Hotels near Plaza Valle Verde

Hotels near Plaza Valle Verde, Merida

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
≤2345
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Plaza Valle Verde

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Closest to Downtown
Highest Rated
VILLA GRACE tu mejor opcion en Cholul Hotels near Plaza Valle Verde
VILLA GRACE tu mejor opcion en Cholul Hotels near Plaza Valle VerdeVILLA GRACE tu mejor opcion en Cholul Hotels near Plaza Valle Verde
1.29km from Plaza Valle Verde
With a stay at this vacation home in Mérida, you'll be within a 10-minute drive of Plaza Altabrisa and La Isla Mérida Cabo Norte. This vacation home is 6.5 mi (10.4 km) from Paseo de Montejo and 6.8 mi (11 km) from U.S. Consulate Merida. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Free self parking is available onsite. Make yourself comfortable in this vacation home, which features a private pool and a flat-screen TV. There's a private patio. A kitchen is outfitted with a refrigerator and a microwave. Complimentary wireless internet access is available to keep you connected.
Check Availability
City Express Junior by Marriott Merida Altabrisa Hotels near Plaza Valle Verde
City Express Junior by Marriott Merida Altabrisa Hotels near Plaza Valle VerdeCity Express Junior by Marriott Merida Altabrisa Hotels near Plaza Valle Verde
Zona Norte | 2.53km from Plaza Valle Verde
If you are looking for well-located hotels in Merida, City Express Junior by Marriott Mérida Altabrisa welcomes you. We are conveniently located on Periférico Manuel Berzunza, near Altabrisa shopping mall, of the Centro de Convenciones Yucatán Siglo XXI and the hospital area. Make a splash in our pool and enjoy the weather of the Ciudad Blanca. Greet every day with our complimentary american style breakfast, enjoy the transportation service within 10 kilometers and high speed WiFi connection. For a business or social event, we have 2 meeting rooms. In your spare time visit Gran Museo del Mundo Maya or Puerto Progreso, a place with the longest pier in the world whose length is more than 8 kilometers. We look forward to hosting you at our City Express Junior by Marriott Merida Altabrisa on your next trip to Merida.

GGuest User 2022.10.10
The hotel is a very good hotel, the hotel is very good and the hotel is very good. The hotel was very comfortable and very comfortable and very comfortable. The hotel is very comfortable and very comfortable. The hotel has a bar-like bar with music for if you want to get a drink one day, especially on Friday and Saturday there is more atmosphere. I recommend that.
Very Good
99 reviews
4.1/5
Price from
1 827 TRY
per night
Check Availability
Posada San Felipe de Jesús Hotels near Plaza Valle Verde
Posada San Felipe de Jesús Hotels near Plaza Valle VerdePosada San Felipe de Jesús Hotels near Plaza Valle Verde
Zona Norte | 3.33km from Plaza Valle Verde
With a stay at Posada San Felipe de Jesús in Mérida, you'll be a 2-minute drive from Plaza Altabrisa and 7 minutes from Paseo de Montejo. This hotel is 3.8 mi (6.2 km) from La Isla Mérida Cabo Norte and 4.5 mi (7.2 km) from Yucatan International Convention Center. Take advantage of the hotel's 24-hour room service. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and designer toiletries. Conveniences include ceiling fans, as well as phones with free local calls.
Very Good
2 reviews
4.2/5
Price from
1 052 TRY
per night
Check Availability
Merida
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Mision Express Merida Altabrisa Hotels near Plaza Valle Verde
Mision Express Merida Altabrisa Hotels near Plaza Valle VerdeMision Express Merida Altabrisa Hotels near Plaza Valle Verde
Zona Norte | 3.91km from Plaza Valle Verde
With a stay at Hotel Misión Express Mérida Alta Brisa, you'll be centrally located in Mérida, a 1-minute drive from Plaza Altabrisa and 6 minutes from Paseo de Montejo. This hotel is 4.1 mi (6.5 km) from Yucatán Siglo XXI Convention Center and 4.5 mi (7.2 km) from Yucatan International Convention Center. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a banquet hall, and a vending machine. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Mérida? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite. Stay in one of 118 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

