good and clean but so noise, maybe due position hotel at center city. hot water turn off, and Water so Little one day before i am check out. As a traveler from outside other city (i am from bali and here for Christmas) rent motorcycle as our transportation so best and cheapest, the parking area no safety. Because our rent motorcycle is moving from last night, and our helmet lost, with out that we are so struggle to moved the other place, like you know without helmet police will stop me. I am report this situation to staff parking, But there no apologies or other say sorry for this situation from the staff in charge or management, they just say ” Helm anda hilang bukan tanggung jawab kami ( your helmet lost is not our responsibility )”. We are stay 3 nights like strangers with out staff greetings or hospitality and the last night we are lost our helm and there are no solution and one more there no extra tissue ( face or toilet tissue ), coffee and tea sugar, mineral water ( amenities ) from the first day and when make up room they not changed it, we must say to reception just for this, as a hospitality industry we know room and service is the base product. I know this is new hotels, but without service guests don't want to come back again. Thank you And best regards.

We had such a wonderful stay at Swiss-Belinn - Ade was extremely friendly and helpful,, and made our stay so lovely! The bed is super comfortable,-excellent hotel, and all small details have been considered on behalf of guests. Very good value for money. Food is also quite good.nd the coffee at the restaurant is insanely good. Seriously, we are still talking about it. I can't wait to come back and see Ade and the rest of the wonderful staff!

actually i didn't expect more than this hotel,and it seems that this hotel didn't expect much either.the position of the hotel is indeed being a central city,but the surrounding environment is indeed surrounded by residents'homes. i stayed in a studio type room 16 which was the biggest type when viewed from the application where i booked,but it turned out that the size of the room was still relatively narrow. the bathroom in the room is also very narrow and the positioning of the curtain for bathing even makes the bathroom narrower. The hallway to the room also has no air conditioning and no lift while my room is on the 3rd floor so it can imagine a mix between tired and hot during going to the room. Another thing I would like to discuss is breakfast in the morning with frozen food, so the hotel provides a freezer containing frozen food bottled and we chose our breakfast directly. After that the clerk will cook it with micowave. this is my first time staying in a hotel with such a breakfast system. i don't know if this kind of system is good or not,but this system makes me feel that this hotel is indeed allocated for “emergency” travelers who want to be practical and fast. Fortunately the reception and the hotel staff including the security guard were so friendly that at least there was one good little thing I could praise from this hotel.

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

Very recomended hotel, the room were big, the bed also. The location very strategic. We hope to visit in the future.

The restaurant in Aryaduta called The Kitchen, I have tried their Watermelon Yogurt, and it was delicious. I couldn't finish and ask them pack for me, they even take the initiative to send it to my room. Very good service.

Positive points: - Comfortable bed - Clean room (except the bathroom) - Smart tv with streaming apps (but you must have your own subscription) - Room size - parquet floor - Location Negative points - Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez. - soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!) - breakfast is basic - bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross. - wifi is hit and miss

The hotel is located conveniently next to an IndoMart. The rooms are nice with a window looking down on the reception area below. The beds are a little hard. Aircon and hot water works well. There is a full sized fridge but freezer does not work. The breakfast buffet has quite a bit of variety with hot station. I recommend booking the in-hotel massage service.

Our stay was exceptional from the beginning with the driver meeting us at the airport and taking us to get SIM cards on the way - those little things that help in a new place. The hotel is an oasis in Medan, surrounded by greenery and grounds well maintained by the staff. The pool overlooks the river and the staff will bring any drinks or snacks down there for you. Rooms are comfortable and spread out across the property. The restaurant is first class and affordable. Overall it was a luxurious and relaxing trip and the family who runs it are super knowledgeable on Medan as well as the rest of Sumatra. Will be back next time I’m in Medan - so much more of Sumatra to still explore.