La Quinta Inn & Suites by Wyndham Memphis I-240 Guest Reviews
4.5/5
Great
16 review
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Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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Positive reviews(8)
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Negative reviews(8)
Anonymous User
King Room
Stayed in Jul 2023
Couples
2 review
3.2/5
Posted on Jul 21, 2023
The hotel was ok it's just the front desk person was so rude and he had a smart mouth sad case
Guest User
Oversized King Room-Non-Smoking
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Nov 28, 2024
All good !
Anonymous User
Oversized King Room-Non-Smoking
Stayed in Dec 2024
Business travelers
8 review
3.5/5
Posted on Dec 19, 2024
The service in an Indian hotel is quite unprofessional. When I checked in at 20:30 in the evening, there was no room available and I had to wait for the cleaning staff to clean it up.
In addition, it should have been renovated in the past two years. The hard and soft furnishings inside are okay and not old.
But the room type of the double bed room is very strange. When you enter the door, there is a sink installed outside with towels underneath. Then when you go to the end of the bedroom, there is a shower room and toilet in the corner. After taking a shower, I couldn't get a towel at all. After using the toilet, I had to walk to the other end to wash my hands. It was really outrageous.
Parking is easy.
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Guest User
Two Double Room
Stayed in Apr 2023
Family
1 review
1.2/5
Posted on Apr 16, 2023
Horrible !
Very dirty carpet, hotel under construction on one part and totally dilapidated on the other.
Creepy location
And questionable customers with the visit of the police for thefts
noise all night
fear for the car
I even expected to see cockroaches but we arrived so late to find something else
The only positive thing was the kindness of the receptionists, but they too were helpless in the face of this lack of means, cleanliness and security.
I do not recommend at all
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6/9
Guest User
Stayed in Dec 2024
Family
1.0/5
Posted on Dec 18, 2024
Zero stars!! Avoid at all costs! We booked a double bed room with a pullout for a family of five. They sold our room, and changed us to a king. Does not work for our family. They have additional rooms available but REFUSE to add a room to accommodate our family, and have plenty left on their website. We were told by the front desk that many of their rooms are under “pest control” and that we could have one of those. Disgusting! The other party with us opened the pullout bed to a dirty unwashed sheet with crumbs and hairs and no blankets for the pullout. Totally unacceptable.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 7, 2024
This is a new hotel with all up-to-date amenities. I really liked that the parking is behind a gate requiring a passcode given to guests only. Check in was quick and easy. The room was clean and comfortable. The breakfast was tasty for hotel breakfast. Overall, I would recommend.
Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 30, 2024
This is one of the best hotels I’ve ever stayed in and I’ve travelled all over the world. It’s safe secure great breakfast great hospitality the staff is excellent and loves helping you! The hotel is immaculate! The room has microwave and refrigerator it’s huge and fashionable! Excellent stay!
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
I love my stay there. Theuve just gotten done with construction and it came out wonderful. The staff is very friendly, beautiful smiles and has great customer service. The room was very clean, the lay out is very beautiful. I will be booking here again. You guys keep up the great work and keep smiling. Wonderful job 😊.
Guest User
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 5, 2024
They’re over charging and the hotel tv channels don’t work no ice machine WiFi half work Again there over charging and there not even finshed remolding You can’t book online cause they want you to pay full price
Guest User
Stayed in Sep 2023
Other
1.0/5
Posted on Sep 10, 2023
This hotel is trash! Driving into the parking lot there was a large mattress that everyone was driving over like it was no big deal. WARNING! The pictures on the website are NOT the actual hotel. They are what the hotel is going to be once they renovate! Walked in and the overwhelming smell of ********* takes your breathe away. While I was in the lobby the front desk worker, AJ, actually kicked out a homeless man and told him, "quit trying to sell ***** in this hotel". There is a myriad of issues with this hotel. They are in the process of closing to completely renovate and reopening under a new name. Meaning if you contact Baymont the do not care because this hotel is not going to be a part of them. I immediately called the place that I booked the hotel and told them about what was going on. After 5 hours of back and forth between the booking site and the front desk I finally got relocated to a different hotel. AFTER I had to pay for one night at this bad excuse of a hotel. I am out of a little over one hundred dollars because this hotel misrepresented itself. The whole place is packed with construction materials and debris. My best advice is to RUN! NONE of the amenities are available. Everything is either broken or stuffed full of remodeling equipment.
Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 5, 2023
This property was horrible and disgusting. Mold, dirt and overall a zero. The site didn't indicate a remodel it has materials everywhere. They started at 8 am making plenty noise no warning. To top it off 1st room smells dirty pull out bed and disgusting mattress and carpet dirty. Room 2 trash all in the sofa bed walls ceiling floors furniture dirty mold & hair all in the bathroom just horrible. Broken microwave It was 2 am in the morning so couldn't get anything to close to audit. To top it off ***** and drug dealers. Prostutes and plenty illegal activity. Guy on the 2nd floor put out a door camera after work hours to watch the traffic. Second floor smoked out from **** and cigarettes Told the front desk guy he wants to argue about what they don't allow lies I want a full refund and this the worst ever baymont. 225-650-5098
Guest User
Stayed in Mar 2023
Couples
3.0/5
Posted on Mar 30, 2023
This was one of the more marginal Baymonts we've stayed in, although it was quiet and the employees were nice. Breakfast if you can call it that had no cereal and the juice machine was broken. The property is well worn and needs an upgrade. But for$61/night what do you expect?
Guest User
Stayed in Mar 2023
Solo travelers
1.0/5
Posted on Mar 26, 2023
The best I can say is I wasn't assaulted. No sign out front - is it even still a Baymont? Indifferent and inattentive desk clerk, musty odor, everything "out of order." Room wasn't clean, no hot water, carpet was torn revealing tacks, list goes on and on. Breakfast was a bad joke.
Guest User
Stayed in Mar 2023
Other
1.0/5
Posted on Mar 18, 2023
Very noisy. We had someone knocking at our doors at 1 am. A fight between multiple men and women started in the hallway at 2 am. My kids were very scared. The hotel floor was dirty. The breakfast did not have anything for the kids to drink. There is a sign in the parking lot saying they are not responsible for the theft of your car! Just near the entrance of the hotel, there were three police cars making arrests and searching a vehicle. Of course, the pool was not working :) Sketchy characters were taking 8 yogurts upstairs and others were taking all the biscuits. The breakfast staff was working hard but they could not smile. Not blaming them! You must be desperate to work there and stupid to stay in this hotel.
Guest User
Stayed in Mar 2023
Other
1.0/5
Posted on Mar 14, 2023
First of all, I grew up in the projects and they weren’t as bad as this! They advertise that there is a pool and Jacuzzi however, they’re both closed at this point. The fitness room is just a place where a lot of junk is being stored. People are living there long-term, and many of them look like they have drug problems. We were awakened at two in the morning by people fighting in the halls. Also, two in the morning seems to be the time to change out the dumpsters so it’s very noisy. They say that they are doing renovations however this has been going on for a while based on reviews. The breakfast is extremely basic and I couldn’t even get jam for my toast. The windows in the room didn’t fit properly so it sounded like we were sitting in the middle of the interstate. I understand that homeless people need a place to stay too however, it should be advertised as a long-term rental place.