2023.07.25
El peor hotel en el que nos hemos hospedado. Desde la primer noche, se escucha todo lo que pasa en las habitaciones de los lados, pedimos ayuda en recepción porque estaban jugando con una pelota en la habitación contigua y no hubo respuesta. Hasta después de las 2 a.m. permanecimos despiertos. La habitación sucia, el baño con mal olor, las paredes , principalmente del baño con manchas de todo tipo, incluyendo pasta dental de huéspedes previos, cabellos ajenos, nos faltaba una toalla, (éramos 3 personas), la regadera oxidada y obstruída, el agua del lavabo se queda estancada, el aire acondicionado terrible. Pedimos cambio de habitación al día siguiente y accedieron, cambiándonos a una habitación junto al elevador, que tiene un sonido de timbre cada que alguien lo usa y con las mismas deficiencias de comodidad y limpieza. Todo mal. Malísimo...
73 reviews
3.9/5
Price from
1 970 TRY
per night
Check Availability
Aparthotel Siete 32 Hotels near Plaza Valle Verde
Aparthotel Siete 32 Hotels near Plaza Valle VerdeAparthotel Siete 32 Hotels near Plaza Valle Verde
Zona Norte | 4.39km from Plaza Valle Verde
When you stay at ApartHotel Siete 32 in Mérida, you'll be on the Strip, a 1-minute drive from Plaza Altabrisa and 6 minutes from Paseo de Montejo. This aparthotel is 3.8 mi (6.2 km) from Yucatan International Convention Center and 3.9 mi (6.2 km) from U.S. Consulate Merida. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this aparthotel include concierge services and a vending machine. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 13 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Very Good
17 reviews
4.1/5
Price from
1 585 TRY
per night
Check Availability
Mesón de la Luna Hotel & Spa Hotels near Plaza Valle Verde
Mesón de la Luna Hotel & Spa Hotels near Plaza Valle VerdeMesón de la Luna Hotel & Spa Hotels near Plaza Valle Verde
Zona Norte | 4.52km from Plaza Valle Verde
When you stay at Hotel Meson de la Luna in Mérida, you'll be in a shopping district, just steps from Star Medica Hospital and Plaza Altabrisa. This family-friendly hotel is 3 mi (4.8 km) from Paseo de Montejo and 3.7 mi (5.9 km) from Yucatan International Convention Center. Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite to eat at the Capella, a bar/lounge where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to noon for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Excellent
62 reviews
4.3/5
Price from
2 451 TRY
per night
Check Availability
Hilton Garden Inn Merida Hotels near Plaza Valle Verde
Hilton Garden Inn Merida Hotels near Plaza Valle VerdeHilton Garden Inn Merida Hotels near Plaza Valle Verde
Zona Norte | 4.57km from Plaza Valle Verde
Find us on the edge of Uptown Mérida Mall, steps from dining and shopping, adjacent to the Monumento a las Haciendas. We're within seven kilometers of central Mérida, Mérida Cathedral, and the antiquated architecture of Paseo de Montejo. Mayapan Mayan ruins are a 45-minute drive from us. Enjoy our fitness center, outdoor pool, and restaurant.

