Hotels near Family Store Kesidang, Melaka Tengah

The hotel is in a convenient location, but parking is quite troublesome. The room is managed separately from the hotel, requiring us to park in an opposite lot, which is about a 10-minute drive to the highest floor. Unfortunately, the room was not clean. The toilet also needed attention, and there was a persistent odor reminiscent of dampness that we couldn't eliminate, even after purchasing a freshener. Additionally, there were stains on the walls and throughout the room. I provided feedback to the management, but it appears my message went unnoticed. On a positive note, the room does offer a great view of the river and the city and the bed is very comfortable.

Enjoyed the good breakfast here ,especially the coffee machine available to have a cup of coffee in the morning. Hotel room was clean but a bit dirty on the towel . The service team was great and friendly. A bit disappointed was the swimming pool is small and close early .

Prompt and very friendly customer service from the getgo. Host contacted us prior to our stay and sent instructions for parking as well as the self check-in. We had a pleasant stay and will definitely recommend this for families.

We booked this hotel as per recommended by other guests reviews. However, the first thing we feel upon arriving at 3pm is that the lobby is very warm, there is not even a think cold air blowing from the ceiling air-con. Anyway, we booked 2 rooms a week ago and we were told that the rooms are not ready, yet. The check-in time for this hotel is 3pm, but we have waited 30 minutes only to get our first room and another 30 minutes to get second room. The first room was super dark as there were only 1 light working, so we ended up calling the maintenance to fix all other lights in the room. The second room was not clean, hair were everywhere and there's even a pair of leggings hanging in the wardrobe. Both rooms showers were not properly clean, hence the water is not able to run, as it's clogged due to massive hair balls stucked in the hole. That's not all. As our rooms doesn't comes with breakfast, we bought 2 breakfast for the first room for next day. There was no meal vouchers given to us except the receipt as the receptionist told us to show just the room key to the cafe staff. But, the cafe staff refused to let us in even after we showed the room key to him. He told us that we need to present meal voucher to him, which was not told to us by the receptionist. We told him to checked in the system as we have paid for it and he refused to do so. He shoved us away immediately without checking further. After all the hassle, we went to the receptionist at lobby and seek for refund. And we were told that it takes 15 working days for the refund (which is MYR30 only). We paid by cash for the breakfast when we check in, but we cannot get our cash back instantly for refusing us go enter the cafe. We don't think that we deserved such treatment by the hotel staff, just because the room rate are affordable, doesn't means the hospitality standards can be regards as third world class. What else can we ask for? If it's not due to TripAdvisor system, I don't even want to give even 1 rating.

Love it so much, we stayed here for 3 days 2 nights, the rooms are very clean, wide and equipped with basic equipments and electrical appliances such as microwave, electrical stove, fridge, washing machine and TV. You will be assigned one unique parking lot for each unit after checked in. Customer service is so excellent and efficient. The view is pretty nice, can even see Encore Melaka from our unit. Will come here again next time.

The hotel location at Jln Merdeka, Bandar Hilir Melaka. Near at Mahkota Parade and Dataran Pahlawan. Parking is free provided by the hotel. No Deposit when you check in the hotel. Staff hotel is friendly and helpful. The room is clean tidy and comfortable. Air-conditioning is cold. Easy to get the food and beverage by walking distance.

The property is shared with hotels and other property owners in one same building. Perfect Host was the owner of the property that we are staying with. It works like a serviced apartment except there is no lobby and proper check in. The staff will text you prior to your arrival to arrange to meet at the security counter at a very specific timing where he will appear to hand you the key card for check in. So must take note. The property is just about 5mins walk to Hatten Hotel, which is then connected to the other malls so rather convenient. Just infront of the property is also one of the major pick up location for buses that goes to other parts of Malaysia or Singapore. The rooms is clean and proper, just that it can be seen that the property is a little dated but otherwise still comfortable. Comes with a kitchenette and also swimming pool to use. Highly recommend this property to stay, with prices so affordable it is definitely on my top list. The only downside is there is no Wi-Fi provided. Otherwise, just below the property, there is also plenty of food choices so don't worry about getting hungry!

Very nice hotel and will repeat next time. I love this hotel,cozy and perfect place for staycation

I recently had the pleasure of staying at this hotel, and it was an outstanding experience from start to finish. The location is perfect, situated in the heart of Melaka, making it convenient to explore all the main attractions. The staff were exceptionally welcoming and attentive. From the moment I arrived, I was greeted with warm smiles and efficient service. The check-in process was smooth and quick, and I felt like a valued guest throughout my stay. The room was immaculate and beautifully decorated, with all the modern amenities one could ask for. The bed was incredibly comfortable, ensuring a restful night’s sleep. I particularly enjoyed the stunning view from my window, which added to the overall ambiance of relaxation.

Amverton hotel has clean, spacious and I think recently refurbished rooms. The room had a good split unit air conditioning unit which is important for sweltering melaka, didn't experience much of the service but the little we did was commensurate with the price we paid. Cant expect 5 star service if you don't pay 5 star prices. The telematch organized by hotel was good, the team which ran it led by Capt (rtd) Norizan was excellent. The only negatives were: 1. Phone wasn't connected when we checked in, so had to call hotel using my mobile to get a change of pillow case. 2. The pillow cases were not changed, one was dirty and the other smelly. But it would be a good place to bring the kids as the pool is big and it has some slides. 3 stars because of standard of facilities and rooms are of 3 star hotel, no complaints about service from staff.