BreakFree Diamond Beach

Property location to shopping, transport, beach is very good. Great pool area for families Lady at reception was very helpful

Every holiday at Gold Coast we book at this resort! Loved the place over tye years, but it's going backwards a bit. The amenities are still great and neat, but the units are getting old, dirty and aren't very well looked after. We enjoyed our stay, but come on management..... we pay hefty $$$ per night, please start looking after the units. We had to do a proper clean when we arrived as it was terribly dirty and mouldy!!

The 3 bedroom apartment was good clean and very spacious. The full sized kitchen was well equipped. Had 2 bathrooms. well suited to our large family and was very close to everything at a decent price. Parked was directly under the apartment so access was easy. Good sized fridge and a laundry inside the apartment with both washer and dryer.

Don’t be fooled by the photos… this place is next level awful. Booked well ahead for a family getaway as has stayed there many years before. Paid for a 3 bedroom deluxe apartment which supposedly had been FULLY REFURBISHED. What a disaster, mouldy, dirty, un-refurbished craphole. Arrived & immediately asked for a refund which was duly declined. I stood my ground and offered to stay in reception as it was at least clean (ish) with randoms coming and going heading towards the pool. After some tense discussion with the receptionist guy who didn’t seem too interested I managed to get hold of Accor call centre who at least were a little understanding and finally agreed to refund less a booking fee, should have paid us in my opinion for misleading advertising. DON’T WASTE YOUR TIME OR MONEY!

We stayed here as a family and were quite disappointed with it. The place was not cleaned properly (I found an orange peel in the couch) and things were broken (the bathroom tap was loose). The beds were terrible, they were uncomfortable and they had wheels that moved every time I moved, making it hard to sleep properly. The only positive thing about this place was the location, as it was close to the city.

Good location. Disappointing no cleaning products or beach towels. All these things were extra costs.