2023.01.31
Just spent 2 nights here but found the hotel to be well connected with free parking, shopping and restaurants; what else do you need? It is actually connected to a shopping center that has a Walmart. We ate at two of the three restaurants located in the mall and found others that we tried as well. Nice décor and good size comfortable rooms. Hope to return one day.
Very Good
110 reviews
4.1/5
Price from
3 336 TRY
per night
Check Availability
Casa Sol y Luna with Pool in Merida Yuc Hotels near Plaza Valle Verde
Casa Sol y Luna with Pool in Merida Yuc Hotels near Plaza Valle VerdeCasa Sol y Luna with Pool in Merida Yuc Hotels near Plaza Valle Verde
Zona Norte | 4.71km from Plaza Valle Verde
When you stay at Casa Sol y Luna with pool in merida in Mérida, you'll be in the historical district, within a 5-minute drive of La Isla Mérida Cabo Norte and Paseo de Montejo. This hotel is 2.8 mi (4.4 km) from Star Medica Hospital and 2.9 mi (4.7 km) from Plaza Altabrisa. Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access. Mingle with other guests at the complimentary reception, held daily. Featured amenities include laundry facilities, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite. Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchens. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 60-cm plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Very Good
1 review
4.0/5
Price from
1 337 TRY
per night
Check Availability
Holiday Inn & Suites Merida la Isla Hotels near Plaza Valle Verde
Holiday Inn & Suites Merida la Isla Hotels near Plaza Valle VerdeHoliday Inn & Suites Merida la Isla Hotels near Plaza Valle Verde
4.94km from Plaza Valle Verde
Welcome to the new Holiday Inn & Suites Mérida The island, located in the northern residential area a few steps from Plaza La Isla Malltertaiment which has a lake, green areas, planters, department stores, jewelers and specialty stores; as well as a wide variety of restaurants and family entertainment areas such as cinemas, playground, auditorium, among others.Always thinking of our business or leisure travelers we have innovated the concept of hospitality with the H4 standards which invite us to harmonize, value every detail and make you feel at home with a quality service and a warmth that will make your stay something to remind.We have exclusive access to Sports World where you can continue your training as if you were at home.To delight you with regional dishes and international cuisine we have our Andromeda Restaurant with buffet breakfast, lunch and dinner a la carte services; Our Orion Bar will be waiting for you to enjoy your favorite drink, additional we have services like our business center which is equipped with the latest technology, our gym, laundry center, halls for social and business events, as well as room service 24 hours.During the weekend you can enjoy our beautiful historic center located just 20 min. You can visit museums of the city, as well as cultural and entertainment activities.
Excellent
100 reviews
4.4/5
Price from
3 045 TRY
per night
Check Availability
Camino Real Mérida Hotels near Plaza Valle Verde
Camino Real Mérida Hotels near Plaza Valle VerdeCamino Real Mérida Hotels near Plaza Valle Verde
Zona Norte | 5.16km from Plaza Valle Verde
When you stay at Camino Real Mérida in Mérida, you'll be connected to a shopping center, within a 5-minute drive of La Isla Mérida Cabo Norte and Paseo de Montejo. This eco-certified hotel is 3.1 mi (5 km) from Star Medica Hospital and 3.3 mi (5.2 km) from Plaza Galerias Mall. Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Grab a bite at La Huerta, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Mérida? This hotel has 3143 square feet (292 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 129 individually decorated guestrooms, featuring MP3 docking stations and Smart televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Excellent
93 reviews
4.5/5
Price from
4 701 TRY
per night
Check Availability
See all Hotels near Plaza Valle Verde

Top Pick Hotels near Plaza Valle Verde

See all
Check out our most booked hotels near Plaza Valle Verde from the past 30 days!
No.1
Hampton Inn by Hilton Merida Hotels near Plaza Valle Verde
4.2/5
111 review
Hampton Inn by Hilton Merida
Zona Norte, Merida | 8.34KM from Plaza Valle Verde
"Good Location"
Select dates to view prices
No.2
Ibis Styles Merida Galerías Hotels near Plaza Valle Verde
4.0/5
103 review
Ibis Styles Merida Galerías
Zona Industrial Merida, Merida | 8.34KM from Plaza Valle Verde
"Good Location"
Select dates to view prices
No.3
Ibis Merida Hotels near Plaza Valle Verde
4.0/5
107 review
Ibis Merida
Centro de Merida, Merida | 9.04KM from Plaza Valle Verde
"Good Location"
Select dates to view prices
No.4
City Express by Marriott Merida Hotels near Plaza Valle Verde
3.8/5
101 review
City Express by Marriott Merida
Zona Norte, Merida | 7.42KM from Plaza Valle Verde
"Good Location"
Select dates to view prices

