Best Hotels near Verizon, Merriam

I like the soft and comfortable bed and quilt, the spacious and clean room, and the quiet environment.

Being that I am a Diamond Member I knew how the Hilton Brand Hotels are supposed to run. This one is falling short of the brand. Seems to be an ongoing trend. On arrival even though we had already checked in early in the day, something was wrong in the computer regarding our payment. The hostess seemed not able to resolve it because of the ”new system”. It appeared she needed more training. She was not able to give more than one access card, she also was not able to get our mobile key to work. The HVAC was OFF when we finally got to our room at 11:59PM and it was HOT all night long. It would not of done any good to change as I am sure all the rooms were the same considering this was our ”reserved” room in advance. The TV channels would come and go as if the wind blew the wrong direction. We called it a night and went to sleep.

Using new tap card for room. Clean room with a bathtub, hot but not super hot shower water. TV set with many channels. Comfortable bed with 5 pillows. Excellent breakfast of eggs, sausage, potatoes, biscuits and gravy with cranberry juice, orange juice, and apple juice and good coffee. Right next door to a Denny's.

The environment is so-so, it is normal motel can park, there is a supermarket nearby ikea gas station

Stayed here recently for a conference; requested and received Suite Night Upgrade to the Presidental Suite! WOW! Now, the hotel and surrounding area had been without power for the previous 22 hr and just regained it a few hours before I arrived. Suite was def warm- and I thought it was because of the power outage. Tried to turn up the fan which didn't change a thing. (in fact, I turned all 3 thermostats I found in there down to 60 and high fan and it never changed over 4 days! So- this suite is on the 38th floor and spans the width of the building so different views of the city from LR/DR and BR. Large 4 poster bed-- but there is a 4 inch ”ledge” around the mattress which is waist high to me (at 5-6”) making it extremely difficult to get into! Then discovered the bedside table and lamp was too far away to reach from bed...3 of the 4 pillows were incredibly lumpy- glad I only needed one pillow! Flat sheet on the bottom which wasn't long enough to be tucked in on top or side so it looked like a war had occurred in the morning (oh- and 2 comforters on the bed but don't know if it ever got cooler than 75 or so!). HUGE bathroom- big double size tub (but the row of lights over it had 3/4 of bulbs out), big steam shower with fabulous water pressure (but mildew on ceiling and amongst the marble tile), large bottles of fancy products in the shower (that could not be opened for those of you worried about that-I'm not, but see lots of angst about this). Several spots in teh BR had mildew, and lightening wasn't great for makeup. LR has 2 love seat sized couches (found some sort of canisters in between the seat cushions- ew!) large desk, table for 8 on the DR side plus a full kitchen (but a dirty black plastic serving spoon was on the stovetop!). Lots of nice artwork throughout. Carpet was stained in many areas. Never saw a TV remote though TVs were in the bedroom, bathroom and LR (didn't look real hard in LR, wasn't watching TV anyway, but thought it was odd). Housekeeping did come in after 2nd night, remade the bed with the same (wrinkled) sheets. Conference rooms were pretty darn cold. Oh, and did tell front desk that the AC wasn't working, but nothing changed. (Heard someone else on 38th floor complaining too). Lounge hours are limited- never made it there. Did have a bite to eat in the restaurant bar one evening- def not worth the calories or $. Unfortunately not much around open after 5 or 6, esp on a Sunday evening. Lobby is gorgeous, lots of seating in many areas incl tables with outlets for working.

Regret, I will not live again next time, check in at 4 o'clock, check out at 10 o'clock. In the winter, I couldn't get in at the door a little earlier. I had a cold hair dryer outside for an hour or two and there was nowhere to go. There is also a lobby in the hotel to avoid the wind and cold.

Fantastic hotel, unexpected surprise. Very close to the Nelson Museum, just walking distance. It is only one kilometer from the city center. A very nice city, museums and barbecue are my favorites.

Ive had the pleasure of staying here a couple days a week for 4-5 months now. Not only is the location great, but the hotel is very clean! The beds and pillows felt like I was sleeping on a cloud. The hotel seems to be a bit older however, it has been nicely updated. The pool and fitness center are also very nice! They seem to be short staffed (like the rest of the U.S) however the employees they do have really are exceptional. Every time I’ve had contact with the staff the are friendly. Nicole at the front Desk is exceptional. She really seems to care! She had the answers to all my questions and was familiar with the area and had some great recommendations! Any request I have ie) room serviced, extra pillows, coffee, etc. have always been met. Customer service like this is hard to find, and is one of the many reasons I keep coming back.