Theresa
April 13, 2022
Warning: Noisy and unprepared
We arrived after traveling 23 hours. We were very tired and just wanted to sleep. Our room was not ready. They tried to put us in a much smaller room even though we paid for a suite with a kitchen. It was after 3:30 pm when we arrived but we had to wait more than an hour before we finally got the correct room.
There was nothing in the kitchen to prepare food with or to eat off off. There were no glasses, plates, silverware, or pans. Nothing.
It was very noisy and the whole room shook through the night. There is a gym nearby where someone begins shouting and counting each morning before dawn for hours so we could not get a good sleep.
The breakfast area has no windows and is very dismal. While there are nice views, this is not a hotel I would recommend.
When it was time to leave, the taxi I requested through the front desk arrived 15 minutes early which was very stressful.