Latest Reviews for Merida hotels

See all
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
Eeliset vThe hotel is nothing short of beautiful and breathtaking aesthetically! You are in great care in every way with the staff and the hotel owner in every way you can of. They are all very catering and friendly ! They make some delicious food and make you feel at home! Very clean and replenished daily! I celebrated my birthday their and they made me a beautiful towel decorate cake just like in a cruise ship. I highly recommend staying in this beautiful hotel boutique it’s a whole and memorable experience, you won’t regret it ! Very central to all the downtown attractions and walking distance to the Mercado, cathedral , and various plazas nearby ! Definitely going back to stay with them soon !
Mansión Mérida Boutique Hotel - Restaurant Hotels near Plaza Valle Verde
Mansión Mérida Boutique Hotel - Restaurant
Centro de Merida, Merida
Price per night from: TRY 8175
4.6/5
Outstanding
This Hotel is one of the best hotels I’ve stayed in while visiting the Yucatán ! I want to give much thanks to Martin who works the front desk!! and all who work the security at night and the door men during the day! !!! The women who work breakfast are amazing and so sweet and helpful ! I’m just so impressed with this hotel I could go on and on!!! I go to Merida often and have stayed at so many different hotels ! This wins the Gold Medal. Thank you Residence inn The room was so comfortable and I love that my remote for the TV changes Spanish movies to English!!! Yes!! Location ideal for shopping and groceries ! ❤️👍🎉machismo gracias !!!!!!!
Residence Inn Merida Hotels near Plaza Valle Verde
Residence Inn Merida
Zona Norte, Merida
Price per night from: TRY 3312
4.5/5
Excellent
SSharon BMy husband and I went to Merida and were so happy with our boutique hotel choice. The rooms at Diez Diez are well designed and comfortable. The rooftop bar is beautiful at sunset! The location was exceptional—right off the Paseo de Montejo. The best part of the experience was the staff. Eduardo greeted us every day by name and made great selections for both our food and beverages. He is a delight, both personal and professional. He made our trip better! Viridiana was also cheerful and helpful at reception each day. All the staff was amazing. We will go back!
Diez Diez Collection Hotels near Plaza Valle Verde
Diez Diez Collection
Paseo de Montejo, Merida
Price per night from: TRY 5482
4.2/5
Very Good
This hotel has water issues like everyone is talking about. They have to tank the water in and they constantly run out. It ran out on a Sunday so they could not get more water. They blamed the restaurant that rents out of their building for leaving a tap on that didn’t help fight that we couldn’t shower for a day. Then the days we could shower the water was always cold. I overheard them giving gas that were definitely from Mexico Free breakfast for the inconvenience but for the Canadian American guest they offered nothing. I called them out on it and said this was unfair. The front desk was completely rude said it wasn’t their problem and that their manager wasn’t in on Sunday to take care of this, and that was from a previous day, I spoke to those guest and they said that’s not true and that they got it because of the cold water and lack of water issues. The location is good. The hotel is clean, but it is falling apart. Nothing works and the toilet can’t flush paper which meant you had to put dirty paper towels in the garbage next to the toilet. They also try to charge you for everything like if you lose a room key which cost them pennies they want to charge you a fee for issuing a new one and you don’t even get a second one so you constantly have to be with your people they also threaten to charge us for taking the towels to the beach, and then upon arrival, they said that my kids because they were over 12 had to pay I said you had to buy another room. I would stick to the chain hotels from the US as they would never treat their customers like this customer service in Mexico is really sad. the only highlight was the cleaning staff. The hotel is extremely clean and they are very attentive.
Hotel Plaza by Kavia Hotels near Plaza Valle Verde
Hotel Plaza by Kavia
Paseo de Montejo, Merida
Price per night from: TRY 1470
4.1/5
Very Good
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
Casa San Juan Hotels near Plaza Valle Verde
Casa San Juan
Centro de Merida, Merida
Price per night from: TRY 447
4.0/5
Very Good
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Hotel El Español Paseo de Montejo Hotels near Plaza Valle Verde
Hotel El Español Paseo de Montejo
Centro de Merida, Merida
Price per night from: TRY 1266
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan Hotels near Plaza Valle Verde
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: TRY 1480
4.0/5
Very Good
Great hotel, nice pool, nice people. We were able to watch the World Cup games on the tv in our room. Great service and in a good location pretty central to the city and many things are in walking distance, car parking lot is reliable and keeps the cars safe.
Hotel Merida Hotels near Plaza Valle Verde
Hotel Merida
Centro de Merida, Merida
Price per night from: TRY 1228
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn Hotels near Plaza Valle Verde
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: TRY 966
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel Hotels near Plaza Valle Verde
Guaya Hostel
Centro de Merida, Merida
Price per night from: TRY 352

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.